ZTE Axon 7

Nigelnkj

Nigelnkj

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Might want to demand a refund, it's pissing me off

Sent from ZTE A2017G using GAGT
 
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Anything_Whatever

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Nigelnkj said:
OK, for those who Westbrook the service center to check their software version, is it a male with specs serving you? For both times I went it's the same person, and he helped me do a replacement saying its the first time he saw a axon 7 with 16GB. He also helped me update my software to B07(my mother kiasu say wan) but I think it'd the software that's causing me the problem, everything is working fine, except for some times when it's unresponsive. Also, I can't seen to open yahoo mail app. Anyone with axon 7 can help me test if theirs can open?

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Click to expand...

Nigelnkj said:
Might want to demand a refund, it's pissing me off

Sent from ZTE A2017G using GAGT
Click to expand...

I thought you already got a replacement... you mean your replacement is also 16gb :s11:

Why your mother want to update to B07 when the current version is B03?
 
Nigelnkj

Nigelnkj

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jkohlc2 said:
Mai tu liao

Invoke lemon law

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Click to expand...

Yesterday go their service center they help me downgrade to B02, but still got problems. The 16GB issue is the format after the software update/downgrade, the person who helped me said, I have to do a factory reset to get it back to 64GB.
As for the speed of the phone, it's still the same, lagging and sometimes freezes when opening app. Can't open apps like yahoo mail, brave frontier, camera and some other installed apps
Today I try call they by answer. Do if was go or not
 
Nigelnkj

Nigelnkj

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Nigelnkj said:
Yesterday go their service center they help me downgrade to B02, but still got problems. The 16GB issue is the format after the software update/downgrade, the person who helped me said, I have to do a factory reset to get it back to 64GB.
As for the speed of the phone, it's still the same, lagging and sometimes freezes when opening app. Can't open apps like yahoo mail, brave frontier, camera and some other installed apps
Today I try call they by answer. Do if was go or not
Click to expand...
Last sentence, Today try call them but no answer. Dk was go or not
 
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keltai

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am using B07 installed from svc ctr, so far s good for past 3 weeks... had to do a hard reset to get back 64gb after sw upgrad...
 
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saj282

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keltai said:
am using B07 installed from svc ctr, so far s good for past 3 weeks... had to do a hard reset to get back 64gb after sw upgrad...
Click to expand...

Hi Keltai, when I visited the Service Centre (Lor Chuan) on 22 Nov, the guy manning the Customer Service desk insisted they never released any firmware. Can you share some details of the person (look or name if possible) that you worked with 3 weeks ago?

I plan to visit and ask him again. Thanks.
 
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saj282

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Not sure if anyone noticed or have experienced. All previous postings on ZTE SG FB site about firmware upgrade for Axon 7 A2017G have been quietly removed.

This is unbecoming of a reputable brand..
 
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saj282

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Seems like B05 for A2017G has been released on 1 Dec 2016.

Where to get it?
1) Go to http://www.ztedevice.com/support
2) Input the fields, Country/Region: "Singapore"; Category: "Smartphone"; Product: "Axon 7(Open market)"
3) Click on the download icon under 'SD Card Upgrade'

I assume info found under "Instruction" is the change log:

1. Optimized the voicemail.
2. Fixed the issues with built-in apps crashing and anr, and improved the stability.
3. Revised the prompts for emergency calling.
4. Supported additionl prepaid SIM cards.
5. Optimized the background apps clearing policy.
6. Added built-in apps to the power manager user defined list.
7. Optimized the system stability.
8、Optimized some prompts


Try at your own risk.. good luck!!!
 
Nigelnkj

Nigelnkj

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saj282 said:
Seems like B05 for A2017G has been released on 1 Dec 2016.

Where to get it?
1) Go to http://www.ztedevice.com/support
2) Input the fields, Country/Region: "Singapore"; Category: "Smartphone"; Product: "Axon 7(Open market)"
3) Click on the download icon under 'SD Card Upgrade'

I assume info found under "Instruction" is the change log:

1. Optimized the voicemail.
2. Fixed the issues with built-in apps crashing and anr, and improved the stability.
3. Revised the prompts for emergency calling.
4. Supported additionl prepaid SIM cards.
5. Optimized the background apps clearing policy.
6. Added built-in apps to the power manager user defined list.
7. Optimized the system stability.
8、Optimized some prompts


Try at your own risk.. good luck!!!
Click to expand...
B05 released about a month ago
I noticed a overnight battery drain, here's the photo
r6cQpWfl.jpg


Sent from A Bottle Of Knee Gel using GAGT
 
Nigelnkj

Nigelnkj

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saj282 said:
Not sure if anyone noticed or have experienced. All previous postings on ZTE SG FB site about firmware upgrade for Axon 7 A2017G have been quietly removed.

This is unbecoming of a reputable brand..
Click to expand...
Didn't visit their site, but I do know they don't post anything new for quite some time.
Other countries like Malaysia and US pages are updated regularly

Sent from A Bottle Of Knee Gel using GAGT
 
Nigelnkj

Nigelnkj

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saj282 said:
Hi Keltai, when I visited the Service Centre (Lor Chuan) on 22 Nov, the guy manning the Customer Service desk insisted they never released any firmware. Can you share some details of the person (look or name if possible) that you worked with 3 weeks ago?

I plan to visit and ask him again. Thanks.
Click to expand...
Say that ur phone has heating issues he might tell you
Also, he says it as B20 not B07

Sent from A Bottle Of Knee Gel using GAGT
 
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saj282

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Nigelnkj said:
B05 released about a month ago
I noticed a overnight battery drain, here's the photo
Click to expand...

Thanks. Somehow the ZIP file downloaded is prefixed with "20161201xxxxxxxxx" and the website also cited 1 Dec 2016.

Anyway, I took the plunge and updated my phone's firmware to B05. Other than the poor language and slight confusion in the instructions provided, the upgrade process is very straight-forward and smooth.

Shortly after the update, the phone runs hot and lagged considerably. After a while, it behaves normally. I am on new firmware since noon and so far no issue encountered.

I do notice that the phone latches onto 4G (or even 4G+) network quite quickly now. It used to stay on 3G most of the time. I am on Singtel network.

I will check on the overnight power drain tomorrow morning.
 
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