My last experience for appeal was not so pleasant with CRO although they still allow the appeal to go through in the end . CRO keep saying that T&C is actually blah blah , and finally she indeed put appeal and went throughWorth to try and call them to appeal since it is only a few dollars
My case was $1.x off since i used it to buy stamp at SAMS . Didnt know that buying stamp is excluded .
