In order to reconcile my balance as at 16th jan, i will need to addtl 9x prior month and 2x current month. It has been the case all along.
DBS Woman's MasterCard
- Thread starter hclee01
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In order to reconcile my balance as at 16th jan, i will need to addtl 9x prior month and 2x current month. It has been the case all along.
If you've noticed that it's 11x rewards surely you must suspect that there's something wrong there... 
Well, one possibility is that you're getting extra points due to system error. Another I can think of is...
From 16 Dec to 16 Jan, you should increase by 1x for spend in 16 Dec - 15 Jan (approx) and 9x for spend in 1 Dec - 31 Dec. Does this tally with your records?
I suspect you think you've been clocking 2x because you've discounted points from second half of last month.
Well, one possibility is that you're getting extra points due to system error. Another I can think of is...
From 16 Dec to 16 Jan, you should increase by 1x for spend in 16 Dec - 15 Jan (approx) and 9x for spend in 1 Dec - 31 Dec. Does this tally with your records?
I suspect you think you've been clocking 2x because you've discounted points from second half of last month.
If you've noticed that it's 11x rewards surely you must suspect that there's something wrong there...
Well, one possibility is that you're getting extra points due to system error. Another I can think of is...
From 16 Dec to 16 Jan, you should increase by 1x for spend in 16 Dec - 15 Jan (approx) and 9x for spend in 1 Dec - 31 Dec. Does this tally with your records?
I suspect you think you've been clocking 2x because you've discounted points from second half of last month.
My total points earned for each online transactions is 10x. If it's the current month transactions, it will FIRST be 1x + 2x bonus. At the next month 16th,it will topup by a further 7x to make it 1x + 2x + 7x. It's not 11x. Total bonus is only 9x.
No such thing as 2x points for current month
bladez87
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Eh... Confirmed le... My transaction was a backend transaction, not counted online so no points. They asked me for receipt to verify the transaction so they can give me points...
How to get receipt for top up service sia zzz
Even if provided also might not get the points... How? My cc service fee wasted.
How to get receipt for top up service sia zzz
Even if provided also might not get the points... How? My cc service fee wasted.
Haha. Aite. Shall close case now. Doesn't bother me if i get 9x in the end.
*Enjoy 10X DBS Points for Online Spend, 3X DBS Points for Overseas Spend and exclusive privileges on the Card that knows What Women Want.
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So in feb you be getting 9x points for jan (prior month to feb), when you already gotten 1x+2× points in Jan(current month)? So total 1x+2×+9×=12× points?
Fyi x2 bonus points is for spending in foreign currency and it will also be awarded in next month 16th. So no such thing as x2 points in current month.
Please read the TnC, everything clearly stated. No need argue.
9x in total for prior month txn, 2x for current month overseas txn. And in order to reconcile to my total available points, i will need to add 2x for my current month overseas txn.
Rather than struggling to put up a defence, I think it is more meaningful to uncover how come you all along need to include additional x2 points in current month (which shouldn't exist at all be it for online or foreign spend) for your points to tally.
bladez87
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Trazora, any idea how to resolve my issue? Should I explain to dbs why I don't have receipt as I used the top up service and it was accidentally processed backend? But I fear that by doing so, it might bring further notice to what we are doing here...
Yachtmaster
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Every month i get 400 points then 3600 points in 15th of following month.
Not sure what you doing but think doing nothing is the best option if doing something is going to cost you more.
Okay, i'll be honest here.... think you are really pushing this a bit too far.
DBS has already stated in their T&Cs that whatever you are doing is not entitled to bonus points. If their system is crap enough to still miscalculate and others are still getting it then good for them but i don't think it'll last long anyway so better enjoy it while it lasts... Anyways, what makes you think DBS wouldn't act like UOB and start clawing things back???
If you didn't get your bonus points like what others did.... just lament your bad luck and walk away. It's quite embarrassing when DBS looks at your transactions and replies pointedly that your transactions will not get rewarded according to their T&Cs?
Yachtmaster
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U need to have better AQ to deal with temporary short term losses for long term benefits.
So my advise is take it as a man, do not do anything.
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arigatoast
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Just take it as it is, and try again next statement. $20 is not exactly a lot of money to be angry and wasting time over. Even if you do provide receipt it will not be credited as it's obviously excluded as per tnc.
bladez87
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Mine is $60...for 3 cards...
Under what circumstance is DBS informing u?
CSO called to inform me.
As for the circumstances, no idea
anyway do at ur own risk.. just informing so that no one will expect a 10x when u get nth next month
Edited: oh wait, maybe cause all my transactions ever since i receive my WMC card is only that? Maybe haha
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