UOB one card

[kyteo79]

Updating to share my experience. The CSO was very friendly, and actually told me that had I not used my card the month of issue, the system would have automatically calculated and awarded me the prorated rebate! LOL

Even she acknowledged that sounds quite silly.

Anyway she's put in a request for an exemption so I will get the proprated rebate, and she very zi dong offer to adjust the billing period. I don't mind that it doesn't exactly tie in to month end/beginning, but one of my recurring billings logs the transaction on the statement close date, so this way I avoid any doubt should it be delayed for any reason.

UOB did not do anything for me... Just pissed me off the first month i spent 5k thinking to "chase 4 k for 2 months" because i got the card 15th Jan ... but in the end sorry no count applies.

 

[Trazora]

UOB did not do anything for me... Just pissed me off the first month i spent 5k thinking to "chase 4 k for 2 months" because i got the card 15th Jan ... but in the end sorry no count applies.

You called in to make prior arrangement before u chase the 4k for 2 months?

 

[zoossh]

as long as you hit the minimum spend, should be able to.

One sales girl at the branch keep saying that supp card spending for uob1 cc is not counted. I guess that is all false.

 

[cscs3]

Anyone received a email from some survey company claimed that they are authorized/information given by UOB card center for conducting a servey?

I though this is against privacy law especilly if you have tick not to disclose private infomation other then UOB?

 

[lengbebe]

Got my rebate for the last quarter. You made min 3 transactions each statement month and the 1.5k-2.5k spending is per statement month or calendar month? You know which are the 3 statement months that make up the quarter? The spending are not on prepaid account which are excluded from rebate?

statement month no? every bill i paid was 1.5-2.5k. i have hundreds of transactions every month. i have no idea about the months that makes up the quarter but i consistently spent that amount every month

 

[Trazora]

statement month no? every bill i paid was 1.5-2.5k. i have hundreds of transactions every month. i have no idea about the months that makes up the quarter but i consistently spent that amount every month

If you got rebate in nov. Likely your quarters are feb to apr, may to july, aug to oct, nov to jan. And I think you were saying you did not get rebate in feb for the spending in nov to jan statements. In any case you can call in to enquire.

 

[tiny]

You called in to make prior arrangement before u chase the 4k for 2 months?

They do not entertain prior arrangements already. The customer service staff are very robotic these days, they read from a script.

 

[FreewayJet]

Made a mistake of doing the giro on the one card instead of the one account hence did not receive the bonus. Called cso and she clarified that the giro has to be done on the one account to receive the bonus interest and $500 spend on the on credit card of direct visa debit card.

 

[Trazora]

Made a mistake of doing the giro on the one card instead of the one account hence did not receive the bonus. Called cso and she clarified that the giro has to be done on the one account to receive the bonus interest and $500 spend on the on credit card of direct visa debit card.

Btw bill pay service using uob one card is not GIRO to start with.

 

[nomoney25]

Anyone managed to waive annual fee? I called them and it is automated and I keyed in the necessary data and they will respond in 5 to 7 working days thru call or sms. But then my due date is going to end by next Tues and I only settled the outstanding bills but not the annual fee.

I tried to speak to a human but no matter how I couldn't get into this option.

 

[Trazora]

Anyone managed to waive annual fee? I called them and it is automated and I keyed in the necessary data and they will respond in 5 to 7 working days thru call or sms. But then my due date is going to end by next Tues and I only settled the outstanding bills but not the annual fee.

I tried to speak to a human but no matter how I couldn't get into this option.

Can speak to human, press 0 (speak to cso) instead of 3 (leave contact details for fee waiver)

 

[xxxjhxxx]

cso told me that all supplementary card transactions are only counted as 1 transaction for calculation of rebate. is this true?

 

[iMac]

I gave up on UOB already...

Apply for Card last month...till now still never hear anything..their admin is really screwup.

 

[wisely98]

Forced to pay annual fee as have existing IPP with them till end of the year. If I cancel, need to pay admin fee of $100. LL, pay $128 ad wait to get Conrad hotel vouchers

 

[hogrider88]

Forced to pay annual fee as have existing IPP with them till end of the year. If I cancel, need to pay admin fee of $100. LL, pay $128 ad wait to get Conrad hotel vouchers

such cunning move by bankssssss

 

[wisely98]

such cunning move by bankssssss

Moral of the story: don't tie up with any bank unnecessarily. Enjoy the rates and always ready to jump ship.

 

[tqx]

I super unhappy about this card. I swipe 2000 bucks on 21st and before my statement date 23th now they tell me I don't qualify for rebate because transaction is posted on 24th.... They can SMS me immediately and tell me transaction made on my card once I swipe and yet post the transaction after my qualifying period. even my other purchase on 21st, 22 and 23th also appear on my bill

 

[Trazora]

I super unhappy about this card. I swipe 2000 bucks on 21st and before my statement date 23th now they tell me I don't qualify for rebate because transaction is posted on 24th.... They can SMS me immediately and tell me transaction made on my card once I swipe and yet post the transaction after my qualifying period. even my other purchase on 21st, 22 and 23th also appear on my bill

It is the merchant that post the transaction. Clearly stated in TnC transactions counted for cashback are those posted. This is the same for almost all credit cards. Understand you are upset but this is rules of the game that we have to abide to. Many of the guys here takes afford to make sure the spending requirements are met by spending early or having a backup plan for transactions that post in a day.

 

[dork32]

i complete all my purchases 5 days before the final date. then i hold my breath till that date and spend again.

 

[dork32]

I Many of the guys here takes afford to make sure the spending requirements are met by spending early or having a backup plan for transactions that post in a day.

you are right. my backup plan is spc station. the one the i go to post immediately