UOB one card

[iadpotato]

I don't really understand what happened though. Out of the two purchases I identified as not eligible, indeed one of them is Shopee Supermarket. But the other is not, just Shopee Mall.

I thought it's the bank that decides the MCC? If UOB doesn't want to accept Shopee Supermarket, for example, they should state clearly on their website as an exclusion...

UOB doesn't decide what MCC shopee uses. Its the bank/payment provider that setup the payment gateway for shopee which determines which MCC the merchant is categorised under. UOB can then use this pre-determined MCC to award points/cashback accordingly.

My best guess is UOB probably gives out the additional 5% or 6.67% rebates for shoppe based on MCC 5262 Marketplaces. Since Shopee supermarket (previously also MCC 5262) has recently changed their MCC to 5411 Supermarkets, the rebate system probably screwed up.

 

[maumu]

so messy... will wait and see whether they (UOB) will bother to call me back after my chat with them.

 

[iadpotato]

so messy... will wait and see whether they (UOB) will bother to call me back after my chat with them.

haha, happy waiting man... i called 8 times and finally some cso manager/supervisor called me back just to say they have escalted and the missing rebate will proabbly be in during the next rounfd or rebates.

i asked if the bank knows of this problem and has ity been fixed, she duno.

i am not hopeful anything will be done. my next rebate cycle also got shopee supermarket tx, prob also won't get any additional rebate.... and then it will be another round of scolding again.

 

[vsvs24]

UOB doesn't decide what MCC shopee uses. Its the bank/payment provider that setup the payment gateway for shopee which determines which MCC the merchant is categorised under. UOB can then use this pre-determined MCC to award points/cashback accordingly.

My best guess is UOB probably gives out the additional 5% or 6.67% rebates for shoppe based on MCC 5262 Marketplaces. Since Shopee supermarket (previously also MCC 5262) has recently changed their MCC to 5411 Supermarkets, the rebate system probably screwed up.

Actually the solution is for shoppee to change their new MID's MCC to the same as the original MIDs.

UOB should inform Shoppee to do this as part of their rebate arrangement with Shoppee. But I suppose they don't care as banks always like to say MCC codes is not set by them (which is true but not pro-active since there is special rebate arrangement). Shoppee staff in charge of epayment changes and new MID probably did not know the shoppee-UOB rebate arrangement and that a different MCC code for new MID has an impact.

It would be difficult for us customers to go to Shoppee directly as the ground staff at Shoppee don't understand epayment setup and Shoppee-UOB rebate arrangement.

I suppose the only way is to keep pushing UOB to manually work out and credit rebate until they get fed up with the extra work and get Shoppee to fix the issue.

 

[vsvs24]

haha, happy waiting man... i called 8 times and finally some cso manager/supervisor called me back just to say they have escalted and the missing rebate will proabbly be in during the next rounfd or rebates.

i asked if the bank knows of this problem and has ity been fixed, she duno.

i am not hopeful anything will be done. my next rebate cycle also got shopee supermarket tx, prob also won't get any additional rebate.... and then it will be another round of scolding again.

Wow. So difficult to get through UOB hotline and long waiting time. Can't imagine the time wasted for 8 times.

 

[iadpotato]

Wow. So difficult to get through UOB hotline and long waiting time. Can't imagine the time wasted for 8 times.

there was even once, i was only hold for like 38 minutes, then the system said can't take my call anymore due to high call volume, ask me call back later and hung up on me...!!!!! For this i scolded the next CSO until smelly head....

another time they put me thrui to the fraud dept, which i thought was weird...

 

[gluexi]

Hi shifus..

Why do my friend keep telling me monthly bills like myrepublic internet is not part of contributing factor for the $500/mth spend?

For As long not using giro method, every month I use ONE card to pay for SP, MR, Starhub still counts right?

 

[sohguanh]

Finally a promotion I can use this card no need wait for the rebate 3 months later. Found 2 merchants I frequent next purchase can offset this is good but need go in-store tap.

----
Double your UOB$ cashback every Friday at over 60 participating dine and retail merchants.

Earn up to 20% UOB$ cashback on all purchases in-store and automatically offset your earned UOB$ cashback on your next transaction instantly. Promotion is valid every Friday, till 29 December 2023.

 

[Trazora]

Hi shifus..

Why do my friend keep telling me monthly bills like myrepublic internet is not part of contributing factor for the $500/mth spend?

For As long not using giro method, every month I use ONE card to pay for SP, MR, Starhub still counts right?

yes recurrent payment or manual payment for these merchants should count.

 

[saintgtril]

Finally a promotion I can use this card no need wait for the rebate 3 months later. Found 2 merchants I frequent next purchase can offset this is good but need go in-store tap.

----
Double your UOB$ cashback every Friday at over 60 participating dine and retail merchants.

Earn up to 20% UOB$ cashback on all purchases in-store and automatically offset your earned UOB$ cashback on your next transaction instantly. Promotion is valid every Friday, till 29 December 2023.

Hi, thanks for sharing. Please share more details.

 

[punker]

Anyone knows if cardup transactions for car loan is counted towards the eligible spend?

 

[Trazora]

Anyone knows if cardup transactions for car loan is counted towards the eligible spend?

no

 

[sohguanh]

Hi, thanks for sharing. Please share more details.

You did not receive UOB marketing email? I thought they do mass mailing? Are you an existing UOB card member?

Edit: I reproduce the marketing email for those who is a UOB cardholder but never receive. The sentence in bold is key for me haha.... actually any UOB Visa Masters will do need not be UOB One. It just happen I got this and gathering dust in drawer

Dear XXX,

Double your UOB$ cashback every Friday at over 60 participating dine and retail merchants.

Earn up to 20% UOB$ cashback on all purchases in-store and automatically offset your earned UOB$ cashback on your next transaction instantly. Promotion is valid every Friday, till 29 December 2023.

That's not all. You will also earn UOB$ across all categories islandwide at more than 650 participating outlets all year long. View all UOB$ merchant partners and track your UOB$ on UOB TMRW app.

 

[naro]

Sorry, a bit slow.

Understand that uob one card does not give rebates for ipaymy payments anymore. What card did u all switch to to make ipaymy payments?

 

[Eternit]

Hey guys,

Any idea why this UOB ONE CC's min. payment is the full amount? Other cards like Trust CC, min. payment per month is like $50, but my UOB ONE CC no option to choose min. payment, every month straight away deduct the full sum from my UOB savings account

 

[edwinksl]

Hey guys,

Any idea why this UOB ONE CC's min. payment is the full amount? Other cards like Trust CC, min. payment per month is like $50, but my UOB ONE CC no option to choose min. payment, every month straight away deduct the full sum from my UOB savings account

you don't want to pay full amount?

 

[Eternit]

you don't want to pay full amount?

it's a way to maximize cashflow, if I can just pay the min. amount every month, I have more cashflow every month that can be channeled to investment etc. It's probably the same reason why some prefer to pay the loan slowly even though they can afford to clear it one shot. I just curious why other CC have min. payment but UOB ONE's min. payment = full amount.

 

[HoGnix]

it's a way to maximize cashflow, if I can just pay the min. amount every month, I have more cashflow every month that can be channeled to investment etc. It's probably the same reason why some prefer to pay the loan slowly even though they can afford to clear it one shot. I just curious why other CC have min. payment but UOB ONE's min. payment = full amount.

If you are using Giro Auto deduction, it will be full payment.

 

[vsvs24]

it's a way to maximize cashflow, if I can just pay the min. amount every month, I have more cashflow every month that can be channeled to investment etc. It's probably the same reason why some prefer to pay the loan slowly even though they can afford to clear it one shot. I just curious why other CC have min. payment but UOB ONE's min. payment = full amount.

UOB will love you. Did you bother to find out what rate they charge you for the balance not paid ?

I am interested to know what kind of investment can get returns higher than credit card interest.

 

[royalmix]

it's a way to maximize cashflow, if I can just pay the min. amount every month, I have more cashflow every month that can be channeled to investment etc. It's probably the same reason why some prefer to pay the loan slowly even though they can afford to clear it one shot. I just curious why other CC have min. payment but UOB ONE's min. payment = full amount.

The bank obviously dun "trust" or allow you to owe without some charges. U can still opt to pay partial if you think you are maximising cashflow. But do you know how much interest you have to pay on the outstanding amount, interest is accrued daily, compounded and continues to compound like ah long!