Thread all abt ROLEX

Status
Not open for further replies.

GrizzlyBear

Member
Joined
Mar 6, 2019
Messages
132
Reaction score
17
Hi everyone,
I’ll like to seek your expertise and advise on the following.

Ordered a Rolex through a grey dealer (with a physical store here). Was informed the watch has arrived (brought in by person) but the warranty card will only be here at the end of the month (by post/courier).

I’m unable to comprehend how this may be this case, did asked the grey dealer sales executive about it but was not provided with a proper explanation.

Can kindly help to enlighten:
1. Is the warranty card issued 1-1 with the watch by Rolex to an AD and should be the case too when it changes hands between AD and buyer/grey seller?
2. Are the warranty card details i.e. the serial no., the model + bracelet + dial reference, and the AD name + address pre-printed on the card by Rolex before it is given to the AD?


Thanks!
 

Acetone

Great Supremacy Member
Joined
May 20, 2005
Messages
63,797
Reaction score
14,627
Sounds really fishy.

Hi everyone,
I’ll like to seek your expertise and advise on the following.

Ordered a Rolex through a grey dealer (with a physical store here). Was informed the watch has arrived (brought in by person) but the warranty card will only be here at the end of the month (by post/courier).

I’m unable to comprehend how this may be this case, did asked the grey dealer sales executive about it but was not provided with a proper explanation.

Can kindly help to enlighten:
1. Is the warranty card issued 1-1 with the watch by Rolex to an AD and should be the case too when it changes hands between AD and buyer/grey seller?
2. Are the warranty card details i.e. the serial no., the model + bracelet + dial reference, and the AD name + address pre-printed on the card by Rolex before it is given to the AD?


Thanks!
 

edchys

Supremacy Member
Joined
Sep 11, 2007
Messages
5,274
Reaction score
754
It is possible, some ADs overseas are holding on to the warranty cards of certain sports models to prevent reselling. They will only send the card to you few months later.

Sent from HUAWEI ALP-L29 using GAGT
 

adgjl321

Senior Member
Joined
Sep 30, 2013
Messages
710
Reaction score
40
It is possible, some ADs overseas are holding on to the warranty cards of certain sports models to prevent reselling. They will only send the card to you few months later.

Sent from HUAWEI ALP-L29 using GAGT
AFAIK this AD in UK will hold on to it for a year.

Anyway now got this Instagram account getting very popular where they sell rolex warranty cards lol. Looks like the real deal
 

GrizzlyBear

Member
Joined
Mar 6, 2019
Messages
132
Reaction score
17
It is possible, some ADs overseas are holding on to the warranty cards of certain sports models to prevent reselling. They will only send the card to you few months later.

Sent from HUAWEI ALP-L29 using GAGT

I read about this on TRF, happening with a number of ADs in Europe. Some withhold the warranty card up to one year. In this case though, the warranty would have commenced and lapsed by the duration it was withheld. However when I asked the grey dealer what will be the purchase date on the card they assured it will be current month. Hence still puzzling to me.
 

GrizzlyBear

Member
Joined
Mar 6, 2019
Messages
132
Reaction score
17
AFAIK this AD in UK will hold on to it for a year.

Anyway now got this Instagram account getting very popular where they sell rolex warranty cards lol. Looks like the real deal

Yea I saw, hence will like to find out if Rolex issues the card pre-printed with all the watch and AD information to the AD, or are ADs given blank cards which they then print the info on at the point of sale?
 

Kyo_kusanagi86

Arch-Supremacy Member
Joined
Mar 13, 2001
Messages
10,376
Reaction score
635
Those were the good times~
7qBXadul.jpg


Sent from "Please excuse the brevity and/or typo, as this message was sent from my mobile phone" using GAGT
 

gaoxing84

Great Supremacy Member
Joined
Feb 12, 2004
Messages
66,764
Reaction score
2,179
Hi everyone,
I’ll like to seek your expertise and advise on the following.

Ordered a Rolex through a grey dealer (with a physical store here). Was informed the watch has arrived (brought in by person) but the warranty card will only be here at the end of the month (by post/courier).

I’m unable to comprehend how this may be this case, did asked the grey dealer sales executive about it but was not provided with a proper explanation.

Can kindly help to enlighten:
1. Is the warranty card issued 1-1 with the watch by Rolex to an AD and should be the case too when it changes hands between AD and buyer/grey seller?
2. Are the warranty card details i.e. the serial no., the model + bracelet + dial reference, and the AD name + address pre-printed on the card by Rolex before it is given to the AD?


Thanks!

1. Some Rolex AD does withhold the warranty card for sometime to prevent reselling. You can tell the grey dealer to collect the watch and card together if you're afraid.

2. Of course, all are printed, except for the owner's name and dated. Some AD print them because they have the machine to do it.
But most of the time are hand-written on the spot.
if you're lucky, no date and no name.
But the card usually will be activated by the AD via rolex system.
so no difference, at most you can cheat a few months off the 5 years warranty.
Rolex reserve the right not to accept if date is not written for warranty claim. Name not so particular.
 

gaoxing84

Great Supremacy Member
Joined
Feb 12, 2004
Messages
66,764
Reaction score
2,179
Yea I saw, hence will like to find out if Rolex issues the card pre-printed with all the watch and AD information to the AD, or are ADs given blank cards which they then print the info on at the point of sale?

rolex will give the watch and the card together as a set to the AD.

they don't just give out blank cards to AD.

lol
 

GrizzlyBear

Member
Joined
Mar 6, 2019
Messages
132
Reaction score
17
1. Some Rolex AD does withhold the warranty card for sometime to prevent reselling. You can tell the grey dealer to collect the watch and card together if you're afraid.

2. Of course, all are printed, except for the owner's name and dated. Some AD print them because they have the machine to do it.
But most of the time are hand-written on the spot.
if you're lucky, no date and no name.
But the card usually will be activated by the AD via rolex system.
so no difference, at most you can cheat a few months off the 5 years warranty.
Rolex reserve the right not to accept if date is not written for warranty claim. Name not so particular.

Thank you for your inputs!

Is it then possible that a grey dealer may replace the original warranty card with a replica so as to protect the identity of the AD whom they source the watches from?
If so, the watch will lose its 5 years warranty without the correct original warranty card right?
Any tips to share on how to check on the authenticity of a warranty card?
 

gaoxing84

Great Supremacy Member
Joined
Feb 12, 2004
Messages
66,764
Reaction score
2,179
Thank you for your inputs!

Is it then possible that a grey dealer may replace the original warranty card with a replica so as to protect the identity of the AD whom they source the watches from?
If so, the watch will lose its 5 years warranty without the correct original warranty card right?
Any tips to share on how to check on the authenticity of a warranty card?

I don't think the grey dealer will do that.
But you never know.

Uv light.
 

Yurikaze

Senior Member
Joined
Oct 23, 2006
Messages
1,138
Reaction score
5
Hi guys, besides top hour at lucky, any other places to recommend for verification and costs of it pls? Thanks.
 

RolliePollie

Junior Member
Joined
Mar 12, 2019
Messages
1
Reaction score
0
First time owner of a Pre-owned Datejust Rolex

Newbie to a Rolex. Need expert advice. Previous owner send to RSC back in 2007 for servicing, I assume I should get it serviced. What is the latest cost at RSC?

Also, should I get it polished too? How much would that be? Should I get it done at RSC too? Or is there a cheaper & safer alternative?
 

parchiao

Arch-Supremacy Member
Joined
Aug 1, 2003
Messages
20,989
Reaction score
13,845
Newbie to a Rolex. Need expert advice. Previous owner send to RSC back in 2007 for servicing, I assume I should get it serviced. What is the latest cost at RSC?

Also, should I get it polished too? How much would that be? Should I get it done at RSC too? Or is there a cheaper & safer alternative?

Never ever polish at RSC.
 

Ipjack

Junior Member
Joined
Mar 12, 2019
Messages
1
Reaction score
0
Hi. I m new here. Gg to london on May. Can anyone advice me is it cheaper to buy a rolex there.
 
Last edited:

Kyo_kusanagi86

Arch-Supremacy Member
Joined
Mar 13, 2001
Messages
10,376
Reaction score
635
Newbie to a Rolex. Need expert advice. Previous owner send to RSC back in 2007 for servicing, I assume I should get it serviced. What is the latest cost at RSC?

Also, should I get it polished too? How much would that be? Should I get it done at RSC too? Or is there a cheaper & safer alternative?

Polishing number 1 place will be at Excel watch centre (#02-41) @ Golden Landmark. I heard alot of grey dealers pass the job to him due to cost and the finishing is good.

Couple of ex-rolex technician at Golden landmark since you are there, Mr Hendry, David chew, Mr Lim. =:p

All reasonable pricing~
 

Kyo_kusanagi86

Arch-Supremacy Member
Joined
Mar 13, 2001
Messages
10,376
Reaction score
635
Hi guys, besides top hour at lucky, any other places to recommend for verification and costs of it pls? Thanks.

You can try Three Crowns @ Far East Plaza, #04-121B , look for Edmund (9637 3733)or Simon (9828 3030). Verification and their buy/trade in value for watches quite good~

You can contact them directly for the verification pricing~ :)
 
Status
Not open for further replies.
Important Forum Advisory Note
This forum is moderated by volunteer moderators who will react only to members' feedback on posts. Moderators are not employees or representatives of HWZ Forums. Forum members and moderators are responsible for their own posts. Please refer to our Community Guidelines and Standards and Terms and Conditions for more information.
Top