Apple Battery Replacement Program 2019 ($69 and $99)

bbbbbw

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they will use the ipad to show you the diagnostic result. in my case 86% and xs warranty expires this month. no applecare.
they refused to change the battery.
 

Arandalo

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Apple store Singapore is unlike the ones in USA. You only get treated well if you pay. If you don't pay don't expect free replacement etc. Though there are rare cases where you get the entire device replaced if the technician fked up the repair based on what I've read from the forum.

The "genius" are trained to push away customers who are not paying. Speaking from personal experience I have been to the Orchard store several times for screen replacement, battery replacement for iPhone and Macbook.
 
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xenotine

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Xs max bought last September or Oct .
100 percent for quite long .
Since drop to 99, keep on dropping . Now is 93.

Can change battery for free ?
 

*adiBOY

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Care to share how did you put your case forward?

I think I’ve already stated the obvious. Apple Express Replacement Program.

Put up a good case to convince them and request for the above service. Things that they won’t be able to diagnose with their diagnosis app. Think along that line.
 

reddevil0728

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I think I’ve already stated the obvious. Apple Express Replacement Program.

Put up a good case to convince them and request for the above service. Things that they won’t be able to diagnose with their diagnosis app. Think along that line.

Ah ok. Gotcha.
 

19662963

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90% battery health, unlikely they will replace for free. Not sure what’s the guideline
 

70niner

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If AppleCare is going to end, possible to use 1 of the free repairs to replace the battery FOC?
 

19662963

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86% still cannot get a new battery? My warranty also ending in 2 months time. Hope can change

they will use the ipad to show you the diagnostic result. in my case 86% and xs warranty expires this month. no applecare.
they refused to change the battery.
 
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foxer77

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the replacement battery not as good as the original as only a year after my changed, my battery showing 92% already. Unlike my original that i use for ~3 year than 86%
 

Jirachi

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86% still cannot get a new battery? My warranty also ending in 2 months time. Hope can change

I went to Apple on Monday and attempted to get my battery changed. Mine is 85% and is eligible to change. But I didn’t send in.

I am on iOS 13.1 Beta and this was flagged by their system. I’ll wait for the official release first before sending in.
 

swathe

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Will the $99 program extend to next year?

Need to extend my battery life since skipping the disappointing iphone 11
 

leongws

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Will the $99 program extend to next year?

Need to extend my battery life since skipping the disappointing iphone 11

The $99 is permanent unless apple make changes. Some models is less than $99.

https://support.apple.com/en-sg/iphone/repair/service/battery-power
 
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