ViewQwest Fiber Broadband Official Thread - Part 5

[jackycar]

Alot of user duno what is google dns including me
All the while im using MR, m1 etc, just setup router and good to go
Its only when i wanna switch to vq, start to read this thread then i know what is google dns

I think its quite common ba
Lesser ppl will read abt networking stuffs

Sent from Redmi 10X Pro using GAGT

understand and agree, but it's a super simple fix and can save a lot of heartache especially when your ISP DNS always go down like in the case of VQ

 

[jkohlc2]

i'm using Quad9 (9.9.9.9) as my DNS, so far ok leh

https://www.quad9.net/

 

[miketkf]

FiberHome PON ONU HG6240A Optical Network Unit

I had just received my FiberHome PON ONU HG6240A Optical Network Unit this afternoon and I am waiting for 23/2/21 to install it.
https://imgur.com/nba5BrW

 

[HWZ1973]

I received the modem model AN5506-01-A, small black one.
Installed it but cannot work, RED LOS light is on.
Must I wait till 23rd Feb to install it?

 

[Trans-Am]

I received the modem model AN5506-01-A, small black one.
Installed it but cannot work, RED LOS light is on.
Must I wait till 23rd Feb to install it?

Can try give VQ a call and see how?

Prepare your router mac address just in case they need it

Sent from A universe Where pink PWNED everything using GAGT

 

[HWZ1973]

Can try give VQ a call and see how?

Prepare your router mac address just in case they need it

Sent from A universe Where pink PWNED everything using GAGT

Thanks! I called in as usual nobody picks up. I installed back the old modem and everything works as before. So I think the new modern is faulty.

 

[giraffey]

Thanks! I called in as usual nobody picks up. I installed back the old modem and everything works as before. So I think the new modern is faulty.

You can only change the modem after scheduled migration. If the email mentions 23 Feb, you can only change then. Other way, is to wait until the current modem no longer works on 23 Feb before switching over. The downtime for me was actually quite short.

 

[HWZ1973]

You can only change the modem after scheduled migration. If the email mentions 23 Feb, you can only change then. Other way, is to wait until the current modem no longer works on 23 Feb before switching over. The downtime for me was actually quite short.

Ok thanks, I will wait till 23feb then try again.

 

[BradenHeat]

NB this VQ,

their DNS is really CUI , forgotten that ive factory resetted my router once, thus the router customed dns from google and cloudflare got removed.


Had issue with zoom connection and what not to company portal, resolved after ive manually inputted those dns address into the router and save it ,

knn la VQ engineers

 

[jackycar]

i'm using Quad9 (9.9.9.9) as my DNS, so far ok leh

https://www.quad9.net/

question why Quad9 over cloudflare and Google?

 

[jackycar]

NB this VQ,

their DNS is really CUI , forgotten that ive factory resetted my router once, thus the router customed dns from google and cloudflare got removed.


Had issue with zoom connection and what not to company portal, resolved after ive manually inputted those dns address into the router and save it ,

knn la VQ engineers

ya i think VQ DNS is really crap, but on Google/external DNS, their ping to overseas servers seems better than M1 for me. So i still appreciate the speed.

but VQ really for more savvy/power users only.

 

[BradenHeat]

ya i think VQ DNS is really crap, but on Google/external DNS, their ping to overseas servers seems better than M1 for me. So i still appreciate the speed.

but VQ really for more savvy/power users only.

lol so power until i had to go into router settings to set dns, which is odd considering my macbook should be able to force DNS over https or similar

 

[Trans-Am]

question why Quad9 over cloudflare and Google?

I choose Quad9 because of their malware Filtering

Sent from A universe Where pink PWNED everything using GAGT

 

[DigDub]

Down at cck.

 

[jackycar]

Down at cck.

Are u on Google or vq dns?. No outage for me

 

[shadey]

Are u on Google or vq dns?. No outage for me

How you access the VQ modem DNS settings?

 

[Trans-Am]

How you access the VQ modem DNS settings?

This setting is done on router side

Sent from A universe Where pink PWNED everything using GAGT

 

[xiaofan]

How you access the VQ modem DNS settings?

Are you using 2Gbps plan? If not you can always ask them to bridge the modem if your model is acting as a router. If your modem is not acting as a router, then you need to set the DNS in your own router.

Ref:
"Can I use my fibre modem as a bridge? | ViewQwest Pte Ltd" https://viewqwest.com/faq-articles/can-i-use-my-fibre-modem-as-a-bridge

 

[jackycar]

How you access the VQ modem DNS settings?

depends if you're running bridged mode. if not, u gotta get access to the VQ modem setup page with user password.

if your VQ modem bridged mode, then just set it on your router, usually under Internet settings.

Primary DNS: 1.1.1.1 (Cloudflare)
Secondary DNS: 8.8.8.8 (Google)

or u could use Google as primary and cloudflare as secondary also.

this way got double redundancy,

 

[TonyStark]

how come i watch netflix say i using vpn/proxy... i’m not sure freedomdns or any vpn leh... zz