Zero1 Mobile discussion thread

[roytanlk]

Mine is port from M1. Tried both the SIM authentication method and app method; both cannot work. If anyone know the solution, I would be grateful if you could share. Thanks.

Can't seem to work. Is your number port over from SingTel?

 

[sonic]

Finally my wife ST line was port over to Zero1 today around 5pm..
Anyway no sms at all! The ST sim card just dead & just switch to Zero1
and Caller ID show the previous ST number..

 

[ksksksks]

I have already signed up for the plan ($19) - using my particulars
Now, my existing postpaid number is under my dad's name.
Am I still able to port in?

 

[idunnomyname]

I have already signed up for the plan ($19) - using my particulars
Now, my existing postpaid number is under my dad's name.
Am I still able to port in?

Email them the authorisation letter

 

[dredd]

Mine is port from M1. Tried both the SIM authentication method and app method; both cannot work. If anyone know the solution, I would be grateful if you could share. Thanks.

i installed the wireless@sg app
launch the app and made sure that wireless@sgx is within range
registered my nric and mobile number under singtel
received the otp on the phone
saved it and it worked.

 

[gapboy]

Mine is port from M1. Tried both the SIM authentication method and app method; both cannot work. If anyone know the solution, I would be grateful if you could share. Thanks.

Post 3001

 

[Dividends101]

Have activated the zero1 sim card. But it is showing "singtel" instead of zero1 as the telco beside my signal bar on my iPhone. Anyone else experiencing this?
I understand that zero1 leases infrastructure from singtel, but isn't it weird that zero1 is not shown as the telco on our phones?

 

[rav3nrav3s]

Have activated the zero1 sim card. But it is showing "singtel" instead of zero1 as the telco beside my signal bar on my iPhone. Anyone else experiencing this?
I understand that zero1 leases infrastructure from singtel, but isn't it weird that zero1 is not shown as the telco on our phones?

did you do number porting? if no, try reinserting sim card and reboot phone.

 

[kottty]

Have activated the zero1 sim card. But it is showing "singtel" instead of zero1 as the telco beside my signal bar on my iPhone. Anyone else experiencing this?
I understand that zero1 leases infrastructure from singtel, but isn't it weird that zero1 is not shown as the telco on our phones?

yes alot of us showing Singtel too ..is known issue ..they are fixing it ..

Sent from Xiaomi MI MAX 2 using GAGT

 

[roytanlk]

Thanks. I tried this. But can I confirm under step 2 as shown below, is it correct to delete the wireless@sgx SSID by clicking "Forget network", as there is no "delete" option? Thanks.


1. Remove wireless@sg program
2. go to your wireless setting > delete "wireless@sgx" if you have it.
3. At the hotspot turn on your wifi and detect the network "wireless@sgx" click connect (i know it wont connect)
4. select wireless@sgx SSID, select "modify network config".
5.Select EAP method to "SIM" and save.
6. Then my connection got connected....

Post 3001

 

[jeff79]

Have activated the zero1 sim card. But it is showing "singtel" instead of zero1 as the telco beside my signal bar on my iPhone. Anyone else experiencing this?
I understand that zero1 leases infrastructure from singtel, but isn't it weird that zero1 is not shown as the telco on our phones?

My xiaomi phone initially show singtel. It now shows zero1 after the ota beta rom update last friday. Anyway xiaomi phone can edit the sim card name.

 

[Elijahonli]

If i am not home, can my family members sign on my behalf?

 

[AlwaysHardAlwaysReady]

How's the connection ? Their 3g good? Planning to port from circle life to zero1 if there are good deals... I'm current using circle life with the 20gb add on.. total damage is 50 dollar plus..

I was planning to get the 40 dollar plus with 3 GB ot 4g and follow by unlimited data for 3g..

Need some input before I port ovet

 

[ksksksks]

28th March registered until today no SIM card.
Going 1 month liao

 

[treeskull]

How's the connection ? Their 3g good? Planning to port from circle life to zero1 if there are good deals... I'm current using circle life with the 20gb add on.. total damage is 50 dollar plus..

I was planning to get the 40 dollar plus with 3 GB ot 4g and follow by unlimited data for 3g..

Need some input before I port ovet

Aft 3gb

Can play mlbb no lag
Can stream twitch at around 360 to 480p

Sent from 你是我的小啊小苹果儿怎么爱你都不嫌多红红的小脸儿温暖我的心窝点亮我生命的火火火火火火 using GAGT

 

[GodLess]

I finished my 3GB within 3 days but the speed is still enough for youtube
$19 well spent really
The porting over was really long though heh. The wait was worthy

 

[jezzmatezz]

28th March registered until today no SIM card.
Going 1 month liao

I feel you.
I’ve registered on 20th March.
Till date , no news and no email replies.

 

[gapboy]

Thanks. I tried this. But can I confirm under step 2 as shown below, is it correct to delete the wireless@sgx SSID by clicking "Forget network", as there is no "delete" option? Thanks.


1. Remove wireless@sg program
2. go to your wireless setting > delete "wireless@sgx" if you have it.
3. At the hotspot turn on your wifi and detect the network "wireless@sgx" click connect (i know it wont connect)
4. select wireless@sgx SSID, select "modify network config".
5.Select EAP method to "SIM" and save.
6. Then my connection got connected....

forget and delete is the same thing

 

[smilingbuddha]

28th March registered until today no SIM card.
Going 1 month liao

I registered in 13 March 2018, no sim card till now.

I alr sent in feedbacks to CASE and Advertising Standards Authority of Singapore.

I urge you to make the same feedback. You can copy and paste the template I provide.

As my decision process to purchase the services relies partly on the representation Zero1 had made regarding the timeframe of the expected delivery, this does feels like they have misrepresented information in order to entice customers to sign up.

I question the ethicality of such practice and urge the ASAS to counsel Zero1 and advise them to remove or change the ‘estimated 3 working days’ representation. This selectively crafted wording allows the firm to unfairly claim that that they enjoy a no upper limit on the delivery period.

To accept payment (which zero1 did, I am happy to furnish my credit card statement), for the supply of goods or services that they know or ought to know that they will not be able to supply within the period specified, or within a reasonable period, constitutes to unfair practices under the Second Schedule, CPFTA 2009.

As a consumer, I am determined to exercise my right that I am entitled to, prescribed under the CPFTA. Hence, I would very much like to have CASE assist me with the case.

sign off,
name

 

[ParfumeGalore]

I registered in 13 March 2018, no sim card till now.

I alr sent in feedbacks to CASE and Advertising Standards Authority of Singapore.

I urge you to make the same feedback. You can copy and paste the template I provide.

I too registered on 17th March 2018.

I got the canned response on 9th April(8 days ago) "For all applications where the necessary documents are provided, the SIM cards are being delivered and all our customers can expect to receive their SIM card by end of this week. You will receive a confirmation email/SMS regarding your delivery one day before the delivery. If you need to reschedule, please follow the instructions in the email/SMS.""

Needless to say, Ive not received the SMS/email about the delivery as of today. Even that they cannot keep to their word.