UOB one card

[VacheronLim]

Something must be wrong with UOB. The CSO told me I am not eligble for the $300 rebate because their cut off is on the 12th every month (default).

I applied and received the card on 28 June, which they claimed was after the cut off, so my quarter rebate is immediately prorated downwards (basically, CSO is claiming that because I applied after 12th, I am ineligible for the max rebate by default). Ridiculous!

Now I see your cut off is 2nd every month, makes me wonder what UOB is doing

Billing cycle date can be adjusted if needed, you can call up UOB to request

Rebate will be pro-rated in your first quarter, as your first "month" may be a lot shorter depending on which day you received your card so if you managed to fulfill the spending in second and third month, they will give you 2/3 of the quarterly rebate (which by right you will need to fulfill every month in that quarter in order to get the rebate)

 

[Trazora]

Something must be wrong with UOB. The CSO told me I am not eligble for the $300 rebate because their cut off is on the 12th every month (default).

I applied and received the card on 28 June, which they claimed was after the cut off, so my quarter rebate is immediately prorated downwards (basically, CSO is claiming that because I applied after 12th, I am ineligible for the max rebate by default). Ridiculous!

Now I see your cut off is 2nd every month, makes me wonder what UOB is doing

You should have checked the cutoff/statement date before using the card instead of assuming.

 

[iceman77]

UOB has to follow the individual's billing cycle. I see nothing wrong with it.

Anyway, first quarter (after receiving card) will result in confusion. At least you know now, and will watch out for next quarter.

Something must be wrong with UOB. The CSO told me I am not eligble for the $300 rebate because their cut off is on the 12th every month (default).

I applied and received the card on 28 June, which they claimed was after the cut off, so my quarter rebate is immediately prorated downwards (basically, CSO is claiming that because I applied after 12th, I am ineligible for the max rebate by default). Ridiculous!

Now I see your cut off is 2nd every month, makes me wonder what UOB is doing

 

[cutieprincess]

Hi! can i check hitting monthly payment of 500, 1000 and 2000 to entitle the cashback does it include payment made by installment every month ?

 

[angcsbenny]

Hi! can i check hitting monthly payment of 500, 1000 and 2000 to entitle the cashback does it include payment made by installment every month ?

it used to consider but no longer since Feb this year if I remembered correctly.

Sent from OPPO X9076 using GAGT

 

[nedenow]

You should have checked the cutoff/statement date before using the card instead of assuming.

You should have asked me if I checked before assuming I simply assumed.

Per the CSO manager gave a return call to confirm that there may be misunderstanding (review of call recordings), as the previous CSO may have given the wrong impression when I first called before applying and and also before charging my card.

But, nothing can be done from their part, even though they acknowledge the 'miscommunication'.

 

[nedenow]

UOB has to follow the individual's billing cycle. I see nothing wrong with it.

Anyway, first quarter (after receiving card) will result in confusion. At least you know now, and will watch out for next quarter.

Yes, but I've decided to do away with UOB cards, with my personal experience, and also couple of negative feedbacks from friends and colleagues. Of course, ymmv applies.

 

[Trazora]

You should have asked me if I checked before assuming I simply assumed.

Per the CSO manager gave a return call to confirm that there may be misunderstanding (review of call recordings), as the previous CSO may have given the wrong impression when I first called before applying and and also before charging my card.

But, nothing can be done from their part, even though they acknowledge the 'miscommunication'.

Sorry if misunderstood you. The CSO totally messed up, if you are new UOB card no way the CSO can advise on the statement date before you apply for the card.

 

[cutieprincess]

hi! can i check does payment of insurance premium via giro applicable for the cash back?

 

[Trazora]

hi! can i check does payment of insurance premium via giro applicable for the cash back?

It should be.

 

[fridacallo]

Yearly Fee

Whats the yearly fee like, any free gifts if sign up?

 

[Trazora]

Hi! can i check hitting monthly payment of 500, 1000 and 2000 to entitle the cashback does it include payment made by installment every month ?

Installment no, recurring bill payment yes.

 

[cutieprincess]

Hi.. read from the previous thread and was confused about the qualifying period for the rebate.. lets say if i receive my card on 8 September, then my billing period for the first month will be from 8 September to 7 October, second month from 8 October to 7 November and third month 8 November to 7 December? Which means in order to get the rebate, i need to spend over 500, 1000 or 2000 for the period 8 September to 7 October, 8 October to 7 November and 8 November to 7 December?

 

[Trazora]

Hi.. read from the previous thread and was confused about the qualifying period for the rebate.. lets say if i receive my card on 8 September, then my billing period for the first month will be from 8 September to 7 October, second month from 8 October to 7 November and third month 8 November to 7 December? Which means in order to get the rebate, i need to spend over 500, 1000 or 2000 for the period 8 September to 7 October, 8 October to 7 November and 8 November to 7 December?

Suggest you call to check when is your statement date before we can advice further.

 

[April_Rain]

CC limit

Hi everyone,

I'm sorry if any, Im using UOB One card (acc is UOB One account) but now I'm so confused about my CC limit after do the IPP.
Lets say my CC limit is $10500, I spent ~$3300 this month until last Sunday (last month ~ 2900), I purchased more 3 items with IPP, total is $3700 (/12 months, so it ~ $320/month). And later on, On this Thu, I couldn't do any payment anymore, I checked my account and it says that My limit left -$790 some how, I can't calculate why they have that negative amount of limit left. Did they count last month amount? even I already do the payment?
(My CC due day is end of month, and bill come around 10th of each month)

And will $320 will be counted into minium spend required for rebate?

So should I call to 1800-3551212 to confirm?
I already went to UOB branch, but they couldn't see my UOB one card information.
Many thanks,

 

[Trazora]

Hi everyone,

I'm sorry if any, Im using UOB One card (acc is UOB One account) but now I'm so confused about my CC limit after do the IPP.
Lets say my CC limit is $10500, I spent ~$3300 this month until last Sunday (last month ~ 2900), I purchased more 3 items with IPP, total is $3700 (/12 months, so it ~ $320/month). And later on, On this Thu, I couldn't do any payment anymore, I checked my account and it says that My limit left -$790 some how, I can't calculate why they have that negative amount of limit left. Did they count last month amount? even I already do the payment?
(My CC due day is end of month, and bill come around 10th of each month)

And will $320 will be counted into minium spend required for rebate?

So should I call to 1800-3551212 to confirm?
I already went to UOB branch, but they couldn't see my UOB one card information.
Many thanks,

Based on the info you given you should have credit limit of $10500-$3300-$3700 = $3500. Better to call to enquire. A negative credit limit should not be possible in the first place.

The $320/mth not going to count for min spend for rebate.

 

[April_Rain]

Hi Trazora,

I've just call, the problem is the total installment price is counted twice, I dont know why, but is this normal?

 

[Trazora]

Hi Trazora,

I've just call, the problem is the total installment price is counted twice, I dont know why, but is this normal?

Dun think that is normal. Even if counted twice the -$790 still dun tally.

 

[cutieprincess]

Hi can I check for online transactions and grab.. Does it count towards the $500 minimum spending?

 

[Trazora]

Hi can I check for online transactions and grab.. Does it count towards the $500 minimum spending?

Grab yes. Online yes so long not excluded eg prepaid account, installment