Bad case experience

[ahjunz]

Was gonna help a friend build a new pic and what a surprise I got when open up the casing cardboard box.

Define R5 become ReDefined

PS: Cardboard box wasn't dented at all.

 

[iZoneSG]

better go back shop and swap one to one ah. What shop u buy from?

 

[ahjunz]

From sim lim sq,won't name the shop yet as this could happen to anybody. The thing isn't about 1 to 1. If GPU/Mobo DOA still easy carry by hand. Casing so big n heavy. Need to cab to and fro...hai....

 

[localITguy]

From sim lim sq,won't name the shop yet as this could happen to anybody. The thing isn't about 1 to 1. If GPU/Mobo DOA still easy carry by hand. Casing so big n heavy. Need to cab to and fro...hai....

could be damaged in shipping. might not be shop's fault

 

[ahjunz]

could be damaged in shipping. might not be shop's fault

There wasn't any big dents on the cardboard box though.

 

[localITguy]

There wasn't any big dents on the cardboard box though.

the shop staff dulan and whack maybe?

 

[Koenig168]

If the box is fine, then you can't really blame the shop since the staff might not know.

Good luck getting a refund though. It will not be easy to convince the shop that the manufacturer would ship out a case like that.

 

[localITguy]

If the box is fine, then you can't really blame the shop since the staff might not know.

Good luck getting a refund though. It will not be easy to convince the shop that the manufacturer would ship out a case like that.

CONTACT DISTRO, I AM sure if cannot 1to 1 distro will handle it

 

[Op_Valkyrie]

the QC eyes tia stamp or is really out to spoil the company's reputation... can't be not detected by anyone....

i know lian li case once they QC done they got stick a small QC sticker... hmm for this....

 

[MoneyFace =p]

Mystery aside, did Fractal Design begin cutting corner on structure panel thickness? Wasn't their chassis panel thick and heavy like their original series?

 

[jtjt00]

Someone/somehere is out to trouble a customer. The case is obvious damaged before being placed into the carton box.

 

[t258jgn]

If you stay East side. Maybe nearer to exchange at Convergent Systems

most probably caused by during loading into the container before shipping.

 

[Entry Level PC]

wait for distro to contact you for exchange now that you GPGT about it.

 

[terraflare]

maybe this case airflow now become really good

 

[Reppps]

looks like nzxt phantom now

 

[ondooy]

was the styro broken ?

 

[kandinsky]

was the styro broken ?

Yeah, this was the first question I had too, when TS mentioned the box wasn't dented at all. The internal styrofoam packaging support is damn thick and quite snug. If it is also intact, then that means the casing was already damaged prior to being placed inside.

 

[ahjunz]

The styro cracked. The plastic bag was also ripped at same spot.

 

[sglords]

r5 damn solid also can prata until like tat

 

[royfrosty]

When I was handling the R5 a few months back, the metal/steel used is definitely very sturdy and solid. It cant be bend easily.

This is high chance that it was already damaged before packing in. And it require a lot more force to bend it.

High chance if this were auto packed by machines, it could be damaged by machines.

This is the first time I see such things happen.