Anyone experience failed giro deduction for uob cc bill before? I have enough money in account but failed giro.. got received sms on giro made but check account no deduct.. wonder why.. this is the first time i spend more than $2000 though.. called the bank they also no idea why..
Same here since sept
Only shows on cc statement is deducted and reversed
Have also tried terminate and re apply giro
Same result
No idea what's the problem
U have setup giro arrangement to pay your uob cc bill from your UOB One Acct? The giro failed, ie cc bill was not paid and UOB tell u they dunno why?
The same bank, and they tell u dunno why? Send a complain to the press, then see whether they will still claim dunno why! No, first write in to UOB to complain:
1. with the failed giro deduction, if u have proof in the cc statement that payment will be made via giro to your UOB one account this mth (there is a clause printed), u will likely not meet the 3 giro criteria and will lose UOB one bonus interest, request for compensation of lost bonus interest.
2. if u get slapped with late payment fee/interest for cc bill, request for waiver because it was the bank who failed to trigger the giro deduction.
3. request the bank to investigate and make sure giro will not fail the next mth.
Whack them!
A few years back, one bank's system failed to trigger giro deduction from my UOB1 account for cc bill payment, I managed to claim compensation from the bank for lost UOB1 bonus interest and they waive the late fee/interest on cc bill.