VIVIFI

[dodongdodong]

They just replied me:

Hi

We can assist you to change your plan to VIVIFI VIBE.

Change of mobile plan will be processed on the 7th, 15th, and 21st days of the month. If the date falls on a non-working day, it will be processed on the next working day.

Plan change will take around 3 to 5 business days to have the display updated.

To switch your mobile plans, please assist to provide the following
1. Email address registered for the mobile number
2. Last 4 digits of the NRIC/ID of the registered name
3. Mobile number
4. Current existing plan
5. Convert to which plan

The VIBE plan is $10/mth for 100GB, 300min, 100GB. It comes with Free 1GB monthly recurring roaming data to Malaysia, Indonesia, Thailand, and South Korea for 12 calendar months.

We hope for your understanding that additional perks are for new signup / port in customers only

Thank you and stay safe.
VIVIFI

Thanks, but I feel at peace when the coverage is stated when signing up.

 

[firesong]

Has anyone tested the speed on Vivifi Vibe? I got a speed of around 8 to 15 Mbps, but I suspect it may just be my phone lagging. On another better phone that is on Zym I got 50 Mbps.

Thanks for confirming. Looks like it's QCI managed like Heya.

Deprioritisation is not the same as Throttling. I was curious when Vivifi openly said they do not throttle, and came across this article.
https://www.whistleout.com/CellPhon...rence-between-throttling-and-deprioritization

 

[chaiscool]

Has anyone tested the speed on Vivifi Vibe? I got a speed of around 8 to 15 Mbps, but I suspect it may just be my phone lagging. On another better phone that is on Zym I got 50 Mbps.

Depend on usage, speed might not be as important as ping.

Zym for gaming outside is quite bad, the ping is inconsistent and will constantly jump from good to bad. I don’t remember having such issue previously on vivifi.

 

[vsvs24]

Thanks for confirming. Looks like it's QCI managed like Heya.

Deprioritisation is not the same as Throttling. I was curious when Vivifi openly said they do not throttle, and came across this article.
https://www.whistleout.com/CellPhon...rence-between-throttling-and-deprioritization

Be it throttle or deprioritisation it will apply across all Vivifi plans right ?

 

[crystalnox]

Be it throttle or deprioritisation it will apply across all Vivifi plans right ?

We really won’t know unless someone volunteers to break into Vivifi’s head office and steal the contract agreements between Vivifi and Singtel.

 

[lycanboy]

How to trigger a change of plan?
Please send an email to help@vivifi.me if you would like to upgrade or downgrade your mobile plan.

Change of mobile plan will be processed on the 7th, 15th and 21st day of the month. If the date falls on a non-working day, it will be processed on the next working day. Please note that after the plan change request has been processed, your new plan entitlements/ subscription fee will be prorated for that month.

Plan change will take around 3 to 5 business days to have the display updated.

Note: Only one plan change request allowed per month for each mobile number.



To switch your mobile plans, please email help@vivifi.me and provide the following information :
1. Email address registered for the mobile number
2. Last 4 digit of the NRIC/ID of the registered name
3. Mobile number
4. Current existing plan
5. Convert to which plan

I don't think got charges to downgrade. But to qns your qns, i believe can downgrade and still add on booster. But best to confirm. They reply quite fast for fb msg

Thanks for this.

I straight away email them with the details, asked them to process right away and they did.

 

[vsvs24]

According to CSO, can get free 1gb roaming. But the free 5g and $10 rebate don't have. But the CSO say maybe 5g have

Thanks for your sharing. I got my niece to email Vivifi on Fri (Vesak day). Today she received their reply.

Just the free 1GB roaming. But we already happy that they allowed the change from 9GB plan to vibe

 

[gapboy]

Thanks for your sharing. I got my niece to email Vivifi on Fri (Vesak day). Today she received their reply.
Just the free 1GB. But happy that they allowed the change from 9GB plan to vibe

https://s9e.github.io/iframe/2/imgur.min.html#a/wIyDnwx

Vivifi customer service usually nice.. They even extend my plus plan fee 30gb to 12 mth since I signed a few days earlier before the new promo..


S23 ultra red.

 

[lycanboy]

Thanks for your sharing. I got my niece to email Vivifi on Fri (Vesak day). Today she received their reply.

Just the free 1GB roaming. But we already happy that they allowed the change from 9GB plan to vibe

Same reply. I don't need 5g because it drains battery. As for $10, I am currently playing $16 a month. I rather pay $10.

 

[kelvinti]

So, based on the T&C for vibe.

The free 5G trial and the 3rd month $10 rebate will only be given and starts from the next 2nd bill cycle.

Am I right?

 

[AvatarViper]

vivifi scared too many ppl port over to zym (i am one of them ) but zym still better deal as they gives 2 gb roaming.

but after 12mths when my zym roaming is finished, i will port back to vivifi for their free roaming

 

[kelvinti]

For me. The Malaysia roaming data is not so important as I have onexox prepaid card to use. Plenty of data with that onexox bundle.

 

[gapboy]

For me. The Malaysia roaming data is not so important as I have onexox prepaid card to use. Plenty of data with that onexox bundle.

U have everything


S23 ultra red.

 

[vsvs24]

For me. The Malaysia roaming data is not so important as I have onexox prepaid card to use. Plenty of data with that onexox bundle.

It is useful. My niece had to pay $5 for 1GB when she went to Malaysia for day trip.

I think this 1GB roaming seems more to compete with Simba

 

[vblues]

Anyone knows what happens when this 1GB roaming data is exceeded? Data will completely cut off or they will charge roaming data at a different rate?

 

[gapboy]

Anyone knows what happens when this 1GB roaming data is exceeded? Data will completely cut off or they will charge roaming data at a different rate?

No more data to Roam .. No data.. Buy more to use..


S23 ultra red.

 

[vblues]

No more data to Roam .. No data.. Buy more to use..


S23 ultra red.

That's good. Many many many years ago when I was in Shanghai and I was with Singtel, I didn't know my data roaming was on and I switch off when I realized it. When I got my next bill I had used 50mb of data and my bill was $300+.

 

[gapboy]

That's good. Many many many years ago when I was in Shanghai and I was with Singtel, I didn't know my data roaming was on and I switch off when I realized it. When I got my next bill I had used 50mb of data and my bill was $300+.

That is different.. Pay as you roam I guess


S23 ultra red.

 

[xsoldix]

Same reply. I don't need 5g because it drains battery. As for $10, I am currently playing $16 a month. I rather pay $10.

same, i got the reply.

additionally, i ask if there will be any charges.
they say they are waiving the fees for change of plans.

i'm currently on the $11 plan.
so happy!

 

[chromeIT]

Iphone 13 VIvifi is really slow in some area to the point cannot load, meanwhile my friend GOMO 5g just sped through and loaded the content. Thoughts? Mind you im not comparing the speed of loading but rather is it loading or not