Actually they should just allow us to order direct from HK to SG. Sf got deliver to SG one leh.
But OnePlus don't allow. Maybe can redirect to SF?
Had a long chat with their customer service at BL. They screwed up in some ways. Actually marked items as prohibited only after the shipment was released and shipping fee paid.
Normally, they will mark parcel as "prohibited" before they release to us for further actions. But it is complicated now, as we already paid shipping. CSO told me most likely these kind of shipments are ok to release and there should not be any issues.
I also grilled him on why iPhone can ship, but not this phone. He has no answer for me.
Just wait another 1-2 days for news ba.
I paid via PayPal and just received email from PayPal about the refund, I didn't ask for any refund.how you got a refund notice?
This is bad news to you, having talked to the CSO earlier on. They are quite insistent not to ship. Then I ask about options. Think have to pay USD$20 as admin fee, and then another USD$15 to ship to alternative place (that is if you get refund, or havent pay shipping and item declared prohibited).
I told them keep the shipping fee, and waive the admin fee, and I'll get my friend in HK to self-collect. For me, I am quite insistent not to pay the admin fee, as I already paid the shipping. Fingers crossed they dun refund me, and ship my items. But strong feelings that it may end up like yours la
