Thecus Support Thread ! Thecus Users Come In..

chaddeus

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I recently got the Thecus N2200Plus and I must say I am slightly disappointed with the interface and usability. However, with theprice that I am paying, its one of the best value for money NAS out there. However, Thecus should not take this as a compliment because you can't just market sub-par products and sell it cheap (or at least they should not).

Anyway, more about the performance of this NAS.

I have 2 Seagate 1TB ST1000DM003 Hard Drive (7200rpm, 1TB / Platter) on RAID 1.
My network is a TP-Link Gigabit Wireless N Router

Transfer Performance:
Win7 to NAS on N-WIFI: ~2.0 - 2.5MB/sec
Win7 to NAS on Giga Ethernet: ~20MB/sec

I would like to close one eye on the Transfer Speed. Its a bit slow but I am ok with it. My complain is how terrible those modules are, how poorly written the manuals are and general usage. For example, under NFS Setup, the manual should very briefly describe what is it rather than just "Enable or Disable NFS Support". I can overlook this issue since I can google it

I tried using the Thecus Smart Utility and Thecus Setup Wizard. The Smart Utility is a dumb utility that cannot detect the NAS. But that ok as I can't easily look it up through the DHCP list.

The entire web interface felt like as if its written in 2010. Boring. Navigating the menu isn't intuitive but again, I can overlook this because it will take time to learn and get used to it.

When creating RAID 1, I was asked to configure a couple of items and what stuck me at how many percent should i set for Data Percentage. I tried reading the manual and it says "The percentage of the RAID volume that will be used to store data". How is that going to help me?? Store what data? I need to google it again and find out that this is the percentage you reserved for USBCopy function.

Creating the RAID 1 took a long time (>3hrs) but again, I am ok with it. Time will depends on your hard disk size but if you create JBOD, its very fast.

After creating the RAID 1, there are certain folders created by default. I am one of those people who are very picky about folder names. Folders names like "_NAS_Picture_" or _NAS_Module_ just looks ugly and there is no way to rename it unless you install a command line module to access root.

Lets talk about DLM2. Installation seems easy. You install and then you enable. The annoying part is the DLM2 BT funtion. First, you go through a simple setup asking a few questions which is good but when it comes to Upload Speed Limit, default is 11000. Wat is 11000? 11000 kbps? 11000 KBps? 11000 Mbps or 11000 MBps? Suprisingly, the manual doesn't says anything. Then the worst part is after the setup. You click on the browse torrent file, and you click Upload. Then nothing happen (blank screen) BUT I can see through my router that there are some activity.

I will try Transmission and see how it goes but meanwhile, I am a bit frustrated at the software design of the modules.

- Charles
 

jahon2013

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can not use the DLM2 module to do BT download, DLM2 just emule is work.
if you need BT download, just try the Transmiision BT module. it is ok to download.
 

chaddeus

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can not use the DLM2 module to do BT download, DLM2 just emule is work.
if you need BT download, just try the Transmiision BT module. it is ok to download.

I was thinking if I can install 1 module that does it all but DLM2 is really disappointing but transmission is good after understanding what all those settings are and what they mean.

- Charles
 

jahon2013

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Thecus release a new firmware with N2200+/N2200EVO/N4100EVO

[New Features/Changes]

Improve system performance.
Added SSH function.
Added auto file system check.

[N4100EVO F/W v1.05.00.12]

Thecus

[N2200EVO F/W v1.05.00.12]
Thecus

[N2200PLUS F/W v3.03.00.5]

Thecus
 

flutey

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N3200XXX Unable to Install Modules

Hi Bros,

Just got a N3200XXX with a single HDD (2TB) on Raid J. Firmware has been flashed to 5.03.01.

When I tried to do auto-installation of modules, the UI runs through the messages of downloading andn installing and ends up with a success message. However, the status of the modules I tried to install remains as uninstalled. This happens for every module.

I tried to download the modules manually and install them. Installed both as zip and the files inside the zip files. Each time installation was unsucessful.

Anyone knows where I went wrong? Advice will be appreciated.

Thanks.
 
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zhewei_83

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Just saw the Prolink UPS promo for SITEX. Wondering any bros here using Prolink UPS with N3200xxx?? It's not on the compatible list and the NAS admin dropdown menu, so just wanna check if it can initialise the shutdown command through USB from the Prolink UPS.

Thanks in advance. Any help will be appreciated.
 

echeong

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Sorry for digging out this old thread, just some enquiry on thecus NAS. Just bought a used N0503 and saw ram upgrade possibility for this NAS. Curious if this NAS supports also CPU upgrade? Anyone tried this? Thanks
 

ruffruff

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Update:

Thecus support remotely assisted to restore my raid. Rescue process ongoing...

Data has been recovered or at least 80% of it.
It seems that Raid 5, you cannot write up to the max capacity. Once crosses 95%, file system issues will occur. Its partially my fault for not upgrading the disk size earlier. Anyway, lesson learnt. Glad that Thecus using generic Linux MDADM and it can be recovered via ubuntu.
 
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jahon2013

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this NAS cool, SMB conclusion :the 2310 is capable of either 100 MB/s or 85 MB/s RAID 0 writes. Actually NASPT clocked the 2310's RAID 0 writes at 117 MB/s and RAID 1 writes at 114 MB/s!

it just cost $219~wow
 

LemonT

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Anybody has below model to lend me for a few days?
N4200
N4200 pro
N4200 eco
N5500

My N4200 has a faulty board and i need the above models to retrieve my data to another NAS.
 

Convergent Systems SG

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Hi there, if you're familiar with Linux, you can connect the 4 drives to a PC running, say, Ubuntu and load the RAID, and from there on copy out whatever you need.

cheers,
/V

(Ps. insert usual disclaimer about data handling risks here :) )
 

LemonT

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Hi there, if you're familiar with Linux, you can connect the 4 drives to a PC running, say, Ubuntu and load the RAID, and from there on copy out whatever you need.

cheers,
/V

(Ps. insert usual disclaimer about data handling risks here :) )

Do you have any links that I can refer to? thanks
 

flep1

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I have lost my N3200Pro power cable when moving house? where can i buy a replacement?
 
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