StarHub MaxInfinity Fiber Optic - Experience

[Humster]

Lol I did call for router replacement they went and replace mine with another dlink of the same model

The tech guy did told me about the Asus router. You need to recontract to get it.

 

[Gribber]

Lol I did call for router replacement they went and replace mine with another dlink of the same model

The tech guy did told me about the Asus router. You need to recontract to get it.

Just pay for 1 to end your misery. If you are feeling sore forking out quality router then you probably have to live with it and learn where exactly the problem is instead of blaming things aimlessly.

my 2cents.

 

[Humster]

Just pay for 1 to end your misery. If you are feeling sore forking out quality router then you probably have to live with it and learn where exactly the problem is instead of blaming things aimlessly.

my 2cents.

I don't mind forking out for a better router (-_-

The problem is I tried asking them, the said no.

The problem I have now, started like early June. Before that, only once in a blue moon.

I'm bloody willing to dump $ at them to get it fixed. All I get is a flat no.

 

[oric1]

I don't mind forking out for a better router (-_-

The problem is I tried asking them, the said no.

The problem I have now, started like early June. Before that, only once in a blue moon.

I'm bloody willing to dump $ at them to get it fixed. All I get is a flat no.

You can always go buy another router (get ASUS) yourself and replace it, why you need them to change it for you? After that just give them a call and tell them you want direct ONT.

 

[Humster]

You can always go buy another router (get ASUS) yourself and replace it, why you need them to change it for you? After that just give them a call and tell them you want direct ONT.

That is what I wanted in the first place. They said NO. Asked CS they say no such thing. I asked them early this year.

Seriously you think I can stand the sight and signal power of that Hwawei router then this Dlink one?

 

[oric1]

That is what I wanted in the first place. They said NO. Asked CS they say no such thing. I asked them early this year.

Seriously you think I can stand the sight and signal power of that Hwawei router then this Dlink one?

I got rid of the router they gave me and installed an ASUS myself. Being using it for the last 3 years without any problems. The choice is yours.

 

[ohsoon]

I got rid of the router they gave me and installed an ASUS myself for the last 3 years without any problems. The choice is yours.

I don't understand since so many people complain about DLink including me why StarHub still not willing to provide a better model?

Aren't they scare that they might lose more and more cm?

 

[Andread]

That is what I wanted in the first place. They said NO. Asked CS they say no such thing. I asked them early this year.

Seriously you think I can stand the sight and signal power of that Hwawei router then this Dlink one?

i don't understand why they said no to your direct ONT request. either you didn't ask properly or the CSO don't have a clue. my request was put on immediately. i'd suggest you try calling again and again, until you can find someone to enable direct ONT for you.

 

[Gribber]

I don't understand since so many people complain about DLink including me why StarHub still not willing to provide a better model?

Aren't they scare that they might lose more and more cm?

$ loh. Perhaps D-Link gave a better deal.

 

[Gribber]

i don't understand why they said no to your direct ONT request. either you didn't ask properly or the CSO don't have a clue. my request was put on immediately. i'd suggest you try calling again and again, until you can find someone to enable direct ONT for you.

agreed. Have been using it since 2012 (maybe even earlier).

Humster, Take down the name of the CSO and speak to their management. "Feedback" them on the bugger who doesn't know his job.

 

[ohmygod1986]

$ loh. Perhaps D-Link gave a better deal.

I think the one they giving now is okay 868L

Last time one is bad

 

[xtwis7]

2 years ago, HomeHub nv give the Dlink AC router. If I recontract now, will I get the Dlink AC router or am I supposed to use that cui wireless gateway?

 

[Kalikway]

just say the existing is giving you problem/outdated model, request new or 'introduce' defect

 

[xtwis7]

just say the existing is giving you problem/outdated model, request new or 'introduce' defect

So technically they don't give unless upon request even if I recontract?

 

[Kalikway]

So technically they don't give unless upon request even if I recontract?

it shouldn't be requested in the first place as they 'promised' in their bundle that they will issue the DIR868L. However, where I'm coming from is to give them a piece of your mind that; you want the latest available router to you during the installation. they might have been given 'another' objective from their mgmt to siam you if they can to save cost, who knows right

 

[FireHobbit]

The Dlink router seem to work better the the Linksys EA6300

 

[ohsoon]

The Dlink router seem to work better the the Linksys EA6300

So is the dlink 868L ac router a good wifi router? Because I intend to sign 500 Mbps . My current only 100 mbps

 

[FireHobbit]

The Dlink 868L is pretty decent router in term of wifi speed and strenght. If u prefer better the u can go for Asus range of router

 

[ohsoon]

Thanks ... Will they install for me if I get a new router? I upgrading from 100 to 500 mbps

 

[Gribber]

Thanks ... Will they install for me if I get a new router? I upgrading from 100 to 500 mbps

Yes they will if the new router you are refering is from StarHub.

Otherwise, it all depends on the tech who visited to your plc if he is willing to do it or not