UOB ONE Account

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iduncheckmail

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koalabear2010 said:
yes, only buy groceries in ntuc but if use debit card, will it count into the $500 transaction becos website says cold storage, giant and dairy farm group 7-11 then got count, not sure abt others.
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That’s for the extra 5% rebate. All retail spends count to the basic 3.3%. Read properly
 
C

CrashWire

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revhappy said:
I already have UOB absolute card and UOB Kris flyer credit card.

UOB is not allowing me to apply for any new cards. It gives me the below error. I tried evol, UOB one, prvi. Gives me same error.
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Have you had those cards before?

UOB cards never really get "deleted" in their system.
 
A

ashketchum

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Anyone feel that UOB customer service is absolutely horrendous?

I needed a simple review of my credit limit, and couldn't apply through the app as it prompted to call the hotline. Ok fine.

Called, waited 1.5hr, CSO picked up and essentially told me he me he can't help and will arrange for a call back in 7 days. OK fine.

3 weeks later no call back. I called them again, waited 1hr. CSO said they have no visibility on the request, and asked me to fill up an online form to credit limit review instead. Ok fine, I submitted the form, it said will contact me in 5 days.

2 more weeks in still no contact. 5 weeks and I still can't get hold of a simple request, UOB really exceeding my expectations sia
 
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item2sell

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ashketchum said:
Anyone feel that UOB customer service is absolutely horrendous?

I needed a simple review of my credit limit, and couldn't apply through the app as it prompted to call the hotline. Ok fine.

Called, waited 1.5hr, CSO picked up and essentially told me he me he can't help and will arrange for a call back in 7 days. OK fine.

3 weeks later no call back. I called them again, waited 1hr. CSO said they have no visibility on the request, and asked me to fill up an online form to credit limit review instead. Ok fine, I submitted the form, it said will contact me in 5 days.

2 more weeks in still no contact. 5 weeks and I still can't get hold of a simple request, UOB really exceeding my expectations sia
Click to expand...

UOB still has the online chat.

Wait till you try OCBC, my underwear also grow webs
 
R

reiser

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ashketchum said:
Anyone feel that UOB customer service is absolutely horrendous?

I needed a simple review of my credit limit, and couldn't apply through the app as it prompted to call the hotline. Ok fine.

Called, waited 1.5hr, CSO picked up and essentially told me he me he can't help and will arrange for a call back in 7 days. OK fine.

3 weeks later no call back. I called them again, waited 1hr. CSO said they have no visibility on the request, and asked me to fill up an online form to credit limit review instead. Ok fine, I submitted the form, it said will contact me in 5 days.

2 more weeks in still no contact. 5 weeks and I still can't get hold of a simple request, UOB really exceeding my expectations sia
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Perhaps its service has always been poor, just that nobody ever mentions it.

When I expressed my frustration with UOB on different occasions, nobody said anything. Then one family member told me she would never put her money at UOB again due to her unhappiness with UOB. Another told me she hates UOB. Besides being her salary crediting account, she doesn’t want to have anything to do with UOB.
 
Cumzilla

Cumzilla

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item2sell said:
UOB still has the online chat.

Wait till you try OCBC, my underwear also grow webs
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OCBC is the worst so far I had experience in terms of response until I threaten to complain to MAS in their secure email that they replied the next day, at least UOB got online chat where the response is quiite prompt...
 
S

Shurikenger

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ashketchum said:
Anyone feel that UOB customer service is absolutely horrendous?

I needed a simple review of my credit limit, and couldn't apply through the app as it prompted to call the hotline. Ok fine.

Called, waited 1.5hr, CSO picked up and essentially told me he me he can't help and will arrange for a call back in 7 days. OK fine.

3 weeks later no call back. I called them again, waited 1hr. CSO said they have no visibility on the request, and asked me to fill up an online form to credit limit review instead. Ok fine, I submitted the form, it said will contact me in 5 days.

2 more weeks in still no contact. 5 weeks and I still can't get hold of a simple request, UOB really exceeding my expectations sia
Click to expand...
damn... DBS can get it done instantly through the app
 
A

always_first_time

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ashketchum said:
Anyone feel that UOB customer service is absolutely horrendous?

I needed a simple review of my credit limit, and couldn't apply through the app as it prompted to call the hotline. Ok fine.

Called, waited 1.5hr, CSO picked up and essentially told me he me he can't help and will arrange for a call back in 7 days. OK fine.

3 weeks later no call back. I called them again, waited 1hr. CSO said they have no visibility on the request, and asked me to fill up an online form to credit limit review instead. Ok fine, I submitted the form, it said will contact me in 5 days.

2 more weeks in still no contact. 5 weeks and I still can't get hold of a simple request, UOB really exceeding my expectations sia
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i had a similar experience as you.

i submitted my credit card application and 2 weeks later, i called to cancel it because it's taking quite long. The cso said he will help me to submit the cancellation request.

Another 3 weeks passed, application still not cancelled.

2 more weeks later, they went to approve my credit card application... i'm like wtf
 
jywy2005

jywy2005

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Spurs1978 said:
Yes mine earmarked already
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How did you know it’s earmarked? Did they send you an sms to inform you?

I applied for the Christmas promotion in Dec and received an emailed stating that they received my application. I deposited the funds in to the account before year end and no news whether it has been earmarked. Dunno whether should make a trip down to the bank to check.
 
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Spurs1978

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jywy2005 said:
How did you know it’s earmarked? Did they send you an sms to inform you?

I applied for the Christmas promotion in Dec and received an emailed stating that they received my application. I deposited the funds in to the account before year end and no news whether it has been earmarked. Dunno whether should make a trip down to the bank to check.
Click to expand...
The 100k is reflected under current balance only. Available balance shows zero.
 
itchying

itchying

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jywy2005 said:
How did you know it’s earmarked? Did they send you an sms to inform you?

I applied for the Christmas promotion in Dec and received an emailed stating that they received my application. I deposited the funds in to the account before year end and no news whether it has been earmarked. Dunno whether should make a trip down to the bank to check.
Click to expand...
If u signed up n funded in dec n until now still no earmark n bonus credited. U better call uob n check asap.
 
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