Xiaomi User group 2014

[eddy2099sg]

26th March, release date for Redmi Note in S'pore ?

Thanks

Nope. the 1.7ghz model may make it sometime in May. The March is the china launch.

 

[MohdNazz]

Nope. the 1.7ghz model may make it sometime in May. The March is the china launch.

Roger that .
Thanks.

 

[jchoong]

Reminder: Redmi is on sale today online at noon!

 

[jchoong]

I picked up 2 units Redmi. the 5000 units were sold out in minutes!

 

[LobsterX]

did you make payment already?


did you encounter after making payment this time round, the website still reflects awaiting payment?

 

[Swayer]

did you make payment already?


did you encounter after making payment this time round, the website still reflects awaiting payment?

It's happening to me as well. Checked my paypal account showing transaction completed.

 

[jchoong]

Yes, same with my orders too. If the status doesn't change by 4pm, I will give Xiomi a call.

 

[Swayer]

Does anyone has same experience in the past?

 

[NY_Ang]

They need some time to verify it. It happen to me previously, it should changed within a few hours time.

 

[Swayer]

Just chat online with their online support. She said due to system delay, allow some time for the system to update. I guess, the system unable to cope with the speed that the orders were transacted. I think it was out of stock in about slightly more that 2 minutes.

 

[yapcc]

Just chat online with their online support. She said due to system delay, allow some time for the system to update. I guess, the system unable to cope with the speed that the orders were transacted. I think it was out of stock in about slightly more that 2 minutes.

This happened to me as well. My transaction was logged at 12.04pm. Managed to whip out my phone in time to do the purchase.

 

[Swayer]

Did anyone check your order status has been updated yet? I last check mine was still showing waiting for payment!!

 

[jchoong]

I called them just before 6pm and gave them the order numbers. They told me not to pay a 2nd time; the system will take some time to get updated.

 

[cscs3]

I think they do it manually !
Looks like it will delay the delivery.

 

[jchoong]

Xiaomi posted this on Facebook:

Update on #PayPal27Mar issue - Dear Mi Fans, we want to clarify some of the issues that our customers encountered during today’s (27 March) Redmi sale.

1. At 12.00 p.m. today, Redmi went on sale. We received multiple customer feedback that payment was made successfully through PayPal, yet the successful payment was not reflected on Xiaomi Singapore order status. The Pay option was still available after payment.
2. Today, PayPal’s payment gateway experienced technical difficulties and was not able to pass the right information to us to confirm payment, resulting in our website not being able to indicate the right status. This is a global PayPal payment issue, and affects more than Xiaomi’s e-commerce transactions.
3. Some customers have indicated that they have made multiple payments.

Here are some next steps of action that Xiaomi will follow up on:

1. All affected transactions orders are being looked into by Xiaomi and PayPal.
2. Please do not make additional payment through Xiaomi Singapore under your Orders.
3. If you believe you have been charged multiple times, please PM us and provide your order reference number, and the email confirmation receipt from PayPal (with #PayPal27Mar).
4. Our customer service hotline, emails, and Facebook communication channels are experiencing heavy loads currently, hence response might be delayed. If you have already messaged us (through comments, wall post, PM), please allow some time for us to address your concerns.

We thank you for your understanding, and will provide another update on the payment status soon.

 

[Swayer]

Thank you for the update. Cheers!

 

[cscs3]

Looks like they are not ready in taking 5000 orders in 4 min.

 

[BlitzStryker]

Looks like they are not ready in taking 5000 orders in 4 min.

Is Paypal problem. There is a official notice by Paypal mentioning abt this error. Affected not only Xiaomi but also other merchants using Paypal too.

 

[pv2008]

Any one knows if the Rom of the export version redmi is the same as the Singapore version? Just got my redmi, which is stated as an export model. Had to install Google Play store separately.

Not the same. Some people mentioned there are fakes among the so-called "export" models too.

 

[yapcc]

Not the same. Some people mentioned there are fakes among the so-called "export" models too.

Thanks for the information. I queried my seller and was advised to bring it back to the shop for a check. I suspect they reflashed the ROM as I was unable to do any update for the ROM at all, even using the official ROM updater app. I was returned by "partition does not match..." error upon updating.

Anyway, I have managed to purchase the SG version of the Redmi yesterday, but still waiting for them to resolve the payment issue.