Zero1 Mobile discussion thread

[hlfonn]

YouTube all days long ..everyday use bout 1.5GB data ..

Sent from Xiaomi MI PAD 4 using GAGT

You have to tell others that your is $19 plan limited edition else people think $29.90/$13.90 horrible 0.5mbps plan.

For me I want to use Zero1 to watch videos too...Sadly can't watch with 0.5mbps.
I still have my M1 old mobile broadband plan and others Starhub, Circles Life $0 and Myrepublic Uno mobile plans.

 

[tc4237]

It's the 2nd line to use for unlimited Data when I want to update apps or Spotify on the go or scroll Instagram, a lot. And occasional YouTube videos when I'm bored.

Games don't usually consume much data one. The additional call mins and sms is a welcome supplement to the occasional exceedance of outgoing call on the main line.

 

[greentea2005]

I Guess all who sign up the $9.90 promotion when they check the bill will have the $10 connection fee. I Guess is not that cheap

Got a $10 connection fee too.

Bill error?

 

[The_Red_X]

I Guess all who sign up the $9.90 promotion when they check the bill will have the $10 connection fee. I Guess is not that cheap

Is that a one time fee? man, this can be considered a hidden charge ya?

 

[hlfonn]

See what Zero1 email me

Both $19 plan (for the launch promo) and $29.90 plan are 3GB plans on same managed speed policy. However, 1GB plan is on different managed speed policy.

Are they sure?

Then why got people says $29.90 only 0.4mbps

 

[twosix]

Is that a one time fee? man, this can be considered a hidden charge ya?

It is promptly stated when you sign up for the $9.90 plan. Please go and check again. why people click and accept something they are not aware of?

 

[twosix]

See what Zero1 email me

Both $19 plan (for the launch promo) and $29.90 plan are 3GB plans on same managed speed policy. However, 1GB plan is on different managed speed policy.

Are they sure?

Then why got people says $29.90 only 0.4mbps

well, what is expected and what actually is happening are 2 different things, ok?

 

[orlengtao]

See what Zero1 email me

Both $19 plan (for the launch promo) and $29.90 plan are 3GB plans on same managed speed policy. However, 1GB plan is on different managed speed policy.

Are they sure?

Then why got people says $29.90 only 0.4mbps

Already say is managed speed. It won't be 1mbps all the time. So many factors affect the speed, why keep reiterate?

 

[Lex1989]

well, what is expected and what actually is happening are 2 different things, ok?

Already say is managed speed. It won't be 1mbps all the time. So many factors affect the speed, why keep reiterate?

Who do you vote for?

 

[greentea2005]

Did not read that time. So it’s $23.90 for 1GB (without promotion)

It is promptly stated when you sign up for the $9.90 plan. Please go and check again. why people click and accept something they are not aware of?

 

[weimin79]

Most probably they mix up internally else why my $19 plan still run at 1MB most of the time. Dare not change my sim card to the so call new system. Lol

See what Zero1 email me

Both $19 plan (for the launch promo) and $29.90 plan are 3GB plans on same managed speed policy. However, 1GB plan is on different managed speed policy.

Are they sure?

Then why got people says $29.90 only 0.4mbps

 

[darksiedluv]

Anybody got PUK SIM locked ?

 

[Shutterbox]

Did not read that time. So it’s $23.90 for 1GB (without promotion)

So for those who signed 9.90/13.90 plan, they r in actual paying 19.90 and 23.90 per month?

I read the TnC. Didn't find a clause thats says need to pay monthly connection fee of $10 above the subscription fee

 

[Food_Lover]

Zero1's customer never kena compensate with free unlimited data for 1 day today ah?

 

[weimin79]

The $10 is only per for 1 times nia. Why say like paying every month. Make ppl so confused.

So for those who signed 9.90/13.90 plan, they r in actual paying 19.90 and 23.90 per month?

I read the TnC. Didn't find a clause thats says need to pay monthly connection fee of $10 above the subscription fee

 

[greentea2005]

That is the invoice I’m getting. Additional $10 for connection

So for those who signed 9.90/13.90 plan, they r in actual paying 19.90 and 23.90 per month?

I read the TnC. Didn't find a clause thats says need to pay monthly connection fee of $10 above the subscription fee

 

[weimin79]

Ya already state connection right. Unless you disconnect and connected again else they won't charge you again.

That is the invoice I’m getting. Additional $10 for connection

 

[hlfonn]

Already say is managed speed. It won't be 1mbps all the time. So many factors affect the speed, why keep reiterate?

You dunno meh?

If under same plan same policy, so why managed speed $19 plan can receive 1mbps, $29.90 only 0.4mbps.

Even if it's as what you said factors affecting the speed, it also can't be such a huge difference mah.

Either their new system change or something is wrong.

What's wrong with me pointing out something isn't right leh.

 

[letsgososhi]

Zero1's customer never kena compensate with free unlimited data for 1 day today ah?

Um.. they will tell you we're unlimited to begin with

 

[guyz92]

Zero1 planned service outage on 13 Nov 2018 from 1am to 2am.

Dear Zero1 Customer,

As part of our continual effort to provide quality service to our valuable customers, there will be a planned outage due to system maintenance as follows:

Date : 13 November 2018 (Tuesday)

Time : 01:00hrs – 02:00hrs (GMT+8:00)

Impact : Mobile service will not be available during the window period.

Action : Customer may need to restart phone if service doesn’t resume after maintenance window

If you have any queries, please email to yes@zero1.sg

We apologize for the inconvenience caused.

Best Wishes,

Customer Care Department

Zero1 Pte Ltd