ANZ Optimum World Mastercard

[BlueDragon82]

ANZ refused to waive off my Optimum card annual fee.
Even I want to cancel it, he said need to pay the card fee first.
Anyone encountered this ?

 

[Trazora]

ANZ refused to waive off my Optimum card annual fee.
Even I want to cancel it, he said need to pay the card fee first.
Anyone encountered this ?

Dun sound right, probably a newbie cso. They asked me to pay bill less annual fee when i cancel card. Annual fee will be zero off.

 

[BlueDragon82]

Dun sound right, probably a newbie cso. They asked me to pay bill less annual fee when i cancel card. Annual fee will be zero off.

when did u call ?
He even ask me why I want to waive annual card fee ! lol
Then I told him most banks will waive off the annual card fee, if can't waive then cancel it. No need to pay for it. I told him it ridiculous to pay, then he said he will send a 2nd appeal to the management will take 3 working days to know the results via sms. It already passed 5 working days still no news.

 

[Henabi]

Just call in again and speak to a different cso

 

[yaucs]

When can receive card cancellation letter? Cancelled one week ago, no received yet. Need to have closure.

 

[IcYFl4mEz]

If they waived the late charges, it will show in statement str8 away? wonder y my cash rebate came in earlier than the late wavier, when late waiver was informed earlier.

 

[Henabi]

Late charge waiver probably next statement bah

 

[IcYFl4mEz]

Means i can n9 need pay the late. Charges??

 

[Trazora]

Means i can n9 need pay the late. Charges??

Take few days to process, monitor if credited before due date. If not credited call in for advice.

 

[IcYFl4mEz]

Take few days to process, monitor if credited before due date. If not credited call in for advice.

ahh thanks, gonna pay up soon. dw later miss again the payment

 

[winguy]

cancel card means forfeit the optimum$? what if you have 49 optimum$?

 

[Trazora]

cancel card means forfeit the optimum$? what if you have 49 optimum$?

Then tough luck lol

 

[Henabi]

Wah 1 point short

 

[MoDiE]

cancel card means forfeit the optimum$? what if you have 49 optimum$?

Means that person has poor planning

Posted on my Space Grey iPhone 6 Plus with HardwareZone Forums app

 

[chopra]

Means that person has poor planning

Posted on my Space Grey iPhone 6 Plus with HardwareZone Forums app

U got 1 month to "play with". Charge n cancel.

 

[more3cm]

Fee Waiver

Successful at first try! The Filipino CSO at first said "There is no fee waiver" but she put me on hold anyway. Few minutes later she said the fee status will be updated 3-5 working days. I was like "Ok so should I pay the annual fees while waiting?" "No it's approved already."

Didn't even threaten to cancel...

 

[redchallenge]

Successful at first try! The Filipino CSO at first said "There is no fee waiver" but she put me on hold anyway. Few minutes later she said the fee status will be updated 3-5 working days. I was like "Ok so should I pay the annual fees while waiting?" "No it's approved already."

Didn't even threaten to cancel...

wa wa success story here, if you dont mind can u disclose to us what is ur approximated annual expenditure and do u have any other existing account with ANZ? i think we are all trying to figure out what is the hidden criteria for fee waiver

 

[Asphodeli]

Accidentally overpaid my ANZ card last month thanks to their crappy billing system, luckily managed to spend it down to $0 and paid all my outstanding bills liao...now waiting to standby and "cut loss" if they decide to charge me annual fee for this card.

 

[more3cm]

w approximated annual expenditure and do u have any other existing account with ANZ?

Boh lui inside ANZ... Annual expenditure not sure but got $500+ total rebates last year but that is inclusive of their sign up and other promos

 

[arigatoast]

Successful at first try! The Filipino CSO at first said "There is no fee waiver" but she put me on hold anyway. Few minutes later she said the fee status will be updated 3-5 working days. I was like "Ok so should I pay the annual fees while waiting?" "No it's approved already."

Didn't even threaten to cancel...

actually i think they are just lazy to waive for us
then heng heng suddenly they drink redbull got a bit energy help u to request
for waiver.
seriously dont uds how they work .... some can waiver some cannot waive.
so thats the theory i can conclude .