Zero1 Mobile discussion thread

[limcc]

your zym stays on 4G when calling? Zym haven't implement volte yet, and my calls always drops to 3G when calling, how yours stay on 4G?

Yeah, my mistake, mistaken the tiny HSPA H icon as 4G. Both ZYM and Zero1 are still on 3G when voice calling.

 

[lifeislame]

my zero1 seem to have issue


Read HWZ Forum Rules!

 

[skazzz]

my zero1 seem to have issue


Read HWZ Forum Rules!

same issue on other singtel mvno thread

 

[caterham7]

 

[BavarianMotorWorks]

Hi all, I just signed up for zero1 plan (port in from Vivifi) and the line just got activated last night. I’ve swapped the SIM card to zero1 and have 4G access but in the app it still shows up as “no mobile line registered” and I don’t have 5G access even though it says free 5G access for first 3 months. Anyone knows what’s going on?

 

[Nakedtoes]

Zero1 or zym... Who customer service is better?

 

[Kiwi8]

Those of u who opted to port in to Zero1 and had encountered problems before, how long does Zero1 allow before they start to impose extra charges for the failed port in?

Currently this knn Giga has a big maintenance problem and is stalling my Giga number from port in to Zero1.

 

[spinning_quirK]

Zero1 or zym... Who customer service is better?

I've had good experience with Zym, fast response from the call engineer.

 

[Skypower]

Those of u who opted to port in to Zero1 and had encountered problems before, how long does Zero1 allow before they start to impose extra charges for the failed port in?

Currently this knn Giga has a big maintenance problem and is stalling my Giga number from port in to Zero1.

Same for me too, I am trying to port in 2 giga no. to zero1 recently, both failed. Zero1 informed me below:

"Please be informed that the port-ins have failed due to the reason "Service number not match with cust ID" as provided by the donor telco, Giga."

I send giga web form (no reply) and whatsapp (cust. svc tell me will check with their backend, would reply me via email)

 

[Kiwi8]

Same for me too, I am trying to port in 2 giga no. to zero1 recently, both failed. Zero1 informed me below:

"Please be informed that the port-ins have failed due to the reason "Service number not match with cust ID" as provided by the donor telco, Giga."

I send giga web form (no reply) and whatsapp (cust. svc tell me will check with their backend, would reply me via email)

The reason in Zero1's email is "Service number not active". Looks like giga's database is super screwed up.

 

[swathe]

Seems like Zero1 every month got outage. Got meet IMDA requirement?

 

[skazzz]

Seems like Zero1 every month got outage. Got meet IMDA requirement?

imda also tai ji master
singtel also outage every month? worse than dbs issue
then not just singtel affected, mvno user also sabotage

 

[xsoldix]

Anyone 5G trial still on after 3mths like mine?

 

[wirelesslink]

Anyone 5G trial still on after 3mths like mine?

zero1 also same as zym ah?

 

[gapboy]

zero1 also same as zym ah?

faster report !

 

[xsoldix]

zero1 also same as zym ah?

i dont know man, 5G becomes 4G.
then one day my battery flat, charge up and switched ON,
5G back.. yay.

 

[wirelesslink]

i dont know man, 5G becomes 4G.
then one day my battery flat, charge up and switched ON,
5G back.. yay.

does your zero1 throttle 5g up till 250mbps also? wondering if it’s the same as zym

 

[xsoldix]

does your zero1 throttle 5g up till 250mbps also? wondering if it’s the same as zym

yeah, from experience of speedtest, zero1 is about 200-250mbps on 5G.

 

[wirelesslink]

yeah, from experience of speedtest, zero1 is about 200-250mbps on 5G.

fyi, if you need that boost of speed you can airplane mode on and off and the speed will be unthrottled for awhile can hit 1300+mbps

 

[xsoldix]

fyi, if you need that boost of speed you can airplane mode on and off and the speed will be unthrottled for awhile can hit 1300+mbps

no need lah.
it's enough and at least the network not behaving like the true airplane mode network... content with this...