Agoda Payments.

[foxer77]

yes, even u use CC oversea there is also a bank charges & too the bank rate, which was terrible...

So normally i would bring enough cash . use CC only in case of emergency.

 

[dannyphone]

One hostel cancelled my damn old booking and agoda rec me a new place but more ex

So refund diff lor

same to me ....hotel email me said overbooking even thought i booked the hotel 7 months ago....i ask the hotel to get me another similar location....hotel managed to get me so called next best hotel....better than no room to stay so last mins.....

Surprisingly AG email me and asking what happening.....thought they so good following up my case....i ask them y how can overbook ...then they say said they cannot guarantee booking will not be overbook and this is under their term & conditions..WTH take $ v fast when got issue then all push aside....v XYZ The best they can do is give 10% off if i cancel the booking...wah piang...only left 1 week b4 my trip..how to...damn it.
Give me VIP status also no damn use... price also the same.....

 

[juxtaposition]

Seems like now whatever cc used also need 1% DCC but after cancel using the free cancellation can claw back this 1% from bank lo (just more troublesome)

 

[5408854088]

not all accommodation on agoda has a pay now option? if pay later might end up with extra charge or having to make some balance payment directly to the accommodation. trying to minimize any currency losses.

 

[dede1217]

not all accommodation on agoda has a pay now option? if pay later might end up with extra charge or having to make some balance payment directly to the accommodation. trying to minimize any currency losses.

non-refundable bookings usually is pay now ...
pay later option, the exchange rate would be based on that day your card has been charged ... usually wont recommend that ...

pay at the hotel option is also one of the payment option for very few selected hotels ...

 

[5408854088]

non-refundable bookings usually is pay now ...
pay later option, the exchange rate would be based on that day your card has been charged ... usually wont recommend that ...

pay at the hotel option is also one of the payment option for very few selected hotels ...

Actually would prefer to take non refundable ones and pay now but seems that not all accommodation have that option. Some accommodation only have pay later options, while some require partial payment online and balance at accommodation. Example would be agoda hotels (have pay now option) versus agoda home (partial payment or pay later only)..

 

[dede1217]

Actually would prefer to take non refundable ones and pay now but seems that not all accommodation have that option. Some accommodation only have pay later options, while some require partial payment online and balance at accommodation. Example would be agoda hotels (have pay now option) versus agoda home (partial payment or pay later only)..

usually would use agoda to book hotel ...
pay later is normally for free cancellations hotel ...

if you are very certain you are staying at that hotel, you may want to use the pay now option ... usually would book hotels with free cancellations ...
in case there are better options along the way ...

would book for non-refundable, if the rate is super attractive ...
For example, a 4* hotel in singapore with breakfast buffet for $81+

 

[Jojo ShopBack]

Agoda Lobang for hotels and flights!

Agoda is having 12% Cashback (was 6%) on hotels excluding Japan and 2% Cashback on flights!

From 18 Feb 1am - 20 Feb 1am only

More info: https://app.shopback.com/travelution-thread

 

[5408854088]

anyone approached agoda about their cancellation policy? seems that they are very dependent on the accommodation to decide if there are any full/partial refund.

 

[laeticia]

anyone approached agoda about their cancellation policy? seems that they are very dependent on the accommodation to decide if there are any full/partial refund.

Agoda was dragging their feet so I emailed hotel (Seoul) who were happy to cancel the non-refundable booking without penalty. Forwarded that email to Agoda and booking was cancelled within hours.

 

[dede1217]

anyone approached agoda about their cancellation policy? seems that they are very dependent on the accommodation to decide if there are any full/partial refund.

Agoda could not make the decision. They would need to contact the hotel to make the decision. Have to managed to cancel my hotels and get a refund from Agoda, though the hotel booking is non-refundable, for jun n sep trip ...

 

[5408854088]

Agoda was dragging their feet so I emailed hotel (Seoul) who were happy to cancel the non-refundable booking without penalty. Forwarded that email to Agoda and booking was cancelled within hours.

Agoda could not make the decision. They would need to contact the hotel to make the decision. Have to managed to cancel my hotels and get a refund from Agoda, though the hotel booking is non-refundable, for jun n sep trip ...

thanks for sharing!

 

[ashethen]

I've cancelled my free cancellation hotel bookings on 22 March, until now haven't received the refund very worried now.

Those bookings are charged by their Singapore payment processor. I've cancelled other Agoda bookings, which were booked more recently, under their London payment processor and got the refunds within 3 days.

Anyone facing the same issue?

Posted from PCWX using SM-N960F

 

[juxtaposition]

Taking a longer time to refund now, we just have to wait.

I've cancelled my free cancellation hotel bookings on 22 March, until now haven't received the refund very worried now.

Those bookings are charged by their Singapore payment processor. I've cancelled other Agoda bookings, which were booked more recently, under their London payment processor and got the refunds within 3 days.

Anyone facing the same issue?

Posted from PCWX using SM-N960F

 

[beanstalk6]

I've cancelled my free cancellation hotel bookings on 22 March, until now haven't received the refund very worried now.

Those bookings are charged by their Singapore payment processor. I've cancelled other Agoda bookings, which were booked more recently, under their London payment processor and got the refunds within 3 days.

Anyone facing the same issue?

It has been less than 10 working days. Give them some slack. The 3 days was exceptional, to be honest.

 

[khoobp]

I got my refund within 3 days. Reached out to the hotel directly to ask for free cancellation and proceed to cancel on agoda.

 

[ashethen]

It has been less than 10 working days. Give them some slack. The 3 days was exceptional, to be honest.

3 days is the norm. i've made several cancellations to know this. till now i've not been refunded for 4 of my bookings and it is exceptionally long. thinking whether i should contact my bank to dispute the transactions

 

[juxtaposition]

I agree, they have the fastest refund done. I’ve 2 refunds also waiting very long. I guess we shld just monitor.

3 days is the norm. i've made several cancellations to know this. till now i've not been refunded for 4 of my bookings and it is exceptionally long. thinking whether i should contact my bank to dispute the transactions

 

[juxtaposition]

Anw just saying, I cancel on 20 Mar n my refund still waiting.

 

[ashethen]

Anw just saying, I cancel on 20 Mar n my refund still waiting.

Still waiting for one of my cancellation too. I received 3 refunds already

Posted from PCWX using SM-N960F