UOB one card

R

rogergan68

Junior Member
Joined
Dec 1, 2018
Messages
14
Reaction score
0
markietan said:
i wrote and checked with CardUp with regards to my scheduled april payment to my condo's MCST. Quoting the This was their reply

Thanks for getting in touch.

Following UOB's updated Terms and Conditions governing their UOB ONE Card (effective from 16 March 2020 onwards), we confirm that your payments on CardUp scheduled with this card will continue qualifying for cashback according to your minimum monthly card spend.

Do hope this clarifies, but please feel free to reach back if you have any additional queries.
Click to expand...

I paid my condo fee on 1 April via Cardup, just to try out. After this transaction being posted into my UOB One card, I called UOB on 3 April and learnt that the MCC of this transaction is 6513, which is excluded after 16 March. This is despite of Cardup's confirmation on 24 March :'Yes, you will be eligible for the bank's cash rebates via CardUp.'

Launching complaint on Monday.
 
T

Trazora

Arch-Supremacy Member
Joined
Apr 19, 2015
Messages
23,331
Reaction score
1,205
rogergan68 said:
I paid my condo fee on 1 April via Cardup, just to try out. After this transaction being posted into my UOB One card, I called UOB on 3 April and learnt that the MCC of this transaction is 6513, which is excluded after 16 March. This is despite of Cardup's confirmation on 24 March :'Yes, you will be eligible for the bank's cash rebates via CardUp.'

Launching complaint on Monday.
Click to expand...

FYI IPaymy has changed all payment types to be under MCC 7399, still eligible to rebate
 
I

item2sell

Arch-Supremacy Member
Joined
Oct 1, 2010
Messages
16,842
Reaction score
6,205
rogergan68 said:
I paid my condo fee on 1 April via Cardup, just to try out. After this transaction being posted into my UOB One card, I called UOB on 3 April and learnt that the MCC of this transaction is 6513, which is excluded after 16 March. This is despite of Cardup's confirmation on 24 March :'Yes, you will be eligible for the bank's cash rebates via CardUp.'

Launching complaint on Monday.
Click to expand...

****, carup show my great eastern transaction as

CARDUP-THE GREAT EASTE SINGAPORE SG.

i haven't call the bank yet.
 
M

markietan

Senior Member
Joined
Aug 10, 2000
Messages
2,474
Reaction score
0
rogergan68 said:
I paid my condo fee on 1 April via Cardup, just to try out. After this transaction being posted into my UOB One card, I called UOB on 3 April and learnt that the MCC of this transaction is 6513, which is excluded after 16 March. This is despite of Cardup's confirmation on 24 March :'Yes, you will be eligible for the bank's cash rebates via CardUp.'

Launching complaint on Monday.
Click to expand...

oh no... that's not cool. my scheduled MCST payment is due in a few days time, i'll email them now to confirm... otherwise i'm switching to ipaymy too.

actually if your payment is shown as processing, I suggest you email them now. They can do a full refund to the card as long as the money is not transferred yet. I've done it before.... make them full refund and if you still have time, make another payment via cardup and make sure they charge under the correct MCST.
 
M

maumu

Arch-Supremacy Member
Joined
Jun 22, 2000
Messages
11,738
Reaction score
2,733
so is ipaymy better for paying insurance, condo fees etc? seems like cardup is not that reliable...

i'm still waiting to see the eligible spend after using cardup for March for my prudential insurance - whether they got include or not (although over the phone they assured me it is included).
 
T

Trazora

Arch-Supremacy Member
Joined
Apr 19, 2015
Messages
23,331
Reaction score
1,205
maumu said:
so is ipaymy better for paying insurance, condo fees etc? seems like cardup is not that reliable...

i'm still waiting to see the eligible spend after using cardup for March for my prudential insurance - whether they got include or not (although over the phone they assured me it is included).
Click to expand...

Only condo fee and rental using Cardup may still be under the rental MCC that is excluded. All other Cardup payments and all Ipaymy payments are under mcc 7399, which is still eligible.
 
S

stressmage

Master Member
Joined
Oct 6, 2002
Messages
3,757
Reaction score
25
JuniorLion said:
Thanks for trying out.

I would just use UOB One Card to pay insurance premium from now on then.
Click to expand...

No problem, now I just have to hit 500 for oub one. After that I just use debit card transfer to MCO. At least mco's rebate is much reliable.
 
highsulphur

highsulphur

Greater Supremacy Member
Joined
Aug 16, 2011
Messages
77,886
Reaction score
40,389
rogergan68 said:
I paid my condo fee on 1 April via Cardup, just to try out. After this transaction being posted into my UOB One card, I called UOB on 3 April and learnt that the MCC of this transaction is 6513, which is excluded after 16 March. This is despite of Cardup's confirmation on 24 March :'Yes, you will be eligible for the bank's cash rebates via CardUp.'

Launching complaint on Monday.
Click to expand...

What fee? Monthly maintenance fee?
 
You must log in or register to reply here.
Important Forum Advisory Note
This forum is moderated by volunteer moderators who will react only to members' feedback on posts. Moderators are not employees or representatives of HWZ Forums. Forum members and moderators are responsible for their own posts. Please refer to our Community Guidelines and Standards and Terms and Conditions for more information.
Top