Hi all
Good news for all Nexus 4 import owners.
I just sent my phone back through SingPost. It cost only
$21.70 SGD inclusive of tracking number & a brown-parcel envelope with bubble wrap over nexus 4 package.
Sign up for SingPost's Small Packets (AIR) $17.90 + $2.20 to have the faulty phonesent to the states.
- It will take 6-8 days to arrive in US,
- and another 8-14 days for the phone to arrive at LG Electronics.
I won't cover much about how to use CGW since most of you knows how to use it to bring in Nexus 4. When the new phone reaches CGW, you will need to return the faulty phone for RMA within 21 days. If you use singpost's slow services, you will need to request for authorization hold (extension to returning the phone). CGW will take 2-3 days for the phone to be sent to you.
Nov 13 2013 Update to cheaters who are intending to report lost of the phone: Google will track the IMEI and device serial on their backend servers to check if you are cheating them of the phone.
Nov 13 2013 Update: If your phone arrives in US, and it's lost in freight to LG Electronics, Google may waive off the fee since it's not really your fault. They based it through the tracking number you provide from DHL/Fedex/SingPost whichever services you take to send the phone over to US.
Also, send back all original packaging with accessories or LG may charge you for every missing accessories. I highly doubt they will charge you for a missing manual, usb cable, or even the pin for sim card slot removal.
Total cost to fix my phone,
SGD $35.45
- CGW - US $11.00 or SGD $13.75 (free upgrade to express 3-5 days)
- SingPost - SGD $21.70 (6-8 days delivery + tracking + parcel envelope)
Do not mail out the phone before the new phone arrives at your doorstep.
Here are SingPost services you can use to send your item back. Apparently, SingPost mentioned that many singaporeans use this the standard option very often to ship items to US. Both services are delivered in the same fashion, it's just a matter of time (stored in their warehouse) before it reaches US.
My nexus 4 phone was down for 1 week+. The new one came back with new audio design. It's all well-worth it for the replacement overseas than local LG that replaces only the broken parts. Since I got all new parts and phone, I'll recommend you to do the same as well than to go back LG Singapore.
The phone does not support 2.1A chargers well and screen still goes alittle cranky.
)
