ViewQwest Fiber Broadband Official Thread - Part 6

[yosemi]

what other ISP is cheap for backup

 

[DriftKing]

Wah just down. Seems coming in wave (central).

Was still downloading bf6 and preparing to play

 

[Ark Law]

even when you have connectivity.. the latency for certain routes are horrendous.
imho may not have a quick fix. if you have redundancy just swing over of the night and come back tomorrow to if it's all sortedout.

So far the connectivity dropouts have not been long enough for my Asus router to failover (1 min outage). It will keep re-associating itself onto the network and restore connectivity. But the latest dropout (2122h) has lasted long enough to actually failover to my Heya hotspot, before auto restoring to VQ (all within 3mins)

 

[i-Movies]

What’s happening to VQ? It keeps going up and down every few minutes, no official announcements, and no one is answering the calls.

 

[anarcho_1995]

How's Simba for backup ? Anyone tested them out? Debating on whether I should just get MR as main and VQ as backup until the end of my VQ contract.

 

[Ark Law]

What’s happening to VQ? It keeps going up and down every few minutes, no official announcements, and no one is answering the calls.

Perhaps VQ learnt from SMRT.

If it's just multiple 1-3 minute delays here and there, it ain't a disruption innit. Not disruptions = no problems. Don't acknowledge the issue = no problems. All no problems = all good reported to VQ top brass & IMDA.

All these while the cheapo backend infra issues slowly bubble up in the long term....

 

[TanKianW]

what other ISP is cheap for backup​

M1? I could be wrong. Can check out one of the thread here on ISP plan and deal. SIMBA too but on CGNAT, pobably not much issue if just for backup.

Or just get a 4G mobile plan, preferably from SingTel (I use GOMO) which is dirt cheap for their sim only plan.​

 

[yosemi]

cui sia, i on VQ 10+ years liao, recently why like tat

 

[zymphurious]

are you on cgnat? or static ipv4?

my failover only kickin around 6pm+ before that all good for me. but since then its been roller coaster.

static ipv4. Paying full price since contract ends N years ago. Maybe really time to switch to other ISP.
The hotline unable to call is really last straw.

 

[GlassDoor]

static ipv4. Paying full price since contract ends N years ago. Maybe really time to switch to other ISP.

if you are on static ipv4. good to set the wan ipv4 to static instead of of dhcp. it will mitigate vq dhcp server failures.

 

[i-Movies]

What’s happening to VQ? It keeps going up and down every few minutes, no official announcements, and no one is answering the calls.

customer portal also not working, lol.

 

[TanKianW]

How's Simba for backup ? Anyone tested them out? Debating on whether I should just get MR as main and VQ as backup until the end of my VQ contract.

The later will be a better choice if you run something mission critical from my experience. But for majority of the home user, I think signing up the cheapest plan as a backup is already more than sufficient.​

 

[roburn]

Seems to be working for me now but abit sluggish

 

[zymphurious]

if you are on static ipv4. good to set the wan ipv4 to static instead of of dhcp. it will mitigate vq dhcp server failures.

I do know my static ip address. But what do I set for subnet mask and default gateway in the router fields. Usu I just set it to automatic ip, and I will just get the same ip address all the time

 

[i-Movies]

Seems to be working for me now but abit sluggish

i have recorded at least 10 downs since 9pm., though each could recover within one min.

 

[commonjunk]

After 8+ years with Viewqwest, I'm seriously reconsidering my choice of ISP.
During this outage, it feels like they're avoiding accountability, no matter how much customers complain, there's little to no response or transparency.
Might as well act like ostrich, nothing to see here.

 

[redmau]

Just got back home and it’s still down for me since 6:15pm . Using static IP and Cloudflare/Google DNS.

 

[commonjunk]

Just got back home and it’s still down for me since 6:15pm . Using static IP and Cloudflare/Google DNS.

Some people are having success by changing their DNS, but this seems like a bigger issue. They're not sharing any information about what's happening on their end. They'll just stay quiet until it's resolved, then everyone will move on.

 

[Ark Law]

They now officially recognise their own disruption but heavily trying to downplay the issue....

 

[DriftKing]

Some people are having success by changing their DNS, but this seems like a bigger issue. They're not sharing any information about what's happening on their end. They'll just stay quiet until it's resolved, then everyone will move on.

Same for all isp la. You know the issue also doesn't help Not like you can go down and fix it. It's either on or off.