VIVIFI

[gapboy]

Yeah and I just did again. Still telling me m1 number not in use

"My MNP status is now showing as "Failed". What do I do next?

If your previous MNP request failed due to eg. wrong details being submitted or if you have contacted your existing Telco to resolve the outstanding issue, you may trigger the MNP request again by logging in to your VIVIFI account and selecting Manage > Number Change."

contact vivifi CS if need

https://help.vivifi.me/hc/en-us/articles/360058442513-FAQ-on-Mobile-Number-Porting-MNP-

 

[Johnringo]

Btw, They don’t have live agent? Can only send them enquiry via the form?

 

[gapboy]

Btw, They don’t have live agent? Can only send them enquiry via the form?

i used once and it is from email support

 

[Johnringo]

"My MNP status is now showing as "Failed". What do I do next?

If your previous MNP request failed due to eg. wrong details being submitted or if you have contacted your existing Telco to resolve the outstanding issue, you may trigger the MNP request again by logging in to your VIVIFI account and selecting Manage > Number Change."

contact vivifi CS if need

https://help.vivifi.me/hc/en-us/articles/360058442513-FAQ-on-Mobile-Number-Porting-MNP-

Status showing success

 

[jinsatkilife]

I need a referral code, pls pm me

Edit: did any of you choose home delivery? Is there a need to show the subscriber IC to the courier, even though it's stated to have it?

 

[izwhiccb]

I opted for self-collection. Just have to ensure that the activation date is within 30 days from the signup date, or else there will be a penalty charge

 

[gapboy]

I need a referral code, pls pm me

Edit: did any of you choose home delivery? Is there a need to show the subscriber IC to the courier, even though it's stated to have it?

you should be at home i guess for courier

 

[Arandalo]

Showing NRIC is a standard form of verification for telco line sign up to prevent false sign up due to identify theft.

Imagine if someone has a soft copy of your NRIC your knows your current mobile number and go and sign up (with request for port in existing number), without verification that person can easily get hold of your mobile number. After which, with access to SMS OTP it’s game over for the services you use.

 

[Arandalo]

Home delivery I suppose they will only deliver it to the address stated in the NRIC? If yes then it’s still somewhat ok. Somewhat is because some courier will just leave it at doorstep instead of passing to the person, which is technically not the right way as someone else can loot it. But if it can be delivered to any home address then it’s a cause for concern.

For the self collection at collection point still require NRIC to activate the SIM card on the spot, so there’s a safety measure.

 

[crystalnox]

Home delivery I suppose they will only deliver it to the address stated in the NRIC? If yes then it’s still somewhat ok. Somewhat is because some courier will just leave it at doorstep instead of passing to the person, which is technically not the right way as someone else can loot it. But if it can be delivered to any home address then it’s a cause for concern.

For the self collection at collection point still require NRIC to activate the SIM card on the spot, so there’s a safety measure.

With so many MVNOs, this security step is moot nowadays. I've experienced various home delivery MVNOs that don't verify IC at doorstep, they just drop and go.

If that paranoid, just get a second number and use that exclusively for financial matters and don't expose it anywhere else.

 

[jinsatkilife]

is there any frequent callers using vividi? how's the lack of VOLTE affect the calls?

or is it indifferent?

 

[gapboy]

is there any frequent callers using vividi? how's the lack of VOLTE affect the calls?
or is it indifferent?

No difference.. Nice to have feature.. But no call issues no problem

 

[luei74]

@gapboy are you related to Vivifi? Or a representative from Vivifi?

 

[gapboy]

@gapboy
are you related to Vivifi? Or a representative from Vivifi?

Like u a normal user.. And I don't love or hate vivifi... . And I only have one line with them not multiples..

Ported from grid to gomo now vivifi..

 

[luei74]

Like u a normal user.. And I don't love or hate vivifi... . And I only have one line with them not multiples..

Ported from grid to gomo now vivifi..

I see. Just find that your reply quite similar to those representative LEEply sometimes.

Thanks for the clarification!

 

[gapboy]

I see. Just find that your reply quite similar to those representative LEEply sometimes.
Thanks for the clarification!

Most ppl here are quite standard.. No need long paragraphs

 

[luei74]

Most ppl here are quite standard.. No need long paragraphs

Agree

 

[vsvs24]

Everytime I see questions on volte I am amazed so many people multitask ?

 

[Arandalo]

Everytime I see questions on volte I am amazed so many people multitask ?

Sometimes when you call help desk or support have to hold on to the call for a long time, so it’ll be nice to surf on 4G to do other things on your phone while waiting.

 

[vsvs24]

Sometimes when you call help desk or support have to hold on to the call for a long time, so it’ll be nice to surf on 4G to do other things on your phone while waiting.

Good point.

Maybe I am privileged. I usually use my fixed line to call banks and hospitals that take very long to answer. Partly to make sure I don't exceed talktime. Partly because I need to access the calender on the phone and I don't like to toggle.