The Nexus 4 Thread

Espedine

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hey guys anyone can recommend any shops to fix my nexus 4, i kena the red LED of death. Was out i remember my phone died of low batt, went home late never charge, next morning wake up my phone is dead. Tried the physical battery pull liao and charged overnight with wall charger also cannot.
 

edward.t

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hey guys anyone can recommend any shops to fix my nexus 4, i kena the red LED of death. Was out i remember my phone died of low batt, went home late never charge, next morning wake up my phone is dead. Tried the physical battery pull liao and charged overnight with wall charger also cannot.

I would recommend you RMA the set
 

emuji

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dude.. your bumpers arrived yet?

Swanpeach, it came and gone before i even saw people asking about it. i posted them up in Marketplace and receive only one enquiry and i immediately let the two go.

and i thought nobody wants the bumper :s13:
 

Mach3.2

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anyone going to rma their set? i want to rma,
Just give them a call, don't tell them you buy in SG, then they will ship to cgw address, then you can send your phone back once you receive the replacement set.. They won't care where you send your phone from..
 

swanpeach

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sorry cant do that, through the imei and serial number , they know it was a set bought in the states
they said they need a american credit card to hold some payment when they send me the new phone...
 

Mach3.2

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sorry cant do that, through the imei and serial number , they know it was a set bought in the states
they said they need a american credit card to hold some payment when they send me the new phone...
Can use local card with us address..(subjected to heng sway)

If not how the guy from a few pages back RMA his phone?
 

swanpeach

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This is what they said

Hello John Doe,

If you want to get a replacement through us, here is what you will have to do.

You will need an American credit card to register on your Google Wallet account to order your replacement device.

You will have to designate the shipping address as your friends address and we can ship it to them, then they will have to ship it overseas to you.

Is this something that you would like to do?
 

swanpeach

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ello John Doe,

Thank you for contacting Google Play Support. My name is Traci, and I'm a hardware specialist. I will be the agent that will be assisting you with your case from here. I have read through your entire case and I believe that I have a solid understanding of your issues and needs. My understanding is that you would like a replacement for your defective Nexus 4 due to the power button is not responding to touch. Additionally, you have questions on the warranty policy due to you are not longer in the country the device was purchased in. I'd like to apologize for the issues you have experienced, I know that these matter is very important to you. Therefore, I will do my best to solve this issue for you.

With that being said, I noticed this was a gift from Sophia, is there anyway Sophia can order the replacement on your behalf?
If not , at this time, refund and warranty replacement service from Google is only provided within the country from which your device was originally purchased. Under no circumstances can we cover international shipping costs to return your device to the original country of purchase. If you have any further questions regarding this policy feel free to reply to this email or contact us at 855-83NEXUS, 24 hours a day, seven days a week.
 

Mach3.2

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This is what they said

Hello John Doe,

If you want to get a replacement through us, here is what you will have to do.

You will need an American credit card to register on your Google Wallet account to order your replacement device.

You will have to designate the shipping address as your friends address and we can ship it to them, then they will have to ship it overseas to you.

Is this something that you would like to do?
You have to play around their policy, go create a comgateway account(free) to get a us shipping address, then use the same address for your credit/debit card. Ship your replacement device to the comgateway address then ship to SG..

You will have to pay for the shipping from Singapore to us though..
 

Espedine

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I would recommend you RMA the set

I think i try buy a replacement battery if not just leave it already, stupid phone used less than 1 month only :s22::s22::s22:

anyone can recommend battery? found ebay around $25 but need ship from china at least 3 weeks zzz
 
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