StarHub MaxInfinity Fiber Optic - Experience

[melvinchen]

Just upgraded to 1Gbps. Using same old AC-66U. But seems like cannot get any significant speed improvements. Only my Iphone6 on AC hit 270+ mbps. Is there a speed limit on N 5ghz?

You need to be on wired Ethernet to get near 1GBPS speeds.

 

[Gribber]

Just upgraded to 1Gbps. Using same old AC-66U. But seems like cannot get any significant speed improvements. Only my Iphone6 on AC hit 270+ mbps. Is there a speed limit on N 5ghz?

Your Phone is the limit.

Its obvious.

Until today, still so many people don't know this.

 

[Project_Xco]

1. yes
2. yes

thanks gribber..

 

[luckyguitar]

Very bad connectivity for the past few days..

Their stability is just piss poor. The intermittent disconnection issue is back again. I will see what they come up with this time round. Seems like certain users affected and some not.

Singtel isn't prefect but definitely much more stable than Starfug.

 

[melvinchen]

Their stability is just piss poor. The intermittent disconnection issue is back again. I will see what they come up with this time round. Seems like certain users affected and some not.

Singtel isn't prefect but definitely much more stable than Starfug.

I'm staying in Tampines will be migrating to Starhub on 28 Mar 2015 cause the homehub 200 is value for money and I'm allowed to recontract my starhub line every 12 months. I'm well aware of the intermittent technical issues concerning fiber internet, however looking at the level of support we are getting from the Helpdesk I begin to ask myself would it be better off if I stick with Singtel or sign up with My Republic instead?

 

[Gribber]

I'm staying in Tampines will be migrating to Starhub on 28 Mar 2015 cause the homehub 200 is value for money and I'm allowed to recontract my starhub line every 12 months. I'm well aware of the intermittent technical issues concerning fiber internet, however looking at the level of support we are getting from the Helpdesk I begin to ask myself would it be better off if I stick with Singtel or sign up with My Republic instead?

IMO, Starhub is fine.

Your mileage might vary though.

 

[ohmygod1986]

My SH fiber only down once before those island wide one,

besides that all fine, but i guess depends luck

 

[luckyguitar]

I'm staying in Tampines will be migrating to Starhub on 28 Mar 2015 cause the homehub 200 is value for money and I'm allowed to recontract my starhub line every 12 months. I'm well aware of the intermittent technical issues concerning fiber internet, however looking at the level of support we are getting from the Helpdesk I begin to ask myself would it be better off if I stick with Singtel or sign up with My Republic instead?

I have used both Starhub and Singtel, the latter definitely performs better. My advice is don't switch if Singtel is stable at your end. Starhub's connection is extremely freaky.

 

[pangolin123]

i am staying at jurong west and connectivity is very stable. Rarely have any connectivity issues. i guess it depends on location..

 

[sgnoveltygifts]

Just spoke to one of the starhub technical guys on the intermittent connection issue.

He mentioned that this is due to 2 issues. First, increasing amount of wifi connection in the neighborhood. Second, the DLink router even if we are given the best ( I am using the DIR 868L) is not that good. He suggested to me to get a Asus router instead.

Will getting the router fix the issue? I have been using starhub services for the past 10 years and feel that service and connection speed seems to be going downhill.

 

[micheloving]

Just spoke to one of the starhub technical guys on the intermittent connection issue.

He mentioned that this is due to 2 issues. First, increasing amount of wifi connection in the neighborhood. Second, the DLink router even if we are given the best ( I am using the DIR 868L) is not that good. He suggested to me to get a Asus router instead.

Will getting the router fix the issue? I have been using starhub services for the past 10 years and feel that service and connection speed seems to be going downhill.

DIR 868L is more than enough for a HDB flat .

U need to tweak router wireless settings to get best performance .Default router settings always suck .

I too get the intermittent disconnection issue from SH recently for a few hours . Its their DNS/server side ******* it up .

No amount of good routers can amend this issue. Their technical guys are smoking you , dun believe everything those cocksters say .

 

[micheloving]

Your Phone is the limit.

Its obvious.

Until today, still so many people don't know this.

Our current devices do not support multi MIMO wireless technology so pretty much all 5ghz up to 300-500 mbps is all gimmick (realistically ard 100mbps tested).

5ghz wall penetration is much weaker than 2.4 ghz n too.

Only advantage is channel is not as congested as 2.4ghz spectrum.

 

[phayze]

I can get over 50MB/s (400mbps) with wireless AC.

Our current devices do not support multi MIMO wireless technology so pretty much all 5ghz up to 300-500 mbps is all gimmick (realistically ard 100mbps tested).

5ghz wall penetration is much weaker than 2.4 ghz n too.

Only advantage is channel is not as congested as 2.4ghz spectrum.

 

[ohmygod1986]

DIR 868L is more than enough for a HDB flat .

U need to tweak router wireless settings to get best performance .Default router settings always suck .

I too get the intermittent disconnection issue from SH recently for a few hours . Its their DNS/server side ******* it up .

No amount of good routers can amend this issue. Their technical guys are smoking you , dun believe everything those cocksters say .

Have always set DNS to google one, never down b4

 

[micheloving]

I can get over 50MB/s (400mbps) with wireless AC.

Cause you using a MIMO usb wireless adapter .Like I said most smart devices do not support this tech yet .

 

[micheloving]

Have always set DNS to google one, never down b4

Haven't thought of that , seems like a good idea since local ISP cockup so often XD.

 

[sgnoveltygifts]

DIR 868L is more than enough for a HDB flat .

U need to tweak router wireless settings to get best performance .Default router settings always suck .

I too get the intermittent disconnection issue from SH recently for a few hours . Its their DNS/server side ******* it up .

No amount of good routers can amend this issue. Their technical guys are smoking you , dun believe everything those cocksters say .

thanks for the reply! can provide advice on how to configure this DNS setting please?

 

[micheloving]

thanks for the reply! can provide advice on how to configure this DNS setting please?

Google dude ! jesus!

How to Switch to OpenDNS or Google DNS to Speed Up Web Browsing

 

[sgnoveltygifts]

Google dude ! jesus!

How to Switch to OpenDNS or Google DNS to Speed Up Web Browsing

i did! i googled dns setting change, dlink and nothing really clear cut come out. Thanks for the link though!

 

[luckyguitar]

Just spoke to one of the starhub technical guys on the intermittent connection issue.

He mentioned that this is due to 2 issues. First, increasing amount of wifi connection in the neighborhood. Second, the DLink router even if we are given the best ( I am using the DIR 868L) is not that good. He suggested to me to get a Asus router instead.

Will getting the router fix the issue? I have been using starhub services for the past 10 years and feel that service and connection speed seems to be going downhill.

As mentioned few postings above, don't let them smoke you. Starhub tech support is notoriously poor. All my devices are wired and i have the intermittent disconnection, so the issue isn't down to your wifi connections. I actually demanded to know what went wrong because the disconnections have been a regular recurrence over the past few weeks. They did told me it has something to do with their firmware updates etc etc.

I guess the worst part is that he even has the audacity to ask you to upgrade your router, this shows how incompetent their tech support staff are.