Just did go to seller today. Accused me of causing the dent. Waste a lot of my time telling him I am not. Called his product manager, he thinks I will afraid of big shot in his shop. The manager called ASUS quoted me same price, I refused to pay like any sane person would. Then, after some more talks, he said he could perhaps asked ASUS to lower down service charge.
I waited long time for reply then quoted me same price again. He said he could do nothing and again blamed me for not coming sooner. Yet it was one of his personnel who told me only to come today. In the end, I left the Prime there. He said he will see what he can do.
One costumer also came with problem with ASUS when we conversed. Since it is female, he left me and sayang2 with costumer, even opening his laptop to show where and how to go to ASUS while I waited there.
Quite surprised at the bad service considering they are big retailers in FUNAN and also got branch in SLS. Called Digital Asia I think. I will never go there again.