SBS2716G
Master Member
- Joined
- Feb 12, 2009
- Messages
- 3,276
- Reaction score
- 70
just mean chatbot not given the complete set of instructions of handling the issue
True. I already kenna once in end 2020 on this. So have to call n ask to waive off.
Their chat bot last time also stupid. If you have main card n sup card, you use chat bot to waive the main card fee, the sup card fee won’t be waive automatically. You have to call in to waive separately since no option to choose sup card in chat bot. But think after many complains, they set it that once main card fee is waive , sup card Annual fee is also waive.
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