ViewQwest Fiber Broadband Official Thread - Part 4

[Bright]

I just have a 5 min outage in yishun

 

[Bright]

think twice... think twice

I strongly encourage everyone who want to sign up with vq to think twice... I am a pioneer subscriber and is hating it now.... service standard down and frequent outage...

so what is consistent at vq now: poor service and frequent outage... think twice everyone.... think twice

 

[Bright]

Clearly if this a normalised modus operandi for vq then I would go to M1... pay less for the same ...

 

[shinrocco]

Is it down now? Sembawang area here

 

[rEe_TaN]

Not sure who to complain for such poor service from VQ .. really regretted signing up from them..

 

[HWZ1973]

Internet crawling now, anyone experiencing the same issue?

 

[snakey256]

wish me good luck. nextlink come and link up internet. modem will be deliver down later part. IDA never help me sia now stuck thumb. no choice but to continue their service.

 

[Eddi3kn0wZ]

Target Name: 4.53.28.5
IP: 4.53.28.5
Date/Time: 9/16/2016 8:03:23 PM - 9/16/2016 8:13:23 PM

Hop Sent PL% Min Max Avg Host Name / [IP]
1 30 0 0.21 0.42 0.36 router.asus.com [192.168.1.1]
2 30 0 1.06 1.66 1.29 132.147.102.65 [132.147.102.65]
3 30 0 1.22 4.95 1.55 Singapore1.vqbn.com [132.147.112.67]
4 30 0 1.21 6.42 1.75 ix-xe-5-1-3-0.thar1.SVQ-Singapore.as6453.net [120.29.214.141]
5 30 0 185.54 189.68 186.18 if-ae-11-2.tcore1.SVW-Singapore.as6453.net [180.87.98.38]
6 30 63 169.40 172.64 170.12 if-ae-2-2.tcore2.SVW-Singapore.as6453.net [180.87.12.2]
7 30 0 185.30 201.11 186.13 if-ae-7-2.tcore2.LVW-Los-Angeles.as6453.net [180.87.15.26]
8 30 0 335.98 388.47 359.22 ae6.edge1.losangeles6.level3.net [4.68.62.117]
9 30 0 335.36 386.65 368.01 4.53.28.5 [4.53.28.5]


This is not normal right?

 

[Trans-Am]

Target Name: 4.53.28.5
IP: 4.53.28.5
Date/Time: 9/16/2016 8:03:23 PM - 9/16/2016 8:13:23 PM

Spoiler

Hop Sent PL% Min Max Avg Host Name / [IP]
1 30 0 0.21 0.42 0.36 router.asus.com [192.168.1.1]
2 30 0 1.06 1.66 1.29 132.147.102.65 [132.147.102.65]
3 30 0 1.22 4.95 1.55 Singapore1.vqbn.com [132.147.112.67]
4 30 0 1.21 6.42 1.75 ix-xe-5-1-3-0.thar1.SVQ-Singapore.as6453.net [120.29.214.141]
5 30 0 185.54 189.68 186.18 if-ae-11-2.tcore1.SVW-Singapore.as6453.net [180.87.98.38]
6 30 63 169.40 172.64 170.12 if-ae-2-2.tcore2.SVW-Singapore.as6453.net [180.87.12.2]
7 30 0 185.30 201.11 186.13 if-ae-7-2.tcore2.LVW-Los-Angeles.as6453.net [180.87.15.26]
8 30 0 335.98 388.47 359.22 ae6.edge1.losangeles6.level3.net [4.68.62.117]
9 30 0 335.36 386.65 368.01 4.53.28.5 [4.53.28.5]

This is not normal right?

This is mine:

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| router.asus.com - 0 | 1762 | 1762 | 0 | 1 | 272 | 0 |
| VQ - 0 | 1763 | 1763 | 1 | 5 | 808 | 3 |
| VQ - 0 | 1762 | 1762 | 1 | 5 | 535 | 2 |
|ix-xe-5-1-3-0.thar1.SVQ-Singapore.as6453.net - 0 | 1762 | 1762 | 1 | 2 | 564 | 2 |
|if-ae-11-2.tcore1.SVW-Singapore.as6453.net - 2 | 1651 | 1622 | 169 | 171 | 1123 | 171 |
|if-ae-2-2.tcore2.SVW-Singapore.as6453.net - 6 | 1442 | 1360 | 0 | 174 | 231 | 176 |
|if-ae-7-2.tcore2.LVW-Los-Angeles.as6453.net - 0 | 1763 | 1763 | 169 | 170 | 758 | 171 |
| ae6.edge1.losangeles6.level3.net - 1 | 1747 | 1743 | 289 | 361 | 1408 | 347 |
| so-7-0-1.edge3.SanJose1.Level3.net - 1 | 1758 | 1757 | 299 | 370 | 1290 | 358 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider


Email them, ask them to help you change route?

 

[snakey256]

my starhub side

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| router.asus.com - 0 | 117 | 117 | 4 | 5 | 17 | 6 |
| 2.16.182.58.starhub.net.sg - 0 | 117 | 117 | 6 | 7 | 16 | 8 |
| an-ts-br05.starhub.net.sg - 0 | 117 | 117 | 6 | 7 | 16 | 7 |
| six2-uts-int04.starhub.net.sg - 0 | 117 | 117 | 6 | 13 | 109 | 40 |
| xe-7-0-0.edge1.LosAngeles6.Level3.net - 0 | 117 | 117 | 347 | 373 | 392 | 366 |
| so-7-0-1.edge3.SanJose1.Level3.net - 1 | 113 | 112 | 348 | 380 | 436 | 377 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

 

[-Grift-]

M1
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| RT-N56U - 0 | 51 | 51 | 0 | 0 | 6 | 0 |
| ***** - 0 | 51 | 51 | 2 | 5 | 18 | 3 |
| 254.246.65.202.unknown.m1.com.sg - 0 | 51 | 51 | 1 | 2 | 11 | 2 |
| 253.246.65.202.unknown.m1.com.sg - 0 | 51 | 51 | 2 | 3 | 23 | 3 |
| 50.246.65.202.unknown.m1.com.sg - 0 | 51 | 51 | 2 | 6 | 67 | 3 |
|ix-xe-2-1-2-602.tcore1.SVW-Singapore.as6453.net - 0 | 51 | 51 | 2 | 3 | 12 | 2 |
|if-ae-2-2.tcore2.SVW-Singapore.as6453.net - 3 | 48 | 47 | 174 | 175 | 182 | 174 |
|if-ae-7-2.tcore2.LVW-Los-Angeles.as6453.net - 0 | 51 | 51 | 173 | 174 | 179 | 176 |
| ae6.edge1.losangeles6.level3.net - 3 | 47 | 46 | 168 | 169 | 183 | 169 |
| so-7-0-1.edge3.SanJose1.Level3.net - 0 | 51 | 51 | 176 | 178 | 231 | 177 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

 

[Eddi3kn0wZ]

This is mine:

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| router.asus.com - 0 | 1762 | 1762 | 0 | 1 | 272 | 0 |
| VQ - 0 | 1763 | 1763 | 1 | 5 | 808 | 3 |
| VQ - 0 | 1762 | 1762 | 1 | 5 | 535 | 2 |
|ix-xe-5-1-3-0.thar1.SVQ-Singapore.as6453.net - 0 | 1762 | 1762 | 1 | 2 | 564 | 2 |
|if-ae-11-2.tcore1.SVW-Singapore.as6453.net - 2 | 1651 | 1622 | 169 | 171 | 1123 | 171 |
|if-ae-2-2.tcore2.SVW-Singapore.as6453.net - 6 | 1442 | 1360 | 0 | 174 | 231 | 176 |
|if-ae-7-2.tcore2.LVW-Los-Angeles.as6453.net - 0 | 1763 | 1763 | 169 | 170 | 758 | 171 |
| ae6.edge1.losangeles6.level3.net - 1 | 1747 | 1743 | 289 | 361 | 1408 | 347 |
| so-7-0-1.edge3.SanJose1.Level3.net - 1 | 1758 | 1757 | 299 | 370 | 1290 | 358 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider


Email them, ask them to help you change route?

yeah.. emailed last night.. now waiting for their reply.. i hope it fixes it

edit:

Target Name: 4.53.28.5
IP: 4.53.28.5
Date/Time: 9/16/2016 11:40:43 PM - 9/16/2016 11:50:43 PM

Hop Sent PL% Min Max Avg Host Name / [IP]
1 150 0 0.31 0.59 0.49 router.asus.com [192.168.1.1]
2 150 0 1.12 30.86 2.21 132.147.102.65 [132.147.102.65]
3 150 0 1.19 66.13 6.50 Singapore1.vqbn.com [132.147.112.67]
4 150 0 1.20 16.35 1.95 ix-xe-5-1-3-0.thar1.SVQ-Singapore.as6453.net [120.29.214.141]
5 150 1 185.54 200.49 188.45 if-ae-11-2.tcore1.SVW-Singapore.as6453.net [180.87.98.38]
6 150 1 169.37 174.91 170.40 if-ae-2-2.tcore2.SVW-Singapore.as6453.net [180.87.12.2]
7 150 0 185.12 206.14 187.59 if-ae-7-2.tcore2.LVW-Los-Angeles.as6453.net [180.87.15.26]
8 150 0 319.49 387.47 361.98 ae6.edge1.losangeles6.level3.net [4.68.62.117]
9 150 2 332.88 399.44 371.16 4.53.28.5 [4.53.28.5]

 

[YouKilledKenny]

Internet down ... AGAIN

at AMK

 

[MaXifLeX]

Wtf down again. Khatib.

 

[Rubick]

Punggol down too.

Sent from somewhere in the world using GAGT

 

[Xtreme_Funktions]

Punggol also down

 

[keichi_k1]

Punggol down....

 

[pinky867]

Bloody hell! Watching soccer half way.

 

[trickle_on]

Wow, what's with the downtime?

 

[YouKilledKenny]

I called the hotline, all the guy can sheepishly say is ... "AMK exchange is down again".