Agoda Payments.

[swordspirit]

Yes that's why now I always go for paynow and free cancellation. Is cheaper compare to pay later and even if you really need to cancel, maybe just lose few dollars.

if choose sgd and paynow using visa. will not lose any payment. can rebook if price drop also.

 

[bladez87]

if choose sgd and paynow using visa. will not lose any payment. can rebook if price drop also.

thanks, learned this today for future trips

 

[oceanicmanta]

if choose sgd and paynow using visa. will not lose any payment. can rebook if price drop also.

for completeness ... using MasterCard on Agoda SG site for SGD payment will kena 1% DCC

(see previous posts)

 

[Tom Sawyer]

Yes. Don't use mastercard. They got 1% extra and even Agoda fully refund, you will lose another 1% too.

Everyone please be aware of this dirty trick of theirs which is not found in other travel websites. I have just cancelled my hotel stay and the refund is indeed minus 1% when they claim that it is a full refund.

 

[swordspirit]

Everyone please be aware of this dirty trick of theirs which is not found in other travel websites. I have just cancelled my hotel stay and the refund is indeed minus 1% when they claim that it is a full refund.

u use DBS mastercard? DBS is the 1 that take the money. Citibank refund that 1% DCC charge. DBS always charge DCC/FX fee for refunds. need to write in to get waiver. troublesome.

 

[keithchan]

Anyone faced error with cashback process stating the app is not latest version and prompted to update?

 

[vaxvms]

so in future we should do "pay now" in SGD

if found rate for rebook we just cancel the old booking and wait for refund correct?

the extra 5% really hidden deep deep in agoda t&c

https://www.agoda.com/info/termsofu...4&adults=3&rooms=1&pslc=1&ds=GE+/fzbRvvHHB+3K

 

[rrr2015]

so in future we should do "pay now" in SGD

if found rate for rebook we just cancel the old booking and wait for refund correct?

the extra 5% really hidden deep deep in agoda t&c

https://www.agoda.com/info/termsofu...4&adults=3&rooms=1&pslc=1&ds=GE+/fzbRvvHHB+3K

i thought it says as long as charged currency is different from product currency, 5% will be added

 

[TsukiSG]

so in future we should do "pay now" in SGD

if found rate for rebook we just cancel the old booking and wait for refund correct?

the extra 5% really hidden deep deep in agoda t&c

https://www.agoda.com/info/termsofuse.html?tag=TnL5HPStwNw-559N0HFELZ0oox9RPohFaw&cid=1802322&ranmid=43309&raneaid=2116208&ransiteid=TnL5HPStwNw-559N0HFELZ0oox9RPohFaw&checkIn=2023-12-22&checkOut=2023-12-24&adults=3&rooms=1&pslc=1&ds=GE+/fzbRvvHHB+3K

Yes, display Agoda website in SGD, choose pay now in SGD, use Visa card.

If price drop just cancel and rebook.

 

[oceanicmanta]

Yes, display Agoda website in SGD, choose pay now in SGD, use Visa card.

If price drop just cancel and rebook.

to complete the picture ... using MasterCard on Agoda attracts 1% DCC

 

[vaxvms]

Yes, display Agoda website in SGD, choose pay now in SGD, use Visa card.

If price drop just cancel and rebook.

i using visa but deduct in THB from agoda....

realise this as just deducted more ...maybe 5% as din realli count
lucky is travelling to south asia so not much

lesson learn

 

[TsukiSG]

i using visa but deduct in THB from agoda....

realise this as just deducted more ...maybe 5% as din realli count
lucky is travelling to south asia so not much

lesson learn

In this case, the additional charge is imposed by the bank, not Agoda.

If you display Agoda in THB and choose to pay in THB after keying in your card info, Agoda will charge the exact amount showing on the website. As an example, if you use DBS Visa Debit Card linked to a MCA account with enough THB balance to pay, you will be charged exact same THB amount, and will receive 2% cashback in the next month, provided the conditions for cashback are met (minimum spend of S$500 on Visa and cash withdrawals limit of S$400 and below in the same month).

This is a good way to 'clear' foreign currency balance in your MCA account, or clock spending for credit card sign-up bonus if foreign currency spending is required (e.g. CITI Prestige).

 

[vaxvms]

In this case, the additional charge is imposed by the bank, not Agoda.

If you display Agoda in THB and choose to pay in THB after keying in your card info, Agoda will charge the exact amount showing on the website. As an example, if you use DBS Visa Debit Card linked to a MCA account with enough THB balance to pay, you will be charged exact same THB amount, and will receive 2% cashback in the next month, provided the conditions for cashback are met (minimum spend of S$500 on Visa and cash withdrawals limit of S$400 and below in the same month).

This is a good way to 'clear' foreign currency balance in your MCA account, or clock spending for credit card sign-up bonus if foreign currency spending is required (e.g. CITI Prestige).

display is in SGD

just tat nvr opt for "pay now"

call up bank n bank said agoda charged in SGD so no converison from bank

guess kenna the 5%

 

[duwoon]

Yes this happened to me now. It is really weird. I use Agoda.com.sg and use Singapore credit card and also the website to show SGD too. However, at the end, in the bill, the merchant became Agoda Hong Kong and let the bank charged 1% more for CC conversion fee too. This is a sort of cheating. They made customer pay for thier money transfer to Hong Kong. Idiot Agoda.

 

[Garlic & Butter]

I got this too. Charged by Agoda HK although using agoda sg and in SGD.
Then I also realised they (quietly changed) my residence as Hong Kong. Refused to refund the 1% back. Super pissed.

Years ago Expedia SG also charged 1% fee but always refund back.

 

[tok_kok]

I just made a non cancellation hotel booking on agoda. But it is a non credit card booking and I just need to pay at the property itself when I arrive. So if I want to cancel, what penalty can agoda impose since they don’t have my credit card details?

 

[WoShiPro]

Just noticed agoda pricing is cheaper if you search the hotel in Google compared to directly using the app.

Did a few comparison prices after agoda promo/discount
Google link - $360
Agoda app direct - $400
Shopback link - $430

Wonder how much I have overpaid in the past. Usually I compare using the various ota app directly and shopback before booking direct..
I always thought booking directly will be cheaper since no referral fees need to be paid to shopback etc.

 

[Jeanrc]

Just noticed agoda pricing is cheaper if you search the hotel in Google compared to directly using the app.

Did a few comparison prices after agoda promo/discount
Google link - $360
Agoda app direct - $400
Shopback link - $430

Wonder how much I have overpaid in the past. Usually I compare using the various ota app directly and shopback before booking direct..
I always thought booking directly will be cheaper since no referral fees need to be paid to shopback etc.

the pricing is different for different hotel. some hotel can be google link cheaper, some hotel can be agoda cheaper and even some hotel can be another 3rd party link to agoda cheaper.
i saw all this happening when i book hotel from agoda.

 

[shadow84]

Cheaper way is to google for each bank and agoda deal, like agoda.com/hsbc. Then use this link to get 15-20% off normal prices. Phone will open app and desktop will open webpage.

 

[zzz168]

Just encountered the extra 1% fee using Mastercard too. For those in similar situations, did you manage to get that 1% refunded from Agoda or bank or do you just suck it up? Not sure if its worth the hassle to dispute...