ViewQwest Fiber Broadband Official Thread - Part 6

[radon]

jurong east down

 

[docomospur]

Actually what makes you think going with other ISPs you will get 0% downtime? After you hopped to another and there’s also downtime how?

fyi I’m also using VQ and it’s down now too but it’s not too crazy frequently so I can still endure. There was intermittent downtime last night but it was resolved shortly.

Twice in the span of a few days, and extended down times too not just intermittent. No one expects 0% but this is clearly unacceptable. I have been with VQ for a long time and it has gotten worse.

 

[Deceased]

Twice in the span of a few days, and extended down times too not just intermittent. No one expects 0% but this is clearly unacceptable. I have been with VQ for a long time and it has gotten worse.

Then u should change ba. Just that you will likely experience same thing or worse too at some point of time.

Go other ISP thread and see if it’s all rosy there or not. To me, none of the ISPs is better than one another in terms of reliability and service.

also, my area (Bedok) is up now.

 

[sgreview]

Actually what makes you think going with other ISPs you will get 0% downtime? After you hopped to another and there’s also downtime how?

fyi I’m also using VQ and it’s down now too but it’s not too crazy frequently so I can still endure. There was intermittent downtime last night but it was resolved shortly.

I have for many years used whizcom and honestly, encountered lesser problems for years, compared to just less than 6 months with VQ, so I think it's a fair statement, at least for my experience

 

[docomospur]

Then u should change ba. Just that you will likely experience same thing or worse too at some point of time.

Go other ISP thread and see if it’s all rosy there or not. To me, none of the ISPs is better than one another in terms of reliability and service.

also, my area (Bedok) is up now.

Oh, trust me, I will. I’ve been trying to be patient with them but not only has their reliability worsened, their service level has too.

 

[Deceased]

I have for many years used whizcom and honestly, encountered lesser problems for years, compared to just less than 6 months with VQ, so I think it's a fair statement, at least for my experience

So just curious why switch out? Usually ppl are not satisfied with the previous ISP and switch. Then it’s a gamble whether it’s better, same, or worse for them. We just have to find the least problematic ISP specific to our area but the issue is, who can be sure?

Im just glad that the downtime I’ve experienced so far with VQ has not been those constantly down for many hours/days long kind.

 

[yosemi]

Eh what happen to VQ keep outage...

 

[i_dun_understand]

It was up then down again ...haiz

 

[kypay]

same for Buangkok area.. up and down…

 

[Mach3.2]

Went down for 8 minutes in SBW. heng got dual WAN, didn't feel a thing.

 

[omelet]

bruh...

 

[TanKianW]

Went down for 8 minutes in SBW. heng got dual WAN, didn't feel a thing.

VQ is a good ISP, only when you intend to run it with a backup WAN. ​

 

[anarcho_1995]

Went down for 8 minutes in SBW. heng got dual WAN, didn't feel a thing.

What ISP are you using for backup? Past few days has been ridiculous.

 

[GlassDoor]

VQ is a good ISP, only when you intend to run it with a backup WAN. ​

imho.. that is true for any ISP.

outage seems to be with ipv4. ipv6 connectivity and routing seems unaffected.
even as i type this ipv4 connectivity is still intermittent. taking VQ link off production for the time being.

 

[Psycovirus]

It's up and down, up and down. But those connected already like YouTube stream of NLS 10th race still working... Just can't browse new sites.

 

[Mach3.2]

What ISP are you using for backup? Past few days has been ridiculous.

M1.

paying $34/mth for 1Gbps but i'm off contract. No more 10Gbps port so no push up upgrade the connection.

 

[xiaofan]

What ISP are you using for backup? Past few days has been ridiculous.

Many of the power users in this forum use M1 + VQ or M1 + MR. Starhub should be a fine choice as well as a backup ISP for VQ users.

For stability, there were stability issues with MR and Starhub in 2024. But for the most unstable ISP in this forum in 2025, or for recent years overall (2018 to 2025), it has to be VQ based all the reports.

VQ is a good ISP, only when you intend to run it with a backup WAN.

That being said, the following will improve VQ stability based on the reports here.
1) DO NOT use VQ DNS.
2) Get static IPv4 add on
3) Request for /56 IPv6 (free upon request)
4) Use a powerful router

 

[yosemi]

Many of the power users in this forum use M1 + VQ or M1 + MR. Starhub should be a fine choice as well as a backup ISP for VQ users.

For stability, there were stability issues with MR and Starhub in 2024. But for the most unstable ISP in this forum in 2025, or for recent years overall (2018 to 2025), it has to be VQ based all the reports.



That being said, the following will improve VQ stability based on the reports here.
1) DO NOT use VQ DNS.
2) Get static IPv4 add on
3) Request for Static IPv6 (free upon request)
4) Use a powerful router

When was this announced?
din know VQ can req free ipv6

 

[xiaofan]

When was this announced?
din know VQ can req free ipv6

Not so sure if it is publically announced, but @Mach3.2 and a few others have got it.

You can check the IPv6 thread here.
https://forums.hardwarezone.com.sg/threads/ipv6-discussions.6976522/

Fibre ISP IPv6 support matrix

ISP	IPv6 Support	Details/Notes
Singtel	6rd tunnel, limited rollout for DHCPv6 PD	6rd: /128 for WAN interface, routed /64 prefix for LAN interface DHCPv6 PD: /128 for WAN interface, routed /56 prefix for LAN interface 6rd tunnel config
Starhub	DHCPv6 PD	/128 for WAN interface, routed /64 prefix for LAN interface
M1	DHCPv6 PD	/128 for WAN interface, routed /64 prefix for LAN interface Supports DNS64/NAT64 DNS64 prefix: 2401:7400:8000:0:3:0::/96 2401:7400:8000:0:4:0::/96
MyRepublic	No	No lol
Viewqwest	Static IPv6	A routed /56 prefix assigned via DHCPv6 is available upon request from residential tech support at no additional charges. Not required to subscribe to static IPv4 add-on. Email residential tech support at: residential.support@viewqwest.com WAN: /64 LAN: routed /56 prefix for LAN interface If assigned static prefix is not routable, email residential tech support with mtr/traceroute to an address in your /56 allocation from external servers (i.e. Vultr looking glass servers).
Whizcomm	No	Assigned 2405:d180::/32 but no IPv6 prefixes announced under AS135600.
Simba	DHCPv6 PD	LAN: routed /60 prefix

Prefix delegation notes
/48: Great, follows best practices
/56: Acceptable, not great, but at least it still follows best practices
/64: Doesn't follow best practices. Only allows for a single LAN segment to be IPv6 enabled
Ref: https://www.ripe.net/publications/docs/ripe-690

Mobile ISP IPv6 support matrix

ISP	IPv6 Support	Details/Notes
Singtel	Yes*	End point receives a routed /64 prefix *Enabled on 5G standalone networks only. iOS carrier profile enables IPv6 by default (Checked on iPhone 13 iOS 17.5.1, carrier bundle 58.0) Post #17 by bert64
Starhub	Yes*	End point receives a routed /64 prefix *Enabled on 5G standalone networks only. Caveats: - On 5G SA network only. - iOS carrier profile only enables IPv4 by default (Checked on iPhone 13 iOS 17.5.1, carrier bundle 58.0). You'd need to enable IPv6 using a custom APN config profile. - On Android, you'd need to enable IPv6 in APN settings.
M1	Yes	End point receives a routed /64 prefix Supports DNS64/NAT64 Supported NVMO: Circles
Simba	Yes	End point receives a routed /64 prefix Caveats: - Unsolicited inbound traffic blocked - Enabling IPv6 support on iOS requires installing a custom configuration profile with cellular APN configurations

Information collated in this post is non-exhaustive, do comment in this thread if you have new information.

Last edited on 06 September 2025

 

[Mach3.2]

Not so sure if it is publically announced, but @Mach3.2 and a few others have got it.

Was announced via facebook. Now they can allocate /56 prefixes via DHCP-PD also. no need static config liao.