Zero1 Mobile discussion thread

PeasantBeing

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usually they will charge more with the pro-rate the month before depends on the sim activated date, so long they have charge you already for the bill and paid you can proceed to port out. Billing always start from 1st of the month.

for example if you get your sim august 10th (they will charge you 10th till month end + september full bill).

Remember to email them the port out date and telco you have move to ask them to terminate any further billings.
No leh.
When I signed up 2 days ago, they straightaway charged my credit card for 1st month ($9.90) + $10.70 delivery fee even though I am getting sim card 3 business days later.

Sent from Xiaomi REDMI NOTE 5 on Rocket Uno using GAGT
 

letsgososhi

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usually they will charge more with the pro-rate the month before depends on the sim activated date, so long they have charge you already for the bill and paid you can proceed to port out. Billing always start from 1st of the month.

for example if you get your sim august 10th (they will charge you 10th till month end + september full bill).

Remember to email them the port out date and telco you have move to ask them to terminate any further billings.

Bookmark 4 info
 

gapboy

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No leh.
When I signed up 2 days ago, they straightaway charged my credit card for 1st month ($9.90) + $10.70 delivery fee even though I am getting sim card 3 business days later.

Sent from Xiaomi REDMI NOTE 5 on Rocket Uno using GAGT

they may have change the system and reduce your $9.90 bill following month. I got mine pro-rated when i was on $19 plan.
 

doratown

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No leh.
When I signed up 2 days ago, they straightaway charged my credit card for 1st month ($9.90) + $10.70 delivery fee even though I am getting sim card 3 business days later.

Sent from Xiaomi REDMI NOTE 5 on Rocket Uno using GAGT

They changed their billing system I think.

For my case(old system) billing date is 1st of the month

On sign up pay full month amount, billing start on the day of receive SIM card

On the next end of month, bills came in, pro-rated for $20+ instead of 29.99

Sign up on 9 July
SIM card receive 12july
First bill came in end of August $20+ for the period of 12 August to end of August
 

PeasantBeing

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I got 4G+ on my redmi note 5 :)

My application process for a new line was very smooth. Got my sim card on 3rd business day after signing up (as promised by zero1) and line was activated by noon on 4th business day.

Sent from Xiaomi REDMI NOTE 5 on Rocket Uno using GAGT
 

mynameised

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They send bill thru email?
I haven't receive my bill since I sign up in sep..

Should I remain free or ask them about it? Lol
 

tc4237

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Even if never receive, they would have charged your card. That bill is just invoice/receipt. Charge will only happen on 1st.
 

Chae Yeon

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Means I have to fulfill one month then can port out anytime without informing them right?

usually they will charge more with the pro-rate the month before depends on the sim activated date, so long they have charge you already for the bill and paid you can proceed to port out. Billing always start from 1st of the month.

for example if you get your sim august 10th (they will charge you 10th till month end + september full bill).

Remember to email them the port out date and telco you have move to ask them to terminate any further billings.
 

botoguy

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I email to terminate 1 week plus back. Till now, no reply sia. How? :(

Sent from Xiaomi REDMI NOTE 4 using GAGT
 

mynameised

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Even if never receive, they would have charged your card. That bill is just invoice/receipt. Charge will only happen on 1st.

I only paid when I registered on mid sep.. till now 6 weeks. Maybe on 1st Nov they will charge me 1 month of Nov bill + pro rate the 2 weeks I owe them?

If that's the case I have been using throttled speed for 6 weeks.. not fair for consumers right.
 

doratown

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Means I have to fulfill one month then can port out anytime without informing them right?

you can port out anytime without informing them even during first month, but they not gonna refund you the unused portion during first month since you have paid in advance.
 

sellun

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I email to terminate 1 week plus back. Till now, no reply sia. How? :(

Sent from Xiaomi REDMI NOTE 4 using GAGT
Check your junk. Their reply to me always goes into junk mail.

Sent from Xiaomi MI MAX 2 using GAGT
 

meekiatah

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Just received their final bill. End of my relationship with 01.

Sent from Xiaomi MI MAX 3 using GAGT
 
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