VIVIFI

[OnePunch!!]

vivifj sms otp still will lag when asking for bank otp ?

 

[hereiam7788]

I changed my plan from Vibe to Roam Value 4G using the online form.

ic. how long does it change after submitting the online form?

 

[vblues]

ic. how long does it change after submitting the online form?

A few days. On their website it states that "Request will be processed within 5 working days of successful form submission.".

 

[livingforwhat?]

ic. how long does it change after submitting the online form?

quite fast, that time i submit on 1dec and 3 dec received email [We have completed your of plan.
Your plan is now on Roam Value 4G (underSGD8)]

 

[hereiam7788]

quite fast, that time i submit on 1dec and 3 dec received email [We have completed your of plan.
Your plan is now on Roam Value 4G (underSGD8)]

yeah. thanks. i received mine today also, submitted on monday (16 dec 2024). sgd7.70 pricing is insane... this is even cheaper than 2001 when signed up singtel mobile at around sgd28...

 

[grynove]

is the new vibe plan different with old vibe plan?
my current vibe getting 1G roam indo + thai and 2G MY.

i just checked current vibe plan is 3G roam for indo, thai, jp, korea + 2G my

 

[grynove]

requested last night. today completed

to answer my own questions. yes apparently it’s different vibe plan. but they allow u to change

 

[zBlackcurrentz]

Having no Caller ID for incoming calls since 29 November. Emailed Vivifi for help into this problem. As for today 7 December, no reply from Vivifi. Service seems to be on the decline.

I am having the same issue as you. No caller ID for almost 1 week. When port in from gomo also have problem. Leaving me no network and no line to use. Took half days to rectify the porting issue with Singtel. I just send them an email.

Your issue resolved as of 25 Dec?

 

[bigrooster]

Just received my bill for Dec. There is an additional charge for Global SMS sent to a 2nd World country, which I did not make. Have written to them, but it seems they need 7 days to respond. Hence they will deduct my money first it seems.

Anyone encountered this recently?

 

[Tedicious]

Just received my bill for Dec. There is an additional charge for Global SMS sent to a 2nd World country, which I did not make. Have written to them, but it seems they need 7 days to respond. Hence they will deduct my money first it seems.

Anyone encountered this recently?

On iOS? If so usually phone will auto send out the message for global SMS. This is normal. Usually they will wave

 

[bigrooster]

On iOS? If so usually phone will auto send out the message for global SMS. This is normal. Usually they will wave

Yes on iOS. But I did not have Apple device service activation requests during this period.

 

[sbl2560]

I am having the same issue as you. No caller ID for almost 1 week. When port in from gomo also have problem. Leaving me no network and no line to use. Took half days to rectify the porting issue with Singtel. I just send them an email.

Your issue resolved as of 25 Dec?

My issue of no Caller ID, was finally resolved after 2 weeks. I did request for a change of SIM card, since CS wasn't able to resolve. Taken the replacement SIM card, but problem persisted.

Finally, CS emailed to reboot phone and Caller ID was back to normal.

I did asked, what was the cause? Reply was, reset was being carried out in the system.

IMHO, it should be done without the need to replace the SIM card.

 

[Adam80]

Anyone encounter bad reception island wide yesterday and today?

amk
bugis/SLS
Changi airport

 

[zBlackcurrentz]

My issue of no Caller ID, was finally resolved after 2 weeks. I did request for a change of SIM card, since CS wasn't able to resolve. Taken the replacement SIM card, but problem persisted.

Finally, CS emailed to reboot phone and Caller ID was back to normal.

I did asked, what was the cause? Reply was, reset was being carried out in the system.

IMHO, it should be done without the need to replace the SIM card.

Hi sbl2560,

Thanks for sharing your encounter. Glad that your issue is solved.

I am still waiting for their reply.

What reset does they mean? Mean whoever port over or sign up , once activated, need their staff to reset the system then things will go as normal? Strange. Thought should be automatically.

Should be no need replace SIM card. Hopefully they did not charge you for replacement of SIM card.

 

[sbl2560]

Hi sbl2560,

Thanks for sharing your encounter. Glad that your issue is solved.

I am still waiting for their reply.

What reset does they mean? Mean whoever port over or sign up , once activated, need their staff to reset the system then things will go as normal? Strange. Thought should be automatically.

Should be no need replace SIM card. Hopefully they did not charge you for replam Vivifily has this

Hi sbl2560,

Thanks for sharing your encounter. Glad that your issue is solved.

I am still waiting for their reply.

What reset does they mean? Mean whoever port over or sign up , once activated, need their staff to reset the system then things will go as normal? Strange. Thought should be automatically.

Should be no need replace SIM card. Hopefully they did not charge you for replacement of SIM card.

Vivifi said, Reset on Mobile Service was done and Caller ID was then available. I wondered this reset at done at Vivifi or Singtel end.
If it is just a reset at Vivifi side, then it shouldn't take so long to resolve.
The latest bill, didn't include a fee for the replacement SIM. Hopefully there isn't any at all.

 

[tuntun]

Vivifi said, Reset on Mobile Service was done and Caller ID was then available. I wondered this reset at done at Vivifi or Singtel end.
If it is just a reset at Vivifi side, then it shouldn't take so long to resolve.
The latest bill, didn't include a fee for the replacement SIM. Hopefully there isn't any at all.

reset is done at SingTel side. Mine got same issue with Zym. After they submitted to SingTel , took halfday to get back caller ID and 5G service etc. Previously was no caller ID and 5G svc etc. only 4G+ showing....

 

[zBlackcurrentz]

Vivifi said, Reset on Mobile Service was done and Caller ID was then available. I wondered this reset at done at Vivifi or Singtel end.
If it is just a reset at Vivifi side, then it shouldn't take so long to resolve.
The latest bill, didn't include a fee for the replacement SIM. Hopefully there isn't any at all.

Okay. Thanks for the detail sharing. Not sure why only handful of us have such issue. Since the latest bill don't have, shouldn't be anymore.

 

[amazingone]

vivifi giving free 3GB data SIM for every new sign up currently

 

[hereiam7788]

vivifi giving free 3GB data SIM for every new sign up currently

totally useless, the bundled data cannot even finish... and only 3gb... for what? what a joke promotion...

 

[rest1ess]

totally useless, the bundled data cannot even finish... and only 3gb... for what? what a joke promotion...

Secondary device