Circles.Life Discussion Thread

[rest1ess]

Does anyone have others ways to contact circles.life other than their chat and email?
I switched over from GOMO last Friday but their porting failed on Friday night. I have been contacting them daily for one week and their CSO all cannot provide any solution. Been a week without my mainline already. Incredibly frustrating.

why not chat with them through the app or from their website?

 

[Terminatron]

why not chat with them through the app or from their website?

Already did through chat and email but their CSO are all useless and unresponsive.

 

[froztheart]

Already did through chat and email but their CSO are all useless and unresponsive.

Facebook might yield you a response.

 

[i.Singaporean]

If Hougang MRT, Cheers Communication Pte Ltd facing Kang Kar Mall NTUC and i-tea shop beside multi pupose hall at Hougang MRT exit.
If Toa Payoh Central, a hp shop beside Courts

Any idea if this plan can port-in from other telco?

 

[Arandalo]

Any idea if this plan can port-in from other telco?

Yes Circles.Life is a postpaid telco so definitely can port in postpaid numbers. Either port in at point of sign up or port in later.
https://circlesasiasupport.zendesk.com/hc/en-us/articles/900000204403-How-do-I-transfer-my-number-

 

[Beepbeep8]

Any idea if this plan can port-in from other telco?

Yes

 

[deadbeat]

Will I get a refund if I port out my line mid month? I understand Circles do advance billing so what happens to my remaining 'credits' when I port out? Forfeited or refund?

 

[Tedicious]

Will I get a refund if I port out my line mid month? I understand Circles do advance billing so what happens to my remaining 'credits' when I port out? Forfeited or refund?

Will be forfeited

 

[Kusanagi]

Will I get a refund if I port out my line mid month? I understand Circles do advance billing so what happens to my remaining 'credits' when I port out? Forfeited or refund?

they won't pro rate

when i wanted to port out, i was advised to time it nicely so that the port out is done before the start of the month, otherwise they will bill you the full amount

fortunately zym managed to put in the request on 31st and my circus life plan got terminated on 31st

 

[berger]

Should i consider porting to circles?

 

[Tedicious]

Should i consider porting to circles?

No... Connection sucks

 

[Kusanagi]

Should i consider porting to circles?

save yourself from grief

 

[Derrick Kong]

Should i consider porting to circles?

How many lines do you have and data usage ? When it comes to coverage why , singtel is still better .

 

[Computeron]

I hep my wife get the 5g sim.... after inserting, she said no 5g icon...
is there suppose to have 5g icon on ip14p?
or is there anything didn't check?

 

[froztheart]

I hep my wife get the 5g sim.... after inserting, she said no 5g icon...
is there suppose to have 5g icon on ip14p?
or is there anything didn't check?

Yes, supposed to show 5G icon instead of 4G.
Have you checked the settings?

 

[Computeron]

Yes, supposed to show 5G icon instead of 4G.
Have you checked the settings?

check liao... or 14p not supported... cannot be mah

 

[froztheart]

check liao... or 14p not supported... cannot be mah

Under "Voice & Data" is it "5G On"?
Tried resetting APN? Circles Life app checked that subscribed to 5G?
If yes, outdoor area still unable to receive 5G?
Above all done, still cannot then have to check w CL any issues on their backend.

 

[PC]

wanted to terminate my line, followed the instruction under 'manage order' but unable to see the 'terminate' button. anyone have work around? tried different browsers also can't. hate it when companies make it so difficult, make me want to leave even more.

 

[caterham7]

wanted to terminate my line, followed the instruction under 'manage order' but unable to see the 'terminate' button. anyone have work around? tried different browsers also can't. hate it when companies make it so difficult, make me want to leave even more.

try the app?

in my circles.life app, under
"profile" [top left]
"manage my account"
"terminate account"

note: if u are porting, pls port with your new telco, do not terminate existing line

 

[PC]

try the app?

in my circles.life app, under
"profile" [top left]
"manage my account"
"terminate account"

note: if u are porting, pls port with your new telco, do not terminate existing line

ok, this works. didn't know can use app. thanks!