DBS Woman's MasterCard

T H I N K

Member
Joined
May 27, 2016
Messages
166
Reaction score
0
Based on 25th May transaction.

By right, old tncs had exclude AXS payments. So I did not receive 1x points. But seems the 9x bonus is still awarded.

But never try for new tncs after Jun.
"DBS said thank you for highlighting the program bug, it will be fixed"
 

w4rdsg

Senior Member
Joined
Feb 22, 2015
Messages
502
Reaction score
0
Yeah, I just mailed them.

Based on the misses I had from May it looks like 'online' transactions taken automatically aren't getting points. So for me automatic or recurring payments from Comfort, Adobe and Netflix missed out. I'll report on what I hear back from DBS, but I do not have high expectations.

First reply received from DBS. They ignored my question and just confirmed bonus points were credited for May. Trying again...
 

w4rdsg

Senior Member
Joined
Feb 22, 2015
Messages
502
Reaction score
0
First reply received from DBS. They ignored my question and just confirmed bonus points were credited for May. Trying again...

I heard back from DBS and I did receive point for Comfort via MASTERPASS. Sorry for the confusion, I forgot that its only 9x that gets credited on the 16th.
There is a reason we had to show our workings in maths exams :s22:
 

T H I N K

Member
Joined
May 27, 2016
Messages
166
Reaction score
0
I heard back from DBS and I did receive point for Comfort via MASTERPASS. Sorry for the confusion, I forgot that its only 9x that gets credited on the 16th.
There is a reason we had to show our workings in maths exams :s22:
that's why I score 100 in exams, but did not show workings for 1 question, drop to 99, :s13:
 

Tyrhung

Member
Joined
Oct 12, 2014
Messages
461
Reaction score
1
What's next should be the July 16th bonus pts update to determine if there's any changes. Just did a mini reload and waiting for July 16th changes.
 

T H I N K

Member
Joined
May 27, 2016
Messages
166
Reaction score
0
What's next should be the July 16th bonus pts update to determine if there's any changes. Just did a mini reload and waiting for July 16th changes.
good luck to u!

Based on DBS' reply in the other thread, transactions posted from June1 to June6 should still get cos DBS confirmed the tnc was updated on June7, so wait till July16 to see the results.
 

Tyrhung

Member
Joined
Oct 12, 2014
Messages
461
Reaction score
1
good luck to u!

Based on DBS' reply in the other thread, transactions posted from June1 to June6 should still get cos DBS confirmed the tnc was updated on June7, so wait till July16 to see the results.

I did a reload on 3rd and another on 17th. Shall see how it goes then
 

Spk307

Senior Member
Joined
Nov 16, 2015
Messages
670
Reaction score
0
I did a reload on 3rd and another on 17th. Shall see how it goes then

Ideally there should be no change in points being rewarded for transactions until July 7th as DBS is expected to provide a 30 days notice for all changes in TnCs. If they don't reward 10x for June transactions, will have to raise a complaint with MAS.
 

expert128sg

Senior Member
Joined
Sep 16, 2006
Messages
2,405
Reaction score
0
Ideally there should be no change in points being rewarded for transactions until July 7th as DBS is expected to provide a 30 days notice for all changes in TnCs. If they don't reward 10x for June transactions, will have to raise a complaint with MAS.

so does it mean spending before 7 July still entitled?
 

Trazora

Arch-Supremacy Member
Joined
Apr 19, 2015
Messages
23,331
Reaction score
1,206
Ideally there should be no change in points being rewarded for transactions until July 7th as DBS is expected to provide a 30 days notice for all changes in TnCs. If they don't reward 10x for June transactions, will have to raise a complaint with MAS.

so does it mean spending before 7 July still entitled?

Did you guys see what was posted here by DBS bank? http://forums.hardwarezone.com.sg/travel-accommodation-89/hello-dbs-bank-5192591-20.html

Yes, there was an update to the T&Cs on our website on 7 June, however we have not made any changes to how additional bonus points for online purchases are awarded, the update was meant to provide greater clarity to all. As such, there was no need to send out service eDMs or SMS.

It's an update to provide better clarity, but the way points are awarded for online purchases have not been changed.
 

Spk307

Senior Member
Joined
Nov 16, 2015
Messages
670
Reaction score
0
Did you guys see what was posted here by DBS bank?

Yes, there was an update to the T&Cs on our website on 7 June, however we have not made any changes to how additional bonus points for online purchases are awarded, the update was meant to provide greater clarity to all. As such, there was no need to send out service eDMs or SMS.

It's an update to provide better clarity, but the way points are awarded for online purchases have not been changed.

what else do you expect from the bank? an open admission of their mistake?
 

Trazora

Arch-Supremacy Member
Joined
Apr 19, 2015
Messages
23,331
Reaction score
1,206
what else do you expect from the bank? an open admission of their mistake?

??? I not expecting anything. Just quoting what was posted on another thread in case others have missed it.
 
Last edited:

louist

Senior Member
Joined
Aug 1, 2004
Messages
683
Reaction score
8
Yes... and at the same time, they also said in a later post that what's changed is "Online purchases - the updated version leaves less room for misinterpretation".

In my opinion, there's lots of misinterpretation (or confusion) going on now! :s22:

While they say that the way points are awarded has not changed, I feel that the updated T&Cs gives them leeway to change things at any point since there is "less room for misinterpretation" now.

Which worries me. :(

Did you guys see what was posted here by DBS bank? http://forums.hardwarezone.com.sg/travel-accommodation-89/hello-dbs-bank-5192591-20.html

Yes, there was an update to the T&Cs on our website on 7 June, however we have not made any changes to how additional bonus points for online purchases are awarded, the update was meant to provide greater clarity to all. As such, there was no need to send out service eDMs or SMS.

It's an update to provide better clarity, but the way points are awarded for online purchases have not been changed.
 

ska13a

Senior Member
Joined
Jan 14, 2015
Messages
1,616
Reaction score
0
Yes... and at the same time, they also said in a later post that what's changed is "Online purchases - the updated version leaves less room for misinterpretation".

In my opinion, there's lots of misinterpretation (or confusion) going on now! :s22:

While they say that the way points are awarded has not changed, I feel that the updated T&Cs gives them leeway to change things at any point since there is "less room for misinterpretation" now.

Which worries me. :(

if less room for interpretation but eligible.
same yard stick should be applied across all dbs card.

statement clearly make no sense.
left users guessing
 

T H I N K

Member
Joined
May 27, 2016
Messages
166
Reaction score
0
It is a "politically" correct explanation by DBS. The way points are awarded for online purchases has not been changed - it is still 10x. But what qualifies as online purchases have been clarified.

So be conservative when u interprete if u want to protect your pocket, or do it at your own risk.

DBS was "gentlemen" in the way they handled a previous promo where the tnc was changed in the midst of the promo without informing customers, transactions before the date of change still given the benefits.
 

IcYFl4mEz

Arch-Supremacy Member
Joined
Jul 28, 2004
Messages
15,732
Reaction score
485
Which reward is the best to change with using points, beside miles? Since now so hard to clock miles anymore.. No point changing Miles as this card nt my main card to spending le
 

mambo123

Member
Joined
Dec 27, 2008
Messages
365
Reaction score
0
Did you guys see what was posted here by DBS bank? http://forums.hardwarezone.com.sg/travel-accommodation-89/hello-dbs-bank-5192591-20.html

Yes, there was an update to the T&Cs on our website on 7 June, however we have not made any changes to how additional bonus points for online purchases are awarded, the update was meant to provide greater clarity to all. As such, there was no need to send out service eDMs or SMS.

It's an update to provide better clarity, but the way points are awarded for online purchases have not been changed.

Bro, your inbox full. Trying to send you somthing
 
Important Forum Advisory Note
This forum is moderated by volunteer moderators who will react only to members' feedback on posts. Moderators are not employees or representatives of HWZ Forums. Forum members and moderators are responsible for their own posts. Please refer to our Community Guidelines and Standards and Terms and Conditions for more information.
Top