UOB sucks!!

[derrickgoh]

Insist must use phone banking to get cc waiver. After one wk no confirmation so i called again. After another wk still nothing.

Called & spoke to staff & they said waiver rejected. Thanks for NOT telling me!

So i told her to cancel the card. Received letter confirming card cancelled. Then now i receive statement saying cc fee + late charge. WTF??!! Card was cancelled but annual fee not waived?

Called again to **** them & the guy blamed it on the lady saying she didn’t arrange for fee waiver prior to cancelling.

Well done!!!

 

[sharinganez]

lousy bank... i've boycott and cut all service with uob since N years ago

 

[lifeishard]

Wow, uob system so lousy? Heard of such incidents before so I always share with them to the cso when I cancel the cards. Many told me their system won't allow them to cancel card without waiving annual fees so my worries are unfounded.

 

[KeNshEz]

Just put the phone and try calling again untill you find a helpful CSO

 

[continuum]

Worst Local Bank

YUP! I cancelled ALL my banking relationships with them (except for housing loan). I had been a customer for many years, and I used to spend more than 100k every year with them in the past several years, and I didn't owe them anything.

One fine day, they came up with some bureaucratic nonsense which caused a lot of inconvenience on my part (they lost my mail and gave me conflicting information). I gave them an ultimatum saying if they couldn't get their act together, please cancel my card. They proceeded to cancel without hesitation. No apologies, no call, nothing. Fine by me. I proceeded to cancel all my other accounts with them.

THEN after about 2 weeks, one of their staff called me, asking me if I would consider re-activating my account with them. Obviously the answer was a big fat NO.

"Right By You" my foot.

 

[||||||||||]

i hate calling UOB customer hotline, all their staffs are as rude as hell.

lucky i cancelled all my cards and account with them long ago.

 

[harky]

called UOB and withdraw it since i hardly use LOL

 

[saggice]

Don understand why service can be so bad since they are one of the big banks around in Asia, esp in Singapore

 

[Compose]

YUP! I cancelled ALL my banking relationships with them (except for housing loan). I had been a customer for many years, and I used to spend more than 100k every year with them in the past several years, and I didn't owe them anything.

One fine day, they came up with some bureaucratic nonsense which caused a lot of inconvenience on my part (they lost my mail and gave me conflicting information). I gave them an ultimatum saying if they couldn't get their act together, please cancel my card. They proceeded to cancel without hesitation. No apologies, no call, nothing. Fine by me. I proceeded to cancel all my other accounts with them.

THEN after about 2 weeks, one of their staff called me, asking me if I would consider re-activating my account with them. Obviously the answer was a big fat NO.

"Right By You" my foot.

Wait till you kenna from OCBC..........

 

[Yachtmaster]

Insist must use phone banking to get cc waiver. After one wk no confirmation so i called again. After another wk still nothing.

Called & spoke to staff & they said waiver rejected. Thanks for NOT telling me!

So i told her to cancel the card. Received letter confirming card cancelled. Then now i receive statement saying cc fee + late charge. WTF??!! Card was cancelled but annual fee not waived?

Called again to **** them & the guy blamed it on the lady saying she didn’t arrange for fee waiver prior to cancelling.

Well done!!!

song bo

im getting $300 from one card every quarter

 

[haydentan]

Insist must use phone banking to get cc waiver. After one wk no confirmation so i called again. After another wk still nothing.

Called & spoke to staff & they said waiver rejected. Thanks for NOT telling me!

So i told her to cancel the card. Received letter confirming card cancelled. Then now i receive statement saying cc fee + late charge. WTF??!! Card was cancelled but annual fee not waived?

Called again to **** them & the guy blamed it on the lady saying she didn’t arrange for fee waiver prior to cancelling.

Well done!!!

Then this will affect the rating in the credit bureau. That happened to me from uob last time. They said they waived the sub fee but left me a bad credit rating. Damn pissed with them as I dun get this from other banks.

 

[Pinkey]

Then this will affect the rating in the credit bureau. That happened to me from uob last time. They said they waived the sub fee but left me a bad credit rating. Damn pissed with them as I dun get this from other banks.

how do u know they left bad rating?

 

[hyperbole]

Then this will affect the rating in the credit bureau. That happened to me from uob last time. They said they waived the sub fee but left me a bad credit rating. Damn pissed with them as I dun get this from other banks.

Happened to me too. They closed my card account with outstanding cos the annual fee wasn't waived before closing. But I don't have problem getting credit cards and don't need terrific rating so I just left it be.

DBS also regularly posted that I didn't make payment in full even though I go by giro

 

[derrickgoh]

DBS also regularly posted that I didn't make payment in full even though I go by giro

If its me i will demand a written apology stating they made a mistake about partial payments since im on giro.

Whether affects credit rating or not is besides the point. If i pay on time & in full monthly, i don’t expect the CC issuer to lie & say otherwise else i’ll sue for slander.

I would even report to MAS & post all over social media so they wake the hell up.

 

[marcho21]

Was it so hard? Got immediate fee waiver thru these steps. Google is your friend.


Call 1800-222-2121 (Singapore) or 65-6222-2121 (Overseas)
Select language and hold the line for point 3.
Enter NRIC or Credit Card number.
Press 1 to confirm.
Press 4 to leave contact details for fee waiver.
Press 1 for credit card fee waiver.
Press 1 for membership fee waiver.

 

[htngwilliam]

Which one is the best bank?

 

[kitsura]

I agree, I stopped all relationship with them many years ago. Recently had to call the due to their atm eating my money. They are still so lousy and I'm not even a customer

 

[Tiger9119]

Which one is the best bank?

All the banks are good until the bank don't waive credit card annual fees, don't waive late payment fees and interests.

 

[cscs3]

I agree, I stopped all relationship with them many years ago. Recently had to call the due to their atm eating my money. They are still so lousy and I'm not even a customer

You stopped all relationship with the yet you have their atm card? I am confused.

 

[yiwei]

probably an OCBC atm card

You stopped all relationship with the yet you have their atm card? I am confused.