Using E-gate MegaThread

[Aaagogo]

u heng u registered b4 it all went down...... haha

Hope they fix it the issues by next year when I have to renew my passport.

 

[deepblue_82]

Hope they fix it the issues by next year when I have to renew my passport.

well hard to say.. it could take years at this rate...

 

[nurufufufuopm]

BTW FYI, the info you enter during registration can be wrong and you still will be successful in registering, just that your passport will get a verification error at the machines, due entering a wrong passport number.

Don't ask me how I know

Very true. It could even be something as simple as a comma.

For example,


Tan Ah Kow, Jason

vs

Tan Ah Kow Jason

The former is stated on the passport and recorded in the RFID chip inside it. But sometimes people forget to type in the comma in the MDAC form or think that it is insignificant.


As for the fingerprint machines being down and someone mentioning earlier that they are changing the system,

my understanding is that the immigration side signed a 12-year contract with a company to be provide, operate and maintain the fingerprint system known as National Foreigners Enforcement Registration System (NERS). From 2011 (when the system was first implemented) to 2023.

So it is likely that the contract duration is up and they are getting new vendors.

 

[lml2128]

I have registered egate at KLIA and used it numerous times when arriving and departing from KLIA1/KLIA2. Do I need to do a registration again if I cross over to Malaysia via JB ? Or I can just fill up the online form and proceed straight to the egate? Thank you.

 

[lml2128]

Did anyone try Malaysia egate when arriving / departing at Penang International Airport ?

 

[hwsstx]

I have registered egate at KLIA and used it numerous times when arriving and departing from KLIA1/KLIA2. Do I need to do a registration again if I cross over to Malaysia via JB ? Or I can just fill up the online form and proceed straight to the egate? Thank you.

Just complete MDAC & use the E-Gate at JB - no harm trying since you successfully enrolled for MACSv02 via KLIA.

You can't register when entering at JB anyway since they are upgrading the machines for registering.

Keep us updated.

Thanks

 

[kmlee316]

Very true. It could even be something as simple as a comma.

For example,


Tan Ah Kow, Jason

vs

Tan Ah Kow Jason

The former is stated on the passport and recorded in the RFID chip inside it. But sometimes people forget to type in the comma in the MDAC form or think that it is insignificant.


As for the fingerprint machines being down and someone mentioning earlier that they are changing the system,

my understanding is that the immigration side signed a 12-year contract with a company to be provide, operate and maintain the fingerprint system known as National Foreigners Enforcement Registration System (NERS). From 2011 (when the system was first implemented) to 2023.

So it is likely that the contract duration is up and they are getting new vendors.

If new system, maybe got to register again

 

[aquanark]

Dear All,

Abit gutted to read that the e-gate registration is down. But thanks for sharing this info.

Question: Can we do the e-gate registration at the customs at "Tebrau train shuttle" instead of the CIQ customs?

 

[hwsstx]

Dear All,

Abit gutted to read that the e-gate registration is down. But thanks for sharing this info.

Question: Can we do the e-gate registration at the customs at "Tebrau train shuttle" instead of the CIQ customs?

Entry via train from SG to JB doesn't have this service, as far as I know ie no E-Gate facilities ie passports must be stamped.

If you are flying to KL or Penang you may try to register there.

 

[livingforwhat?]

i register my fingerprint at the manual counter on Mar 2023 but did not use the egate to come out.
Just now tried the MDCA website, it show [You are not eligible to use the e-gate facility. Please proceed to the manual counter.] so does it mean i have to re-register again at the manual counter again?

 

[ZacharyA]

Just wondering if MDAC only applies for Singaporean pp? Can foreigners passport on a work pass be allowed to use this method?

 

[hwsstx]

Just wondering if MDAC only applies for Singaporean pp? Can foreigners passport on a work pass be allowed to use this method?

https://imigresen-online.imi.gov.my/mdac/main
Foreign Travellers arrived at KLIA1 and KLIA2 International Airports and all Gazetted International Checkpoints - Click for https://imigresen-online.imi.gov.my/mdac/img/klia1klia2.jpeg

 

[hwsstx]

i register my fingerprint at the manual counter on Mar 2023 but did not use the egate to come out.
Just now tried the MDCA website, it show [You are not eligible to use the e-gate facility. Please proceed to the manual counter.] so does it mean i have to re-register again at the manual counter again?

Probably it means you're not eligible - don't know why you're not eligible though.

 

[WinMe]

Lol. Today, I got passport verification error. All a while, swee swee. Lol.

 

[chehjin]

i register my fingerprint at the manual counter on Mar 2023 but did not use the egate to come out.
Just now tried the MDCA website, it show [You are not eligible to use the e-gate facility. Please proceed to the manual counter.] so does it mean i have to re-register again at the manual counter again?

yes. try and register again. but the fingerprint counter is still down.

 

[deepblue_82]

i register my fingerprint at the manual counter on Mar 2023 but did not use the egate to come out.
Just now tried the MDCA website, it show [You are not eligible to use the e-gate facility. Please proceed to the manual counter.] so does it mean i have to re-register again at the manual counter again?

did u submit the filled form online yet?

 

[HWZ1973]

Very true. It could even be something as simple as a comma.

For example,


Tan Ah Kow, Jason

vs

Tan Ah Kow Jason

The former is stated on the passport and recorded in the RFID chip inside it. But sometimes people forget to type in the comma in the MDAC form or think that it is insignificant.


As for the fingerprint machines being down and someone mentioning earlier that they are changing the system,

my understanding is that the immigration side signed a 12-year contract with a company to be provide, operate and maintain the fingerprint system known as National Foreigners Enforcement Registration System (NERS). From 2011 (when the system was first implemented) to 2023.

So it is likely that the contract duration is up and they are getting new vendors.

That means if I have both dialet and hanyupinying on my passport, i must enter both names when registering?

 

[livingforwhat?]

did u submit the filled form online yet?

yes i submit on sunday, see if can re-register the fingerprint tomorrow at the ciq

 

[nurufufufuopm]

i register my fingerprint at the manual counter on Mar 2023 but did not use the egate to come out.
Just now tried the MDCA website, it show [You are not eligible to use the e-gate facility. Please proceed to the manual counter.] so does it mean i have to re-register again at the manual counter again?

Can always try the e-gate first. If cannot then go through manual.

I also got the 'not eligible' when I checked, before the first time I used the egate. But I went ahead anyway and got through.

Subsequent MDAC submissions and eligibility checks always showed 'eligible'. The egate has always worked for me since then.

 

[nurufufufuopm]

That means if I have both dialet and hanyupinying on my passport, i must enter both names when registering?

This I'm not sure but if I were you I'd put both.