Zero1 Mobile discussion thread

[CoffeeDrinker8899]

Need advice, I am trying to port-in my current number into Zero1. Under one section its says "What's your contract status now?" with 02 choices(expired/not expired). My current plan is a no-contract plan, so I guess I am suppose to choose "expired"?

Choosing "not expired" I would need to enter a date for plan expiry which does not make sense.

 

[Kiwi8]

Need advice, I am trying to port-in my current number into Zero1. Under one section its says "What's your contract status now?" with 02 choices(expired/not expired). My current plan is a no-contract plan, so I guess I am suppose to choose "expired"?

Choosing "not expired" I would need to enter a date for plan expiry which does not make sense.

Yes, just choose the 'expired' option, it is not very difficult to do.

 

[CoffeeDrinker8899]

Yes, just choose the 'expired' option, it is not very difficult to do.

Ok thanks, I guess thats the correct answer, but just wanted to be sure.

 

[CoffeeDrinker8899]

Before the promo still 600GB
After the promo, become 100GB
No Reasons given, Zero1 just reduce it.

Is it because it is a free item, they are not bound by contract to honor it? Seems odd they can state one thing in a contract and subsequently reduce it.

 

[uncle_josh]

Is it because it is a free item, they are not bound by contract to honor it? Seems odd they can state one thing in a contract and subsequently reduce it.

I wrote an email to them, this is what the say :
As part of this upgrade, the roaming package has been adjusted in accordance with the new plan structure.

 

[heckz2000]

I have 1 line with zero1, and just signup for a new line, but when I try to signup for a 3rd line, it cannot go through. I try using different computer and handphone, still the same. Anyone face this problems.
I thought 1 user can signup multiple lines.

 

[Kiwi8]

I have 1 line with zero1, and just signup for a new line, but when I try to signup for a 3rd line, it cannot go through. I try using different computer and handphone, still the same. Anyone face this problems.
I thought 1 user can signup multiple lines.

Each telco limit different.

Maybe zero1 limit is 2 per person.

 

[heckz2000]

I try create new account and try to signup new line, still cannot.

 

[CoffeeDrinker8899]

I wrote an email to them, this is what the say :
As part of this upgrade, the roaming package has been adjusted in accordance with the new plan structure.

Oh, I am sorry, is my bad and being slow. I am so used to unchanging telco plan I forgot it's no contract, in theory they can change the plan structure every month.

 

[davi502]

I have 1 line with zero1, and just signup for a new line, but when I try to signup for a 3rd line, it cannot go through. I try using different computer and handphone, still the same. Anyone face this problems.
I thought 1 user can signup multiple lines.

What's the error message you saw?
I have 3 lines under Zero1 for quite a while now. So the 3rd line should be possible unless their policy was recently changed.

 

[heckz2000]

What's the error message you saw?
I have 3 lines under Zero1 for quite a while now. So the 3rd line should be possible unless their policy was recently changed.

There is no error, just that I try to click the '"Let's go button and it stuck there.

 

[Kitaro9202]

Anyone billing kena diff price

All along my bill was 20 buck monthly

Suddenly June show 23.11buck

 

[gapboy]

Anyone billing kena diff price

All along my bill was 20 buck monthly

Suddenly June show 23.11buck

Check your bill breakdown .. we wont know or talk to CSO

 

[Kiwi8]

Anyone billing kena diff price

All along my bill was 20 buck monthly

Suddenly June show 23.11buck

U will have to check your bill. U can do it in the Zero1 app.

 

[Lynxlok94]

Anyone on Zero1 using iMessage? There are fb comments saying getting charges for imessage activation

 

[uncle_josh]

yes, because activation involves sending an international SMS to Apple server, hence the charge.

 

[Lynxlok94]

yes, because activation involves sending an international SMS to Apple server, hence the charge.

Is that isolated to Zero1? I have previously used SIMBA, eight, ZYM, and none of them charged me for iMessage activation.

 

[uncle_josh]

Is that isolated to Zero1? I have previously used SIMBA, eight, ZYM, and none of them charged me for iMessage activation.

should be quite a common charge by telco

 

[tuntun]

Is that isolated to Zero1? I have previously used SIMBA, eight, ZYM, and none of them charged me for iMessage activation.

I am using Zym and charged me whenever I removed my sim and put back 5 mins later.

 

[AMD_Duron]

Is that isolated to Zero1? I have previously used SIMBA, eight, ZYM, and none of them charged me for iMessage activation.

Every telco charges it, some will list it on their FaQ