ViewQwest Fiber Broadband Official Thread - Part 6

[xonix]

Viewqwest also switch to cgnat liao ? Must be why cheaper pricing for their 1gbps plan.

 

[giraffey]

Viewqwest also switch to cgnat liao ? Must be why cheaper pricing for their 1gbps plan.

Yes, for their no router plans.

 

[ZhuTou!]

500mbps no router plan can opt for static ip paying extra 3.99 i think
I rmb is few dollar only

Sent from Redmi 10X Pro using GAGT

 

[trueworship]

Internet down?

 

[xiaofan]

my netflix say i’m using unblocker or proxy... any fix?

Try disable Freedom DNS and just use Google DNS and check again. You can consider Freedom DNS as a smart DNS service in this aspect. And Netflix does actively detect and block on such services.

"Freedom DNS Features | ViewQwest" https://viewqwest.com/entertainment/fdns/features

 

[trueworship]

No one having issues with their internet?

 

[xonix]

500mbps no router plan can opt for static ip paying extra 3.99 i think
I rmb is few dollar only

Sent from Redmi 10X Pro using GAGT

Personally not so concerned about static ip. Cgnat comes with it's own set of problems especially reliability & security based on what i read online.

 

[AKK]

No one having issues with their internet?

no issue in west side

 

[trueworship]

There was a scheduled maintenance today from 1-5am and the email says they will inform us when it is available. Till now there are no email from them and I can't access. Unable to call through as well...

 

[trueworship]

Update: after the maintenance, they forgot to assign me an IP. So if anyone encounter this - u will need to try your best to call in. (Manage to get through after 2 hrs)

 

[jeffong]

I had to swop out my ONU this morning as instructed and after that I noticed that I no longer have a static IP address. Anyone noticing this as well?

 

[jasonho]

I had to swop out my ONU this morning as instructed and after that I noticed that I no longer have a static IP address. Anyone noticing this as well?

How does one check if its a static IP?

 

[jeffong]

How does one check if its a static IP?

Log in to the webconsole of the ONU (192.168.1.1). You can see it from there.

 

[giraffey]

Log in to the webconsole of the ONU (192.168.1.1). You can see it from there.

fyi.. The ONU configuration will show as DHCP. But your IP address will be fixed. Do a whatsmyip.com. Your IP address should still be the same as before.

 

[jeffong]

fyi.. The ONU configuration will show as DHCP. But your IP address will be fixed. Do a whatsmyip.com. Your IP address should still be the same as before.

Already checked on this. My public IP matches the DHCP address shown on the ONU. Now beginning the long tedious wait to talk to their agent. Even my digital voice line also not working.

 

[jasonho]

Mine still show s a IP address 103.26.xxx.xxx . Guess i better dont reboot my router or ONU in case I lose it.

 

[jeffong]

Mine still show s a IP address 103.26.xxx.xxx . Guess i better dont reboot my router or ONU in case I lose it.

Did you had to replace your ONU this morning after their 1 to 4am maintenance?

 

[giraffey]

Already checked on this. My public IP matches the DHCP address shown on the ONU. Now beginning the long tedious wait to talk to their agent. Even my digital voice line also not working.

Also had minor issues to after post-migration. Like yours, one of it is digital voice not working. The other was freedom vpn.

It was quickly resolved when I managed to connect to a technical agent.

 

[giraffey]

Mine still show s a IP address 103.26.xxx.xxx . Guess i better dont reboot my router or ONU in case I lose it.

You should test it out. This is to confirm that the IP address is uniquely assigned to you and they don't "misconfigure" or "cheat". Maybe one of the nights, turn it off. Then turn it back on in the morning.

 

[jasonho]

Did you had to replace your ONU this morning after their 1 to 4am maintenance?

Not for me, why do you need to change ONU? new install or upgrade?