UOB sucks!!

[purplewave]

i've canceled all their cards sometime ago liao. move on to other banks

 

[flame2000]

I used the phone, they always waive off for me lei after I left my details.

 

[Illusionist_85]

So far no issue with the bank, can auto waive the annual fees

Sent from Rem Is Best Waifu using GAGT

 

[belgarathc]

No problems with UOB too. Can't say the same for OCBC.

 

[Mrtanbk]

WORST SERVICE EVER! Spoke with CSO (vin ning), i understood that she have to do some verification before proceeding on. One of the question is what is my monthly housing loan limit, i questioned her back as i didn't use any UOB acc for housing loan. Neither did she reply to my question, she sounded so rude and said: "LET ME REPEAT ME QUESTION AGAIN!, WHAT IS YOUR MONTHLY HOUSING LOAN LIMIT?". I told her the same thing again. Next she said: i failed the verification and ask me to call back again. NOT GONNA SIGN UP WITH UOB AGAIN! SUCK BIG TIME!

 

[Trazora]

WORST SERVICE EVER! Spoke with CSO (vin ning), i understood that she have to do some verification before proceeding on. One of the question is what is my monthly housing loan limit, i questioned her back as i didn't use any UOB acc for housing loan. Neither did she reply to my question, she sounded so rude and said: "LET ME REPEAT ME QUESTION AGAIN!, WHAT IS YOUR MONTHLY HOUSING LOAN LIMIT?". I told her the same thing again. Next she said: i failed the verification and ask me to call back again. NOT GONNA SIGN UP WITH UOB AGAIN! SUCK BIG TIME!

The verification was done for what purpose.

 

[sanzhu]

Say ur mother knows

 

[sanzhu]

Insist must use phone banking to get cc waiver. After one wk no confirmation so i called again. After another wk still nothing.

Called & spoke to staff & they said waiver rejected. Thanks for NOT telling me!

So i told her to cancel the card. Received letter confirming card cancelled. Then now i receive statement saying cc fee + late charge. WTF??!! Card was cancelled but annual fee not waived?

Called again to **** them & the guy blamed it on the lady saying she didn’t arrange for fee waiver prior to cancelling.

Well done!!!

Usual tatics say waive but say error on backend

 

[merlot6230]

just file an official complaint about their hotline CSO for a simple task "add payee" kena 3 CSO calling - due to urgent transaction i tolerate their incomptent and rude services.

they just send those thank you for your feedback email to sweep under the carpets...after i capture the time recorded of their ill manner CSO but still bochap.

I m going to terminate their banking services after ** period - how come they can employ such rude and incomptent CSO for hotline.

 

[ashethen]

WORST SERVICE EVER! Spoke with CSO (vin ning), i understood that she have to do some verification before proceeding on. One of the question is what is my monthly housing loan limit, i questioned her back as i didn't use any UOB acc for housing loan. Neither did she reply to my question, she sounded so rude and said: "LET ME REPEAT ME QUESTION AGAIN!, WHAT IS YOUR MONTHLY HOUSING LOAN LIMIT?". I told her the same thing again. Next she said: i failed the verification and ask me to call back again. NOT GONNA SIGN UP WITH UOB AGAIN! SUCK BIG TIME!

What did you exactly answer her?

Banks always ask questions like this for verification lar. And the correct answer is to say you don't have any housing loan with the bank.

There's really nothing wrong with this verification question

Posted from PCWX using SM-N960F

 

[twinbaby]

What did you exactly answer her?

Banks always ask questions like this for verification lar. And the correct answer is to say you don't have any housing loan with the bank.

There's really nothing wrong with this verification question

Posted from PCWX using SM-N960F

don't be rude to the bank staff they have a job to do. this might be part of their sop. Don't just because of one extra sentence blow your top.

 

[~大.芒.果~]

WORST SERVICE EVER! Spoke with CSO (vin ning), i understood that she have to do some verification before proceeding on. One of the question is what is my monthly housing loan limit, i questioned her back as i didn't use any UOB acc for housing loan. Neither did she reply to my question, she sounded so rude and said: "LET ME REPEAT ME QUESTION AGAIN!, WHAT IS YOUR MONTHLY HOUSING LOAN LIMIT?". I told her the same thing again. Next she said: i failed the verification and ask me to call back again. NOT GONNA SIGN UP WITH UOB AGAIN! SUCK BIG TIME!

This is hilarious, create new account just to make a single post.

As much as UOB isn't a fantastic bank, this is a typical verification question to throw off impersonators. If you don't have a housing loan, just say you don't.

The verification questions don't need to be stuff that you have with the bank.

 

[cscs3]

What did you exactly answer her?

Banks always ask questions like this for verification lar. And the correct answer is to say you don't have any housing loan with the bank.

There's really nothing wrong with this verification question

Posted from PCWX using SM-N960F

That's right, or just them you actually don't know then they will ask another verification question. Is their duty to have these answer verified before they can access to your account information.

 

[arigatoast]

same as any bank that will ask if u have any supplementary card. just say no if u dont have and move on. what so difficult?
u harsh with pple, pple harsh back to u . what comes around goes around, please learn to work well with pple.
period

 

[SBS2716G]

Still prefer those who ask you to key in a OTP via sms to verify such as Citibank. Easier.

 

[gravityz3r0]

lol, first thing first, what did you said to her exactly?

but i'd probably say, serve you right regardless of what your answer is

 

[continuum]

just file an official complaint about their hotline CSO for a simple task "add payee" kena 3 CSO calling - due to urgent transaction i tolerate their incomptent and rude services.

they just send those thank you for your feedback email to sweep under the carpets...after i capture the time recorded of their ill manner CSO but still bochap.

I m going to terminate their banking services after ** period - how come they can employ such rude and incomptent CSO for hotline.

Their CSOs are probably the rudest among the local banks. And also the most incompetent (kept losing my documents and giving me conflicting information). I said goodbye to them a few years ago and I haven't looked back since. Good riddance.

 

[yinhin]

yes, UOB CS is bad. I applied UOB one account and Credit card online, got a letter asked me to submit photocopy IC at the branch . I went, show the letter to the branch official and gave them my IC, they opened one account and told me ONE card will process automatically. 2 week later they sent me another letter asked me to go to the branch to submit photocopy IC again. I called the CS, CS insisted i must go to submit IC again. I told her: OK, i will but to cancel my account. 1 week later UOB sent me the credit card.

 

[wetdreamx]

This is hilarious, create new account just to make a single post.

As much as UOB isn't a fantastic bank, this is a typical verification question to throw off impersonators. If you don't have a housing loan, just say you don't.

The verification questions don't need to be stuff that you have with the bank.

I think they are better than OCBC frankly..

 

[Instagram]

Applied for One Card but got rejected a few times. Met all the criteria as well. Guess i will give one last try next month and if’s cancelled again, moving all my funds to another bank then.