The Spectacles Thread.

Status
Not open for further replies.

Kenneth C

Senior Member
Joined
Oct 3, 2008
Messages
746
Reaction score
0
+1.

I have been wearing specs for about 17 years. Haven been buying from the same shop for the past 15 years. My last purchase, had to go back to the shop 5 times to make minor adjustment. Not a single black face was shown. In fact, the optician felt very apologetic that I had to return so many times (not his fault...as it takes a full day of wearing to really feel where needs minor adjustment).

I strongly agree with the above. It is very important to get good service and after-sales support. So, I do not mind paying a little more for good service.
 

Seannie

Supremacy Member
Joined
Aug 26, 2011
Messages
8,688
Reaction score
576
I strongly agree with the above. It is very important to get good service and after-sales support. So, I do not mind paying a little more for good service.

i have been wearing specs for more than 20 years. My strong opinion is that instead of wasting time, effort, mental tortue & discomfort to go back to the shop for great after-sales service & support, we should select the best frame that requires no adjustment, one that sits comfortably on your face no matter what ur head shape. That is absolutely not an easy task. But once you are able to find such spec frames, you will be a very happy & satisfied man. Rather than depending on other people, depending on yurself is v impt.
 

Seannie

Supremacy Member
Joined
Aug 26, 2011
Messages
8,688
Reaction score
576
+1.

I have been wearing specs for about 17 years. Haven been buying from the same shop for the past 15 years. My last purchase, had to go back to the shop 5 times to make minor adjustment. Not a single black face was shown. In fact, the optician felt very apologetic that I had to return so many times (not his fault...as it takes a full day of wearing to really feel where needs minor adjustment).

if the shop has the most comfy spec tat i want, i will still walk in even if the salesman face is black or white. Anyway the lens not going to be made, edged or mounted by that salesman y do i bother if service is gd or bad? Most imptly is tat my lens & frame is good. If i met sales staff who are friendly & provides gd service then its a plus, if not, just select carefully wad u want, make sure the sales staff takes down ur prescription & the lens that u want correctly, pay up & leave. Good service dont last forever. If one day, the sales satff that provides good service left and you cant find another to replace that service, what are you going to do? Never buy specs again? Or get lousy service then feel sour for it?
No! Does it mean that if only that shop has the thing that you want but the sales service sucks, you are going to forego that excellent product? NO!
 

Seannie

Supremacy Member
Joined
Aug 26, 2011
Messages
8,688
Reaction score
576
around 60%-80% of the nylon string should be sunken in. There will be variance cuz it's done by all different brands of machines..

oh i see.. thats very informative. thanks, then i wont need to get sleeplessness for worrying.. I tot it was their worksmanship not good. Phew. That means as long as around half of the nylon sinks into the groove its safe & good enough.

By the way, how thick is a nylon string? Is there variance on the thickness of nylon strings as well?So that i can roughly gauge how much of it has been sunken in. Thanks.
 

Seannie

Supremacy Member
Joined
Aug 26, 2011
Messages
8,688
Reaction score
576
It should be tight but not too tight.

As in if u full ur lens abit, doenst move much.

u pull abit harder, the lens and nylon string at the corner will open a small gap just enough u can put a small ribbon or 1 more nylon string inside.

Dont recommend u to pull urself cuz u might not know where is the breaking point for ur lens. (play safe)

dont really dare to test pulling the lens myself. But so far in your experience, has any of your customers' lenses fall out due to the the nylon tied too loosely to the lens? For high astig wearers will there be any issue with the stability of the vision?

From what i have heard, high astig wearers not recommended to wear rimless frame, as the lenses will move about & cause the axis to tilt away. Is that true?
 

jonleelk

Master Member
Joined
Jan 1, 2000
Messages
4,122
Reaction score
97
Does it mean that if only that shop has the thing that you want but the sales service sucks, you are going to forego that excellent product? NO!

For me, yes, i will forego that excellent product.

But this is just me.
 

starsandstripes

Senior Member
Joined
Aug 27, 2007
Messages
856
Reaction score
0
Hey guys, when you purchase a brand new pair of spectacles, do they hand you a brand new sealed set or the one that you tried on. And if you request for a new sealed set, do they offer it to you or would there be any additional charges or just a flat no?
 

DaRkXiDe

Master Member
Joined
Apr 21, 2004
Messages
2,891
Reaction score
0
Hey guys, when you purchase a brand new pair of spectacles, do they hand you a brand new sealed set or the one that you tried on. And if you request for a new sealed set, do they offer it to you or would there be any additional charges or just a flat no?
depends on the sales person really. No extra charge but longer wait time.
 

warhunter

Senior Member
Joined
Aug 24, 2007
Messages
1,218
Reaction score
1
Hey guys, when you purchase a brand new pair of spectacles, do they hand you a brand new sealed set or the one that you tried on. And if you request for a new sealed set, do they offer it to you or would there be any additional charges or just a flat no?
Moost shops I worked with do not give new ones because those on display are already new. If there is a persistent customer they will be asked to wait for few weeks for colllection but will still get the shelfed one. Because its damn stupid to order a new piece for every customer as specs have very short display life.
 

cowculator

Master Member
Joined
Jul 11, 2006
Messages
2,717
Reaction score
0
Also, some reps require a minimum order so it may not possible to just take one piece from the supplier.

If the shop does not have 2-3 of the same pairs in stock, the likelihood is that you will be asked to wait longer to give the impression that they are taking new stock from suppliers.

To be honest, they are as new as any other pair. There are no virgin glasses, even a factory-new pair is already handled by god knows how many people before they make your way to the shop display, then they are handled again when sent to the lens lab.

If there are flaws, the shop probably won't sell it to you also. That said, if you are the really fussy type, then IME, try to avoid those with rubber/ silicone grips on the temples. They tend to show the fastest rate of deterioration especially in contact with sweat/ facial oils. Nosepads can be easily replaced but most shops that sell the frames tend not to carry the respective temple sleeves/ grips.
 

Kenneth C

Senior Member
Joined
Oct 3, 2008
Messages
746
Reaction score
0
i have been wearing specs for more than 20 years. My strong opinion is that instead of wasting time, effort, mental tortue & discomfort to go back to the shop for great after-sales service & support, we should select the best frame that requires no adjustment, one that sits comfortably on your face no matter what ur head shape. That is absolutely not an easy task. But once you are able to find such spec frames, you will be a very happy & satisfied man. Rather than depending on other people, depending on yurself is v impt.

I think depends on individual. For my own experience, for every pair of new frame, after some adjustment, it should fit me well and no further adjustment is required unless I accidentally damage the frame. So far I have not come across a frame that does not require adjustment.
 
Last edited:

Kenneth C

Senior Member
Joined
Oct 3, 2008
Messages
746
Reaction score
0
For me, yes, i will forego that excellent product.

But this is just me.

if the shop has the most comfy spec tat i want, i will still walk in even if the salesman face is black or white. Anyway the lens not going to be made, edged or mounted by that salesman y do i bother if service is gd or bad? Most imptly is tat my lens & frame is good. If i met sales staff who are friendly & provides gd service then its a plus, if not, just select carefully wad u want, make sure the sales staff takes down ur prescription & the lens that u want correctly, pay up & leave. Good service dont last forever. If one day, the sales satff that provides good service left and you cant find another to replace that service, what are you going to do? Never buy specs again? Or get lousy service then feel sour for it?
No! Does it mean that if only that shop has the thing that you want but the sales service sucks, you are going to forego that excellent product? NO!

Does it mean that if only that shop has the thing that you want but the sales service sucks, you are going to forego that excellent product?

Yes, I would. The product is important. But the service I get is equally important. It is a competitive world. If you cannot provide good service, do not expect me to spend a dollar in your shop.
 

starsandstripes

Senior Member
Joined
Aug 27, 2007
Messages
856
Reaction score
0
Thanks cow, war and dark.
I don't buy specs frequently so its pretty new to me. I'm quite a fussy guy when it comes to purchasing new stuff, its actually quite hard to accept the display glasses.

Everytime i ask for the display lens to be removed (to eliminate the reflection/glare) they manhandle the glasses. When I ask for a new pair, its always the same reason. Some even said they only ordered 1 pair, new model, just came in, when I've seen that model (Raybans) a year back or two.
 

Auspicium Melioris Aevi

Senior Member
Joined
Oct 12, 2011
Messages
2,005
Reaction score
44
Zeiss Single Vision Lenses :

1. Standard Clarity series

2. Custom Asiana / 3D series

3. Individual Fit series

Coating for plastic are all Lotutec. Except for single vision 1.74 (forgot the name).

Glass lenses uses different coating Latinal (or something like that)

Zeiss is vg but I find Zeiss starting prices rather steep compared to other brands from the same quality class.

eg my bro did a Hoya progressive, 1.6, Trueform Summit CD (which is a midreange freeform lens) and he was so darn pleased with the quality. If he were to select a similar class from Zeiss, ie the Gradal range, he would have to pay up to a couple hundred more! Similarly Nikon & Tokai also costs far more than Hoya. I didnt enquire on Essilor so I cant comment.
 

shawn_sboi

Arch-Supremacy Member
Joined
Mar 27, 2005
Messages
11,254
Reaction score
4
Are ic! berlin frames price controlled?

saw the ic! berlin uncertainity...damm nice and tempted to buy...but just got my oakley.

anyone can advise on whether is there any price control?

I got my ic! berlin from thomson plaza. A guy name aldric :) his in this forum too!
 

evets

Arch-Supremacy Member
Joined
Jan 1, 2000
Messages
11,727
Reaction score
4
Recently checking out the price for Tag automatic 0843 rimless specs. Went to the neighborhood shop at Sunplaza Visual Arts. The girl quoted me the frame and lens crizal at 800sgd at even bargained for a better price she said it won't be far off from 800sgd and saying that the frame itself is already $750. Went off and found out that the frame price is $600 and AMK Eyechamp (?) is quoting me about $680 for the frame n lens. Man, can't believed neighborhood shop can chopped till this high. No way am i going there again. Lucky did not get from the shop.

i went to a few places to check out tag frames since not all shops carry the full range of colour..for the same model but different colour the price do differ.... :vijay:
 

warhunter

Senior Member
Joined
Aug 24, 2007
Messages
1,218
Reaction score
1
Thanks cow, war and dark.
I don't buy specs frequently so its pretty new to me. I'm quite a fussy guy when it comes to purchasing new stuff, its actually quite hard to accept the display glasses.

Everytime i ask for the display lens to be removed (to eliminate the reflection/glare) they manhandle the glasses. When I ask for a new pair, its always the same reason. Some even said they only ordered 1 pair, new model, just came in, when I've seen that model (Raybans) a year back or two.
Rayban rarely have new models. They prolly produce new colours/design but models stay. Like e aviator. Model don't change. Colour does.
 

2pm2am

Member
Joined
Mar 10, 2011
Messages
189
Reaction score
0
i have been wearing specs for more than 20 years. My strong opinion is that instead of wasting time, effort, mental tortue & discomfort to go back to the shop for great after-sales service & support, we should select the best frame that requires no adjustment, one that sits comfortably on your face no matter what ur head shape. That is absolutely not an easy task. But once you are able to find such spec frames, you will be a very happy & satisfied man. Rather than depending on other people, depending on yurself is v impt.

In this world , it's inevitable that you have to depend on some poeple . that's why we have doctors, bankers, plumbers, opticians etc...

I think you need to go easy on yourself and overlook at some of the imperfections in this world so that you can be a happy man. :)
 

2pm2am

Member
Joined
Mar 10, 2011
Messages
189
Reaction score
0
i didnt say icberlin is not functional. Im only saying it is not the best in functionality. And thus does not worth the premium in price. You can get equal or better brands at lesser price.

Yes, i have seen advertisement being shown outside an optical shop. They actually mount a screen on the wall & advertise with a video. So im pretty sure advertisements are done maybe not so much in sg but in europe or other parts of the world.

If you say they are made in germany maybe i agree. But if you mean that the quality is good becos its made in germany i do not agree. The workmanship is only so-so, standard quite similar to tagheuer which also claimed to be handmade in france. But the "hand" that make it really seems to be not so skilled. Thats all i have to say. Consumers have to buy & see with their own eyes & judge for themselves.

The so called advertisement banner / poster you see at the shop is nothing compared to print adverts on bill board, bus, etc. Look at how aggressive Essilor is in their marketing, every night they bombard you with TV advertisement. you know how much that cost compared to those ic berlin "advertisement" ?

Tag hauer is a watch brand and they use the brand and put it on spectacles. They are not spectacle makers like ic berlin. as for ic berlin, if you don't believe it's hand made, you can always drop by their factory if you happen to be in germany. I am not sure if you can do the same for Tag hauer or oakley .

how do you define poor quality and so so workmanship ? what do you compared it with ? if it cost $300 rather than 500+ for ic berlin, would you consider it as "good quality" then ?
 
Status
Not open for further replies.
Important Forum Advisory Note
This forum is moderated by volunteer moderators who will react only to members' feedback on posts. Moderators are not employees or representatives of HWZ Forums. Forum members and moderators are responsible for their own posts. Please refer to our Community Guidelines and Standards and Terms and Conditions for more information.
Top