UOB one card

[vddgnd]

It makes sense to be based on tran/posting date, if they based on Feb statement which includes Jan spending, guess ppl will definitely make noise to them

I understood that way, but finally I actually did not get my last quarter rebate because of that.

 

[nin3tails]

Anione hv similar exp where UOB reject credit card application despite meeting the requirement?

I applied for UOB one CC/Acc, end up up they approve the acc but reject the CC.

Damn pissed off. I check CBS, there isnt even any credit assessment done...............

 

[bluetwinkle]

It makes sense to be based on tran/posting date, if they based on Feb statement which includes Jan spending, guess ppl will definitely make noise to them

When IPP was removed as an eligible spend for the rebate last year, my Feb statement which has my Jan spend on IPP
was affected. I had to call in to chase by referring the CSO to the terms and conditions.

 

[Trazora]

Anione hv similar exp where UOB reject credit card application despite meeting the requirement?

I applied for UOB one CC/Acc, end up up they approve the acc but reject the CC.

Damn pissed off. I check CBS, there isnt even any credit assessment done...............

their card centre quite messy one, chances they did not even process the application properly. Think can try apply via agents at roadshows, to ensure the application get processed.

 

[Allen_C_Sharp]

I understood that way, but finally I actually did not get my last quarter rebate because of that.

Sneaky and hopeless like that, will not deal with them again if they base on feb statement for the new changes, even their t&c never mention that.

 

[ecoolcat]

My two applications for UOB One card rejected with no reasons. I’m currently holding 8 other CC without any issues when applying.

their card centre quite messy one, chances they did not even process the application properly. Think can try apply via agents at roadshows, to ensure the application get processed.

What happens here stays here. HardwareZone Forums app

 

[lifeislonggamma]

their card centre quite messy one, chances they did not even process the application properly. Think can try apply via agents at roadshows, to ensure the application get processed.

For my case, after getting the UOB One Card, I applied for a supplementary card for my mum. Received an email telling me that there was missing inifo but then didn't tell me what was wrong when I replied to ask.

Some days later, I applied again, but this time I paid $10 for the priority service. The supplementary card was approved very quickly.

I still don't know what happened.

 

[bluetwinkle]

For my case, after getting the UOB One Card, I applied for a supplementary card for my mum. Received an email telling me that there was missing inifo but then didn't tell me what was wrong when I replied to ask.

Some days later, I applied again, but this time I paid $10 for the priority service. The supplementary card was approved very quickly.

I still don't know what happened.

If I were in your shoes, I would not have paid the $10 priority service while I demand for what happened. Previously, I applied for additional main card and it was screwed up. If I recalled correctly, the card was not sent even after two weeks. At least the team looking into the issue was quick to do service recovery and expedite by ensuring that the card was dropped at my mailbox by the next day.

The same cannot be said of the UOB team that wants customers to switch cards though. Very dishonest with the information they gave and the team manager was very defensive about the method. Seriously, what is the point of pushing an useless card to me? As a consumer, I made my own choices.

 

[lindseymin]

My supplementary card rejected and was informed thru an sms. I called to enquirer why rejected, they said insufficient info provided on form and asked me to resend another form. Days later they called me and asked me to provide info that was missing. And that don’t need resend new form again. After that they approved it.

For my case, after getting the UOB One Card, I applied for a supplementary card for my mum. Received an email telling me that there was missing inifo but then didn't tell me what was wrong when I replied to ask.

Some days later, I applied again, but this time I paid $10 for the priority service. The supplementary card was approved very quickly.

I still don't know what happened.

 

[lifeislonggamma]

If I were in your shoes, I would not have paid the $10 priority service while I demand for what happened. Previously, I applied for additional main card and it was screwed up. If I recalled correctly, the card was not sent even after two weeks. At least the team looking into the issue was quick to do service recovery and expedite by ensuring that the card was dropped at my mailbox by the next day.

The same cannot be said of the UOB team that wants customers to switch cards though. Very dishonest with the information they gave and the team manager was very defensive about the method. Seriously, what is the point of pushing an useless card to me? As a consumer, I made my own choices.

Yes, I see your point.

I paid the $10 fee because I wanted to test the hypothesis that there was no missing information in my original application. I submitted the same set of information again the 2nd time round and it was approved.

Several weeks after getting the supplementary card, I was pleasantly surprised that the bank sent me a $20 voucher for supermarket groceries.

 

[vddgnd]

Yes, I see your point.

I paid the $10 fee because I wanted to test the hypothesis that there was no missing information in my original application. I submitted the same set of information again the 2nd time round and it was approved.

Several weeks after getting the supplementary card, I was pleasantly surprised that the bank sent me a $20 voucher for supermarket groceries.

What kind of voucher? Need minimum spending to use?

 

[ice_angel]

Anyone knows if Jcube the Rink is part of government service? Can get rebates?

 

[feigningfancy]

requested the card cancellation last week. really dont know how to use then CS ytd call and offer 3 years free waiver if dont cancel

 

[lifeislonggamma]

What kind of voucher? Need minimum spending to use?

They were vouchers from a major supermarket chain (can't recall which one).

Macam like gift voucher those kind, no need minimum spend one.

 

[bumdssa]

is anyone's cc rebate in already?

 

[Trazora]

is anyone's cc rebate in already?

depends on your statement date and which 3 months make up your quarter

 

[bumdssa]

depends on your statement date and which 3 months make up your quarter

mine is jan - mar. statement date 1st - 30th. so it is supposed to be showing that i have gotten it right?

 

[shpesft]

Not yet. My cycle was Nov to Jan. I received my rebates on 2 March. Billing cycle is 2nd of month to 1st of next month.

You should receive your rebates end of following billing cycle (Apr/May?)

mine is jan - mar. statement date 1st - 30th. so it is supposed to be showing that i have gotten it right?

 

[Trazora]

mine is jan - mar. statement date 1st - 30th. so it is supposed to be showing that i have gotten it right?

The rebate will be used to offset your spending in Apr ie reflected on statement on 30 Apr

 

[bumdssa]

The rebate will be used to offset your spending in Apr ie reflected on statement on 30 Apr

thanks! 10char