Dell Laptop User Thread

[human_shieldz]

HP better still, corporate user, the calls were routed to India if i didn't remember wrongly. Office printer not working, called them, troubleshoot a bit on the fone with them, take down email and stuff, no news. Called again a week later, dunno why must give them details again, take everything down, promise to email and call, hear no balls again. Another week gone, another colleague called, go thru same thing again, same story! Hahaha. After 1 month and 4 calls to HP then someone came.

 

[the_dog]

Can I ask Dell users how reliable they think the current batch of Dell notebooks are ?
Say compared to other brands like Acer and HP ?
I am thinking of a Dell Vostro 1320 but friends tell me that nowadays Dell build quality is not good and give frequent problems.

 

[cal3135]

Using two Dell lappy;; 4yrs n 1yrs old;; would
say good with problem; tech come to my
place; no need bring over Svc centre

Can I ask Dell users how reliable they think the current batch of Dell notebooks are ?
Say compared to other brands like Acer and HP ?
I am thinking of a Dell Vostro 1320 but friends tell me that nowadays Dell build quality is not good and give frequent problems.

 

[Shinji_U]

I've been using Dell laptop for 5 years now, usually its due to my boar-ness that I either spoil the keyboard or drop and and some thing cracked.

But I've grown to always purchase Dell's complete cover, just a few weeks back my Studio XPS 16 got a flickering screen thingy and a slightly cracked front bezel, upon request Dell comes and change the entire screen including the bezels for me. This you'll not be able to get such service from HP, IBM, SONY or Apple, no other brand does this for you...

 

[the_dog]

So the 3 yr On-Site service from Dell is the same as 3 yr warranty ? Anything that is not covered by the 3 yrs warranty, like battery etc ?

 

[money9090]

my dell doesn't work and sell to PCDREAM @ funan i think

 

[sWirL84]

So the 3 yr On-Site service from Dell is the same as 3 yr warranty ? Anything that is not covered by the 3 yrs warranty, like battery etc ?

battery usually only covered for 1 yr i think...

 

[bfarty]

hi.. i got a problem.. i bot my studio xps16 this january, and i haf warranty and completecover..

now i have 2 problems, the left hinge leading to the minitor has a slight gap, and my enter key is dropping off.

i called the technical hotline in penang last month, explaining that they occured shortly after i recieved it, and i didnt cause the problems.... they ding dong and said bcos i only called them after 6 mths, they canno fix it!

omg, i was so ....no matter how i eexplained, they wouldnt accept...

i tot knn, i might as well say i accidentally caused the enter key and the hinge to break, and it can be covered for completecover?

any buttie can advise?

i intend to ccall them again and said i caused the enter key and hinge to break ....

tia!

 

[4LegsGood]

Can I ask Dell users how reliable they think the current batch of Dell notebooks are ?
Say compared to other brands like Acer and HP ?
I am thinking of a Dell Vostro 1320 but friends tell me that nowadays Dell build quality is not good and give frequent problems.

im also thinking of getting vostro series (1220). any bros got the vostro notebooks, can share on the built of the notebook? the hinges and casing etc... thanx !

 

[Shinji_U]

Can I ask Dell users how reliable they think the current batch of Dell notebooks are ?
Say compared to other brands like Acer and HP ?
I am thinking of a Dell Vostro 1320 but friends tell me that nowadays Dell build quality is not good and give frequent problems.

Check this article out...

http://www.squaretrade.com/pages/laptop-reliability-1109

 

[elantrahatch]

I just ordered a Dell Inspiron 1440 from Funan. Got quite an all right deal with the sales staff there:

Core 2 Duo P8700 (2.53Ghz)
Windows 7 Home Premium
512MB ATi HD 4330
500gig 5400 SATA
Microsoft Office 2007 Basic
4gig Ram
2 years complete cover + accidental damage
Targus carrying case
9 Cell battery.

Upgraded a few parts.. can't wait for it to arrive. =)

 

[ForRubblish]

elantrahatch: what is the damage for your newly purchase?

 

[xps420]

So happy to get my new laptop soon, delivery date is 14 December , Latitude E6400

P9700
Win 7 Pro 64bit
Nvidia 160m
250gb, 7200rpm
4gb ram
3 year complete cover
and 65 watt adaptor all for...
S$ 2100
so excited

 

[ForRubblish]

xps420: It is a good laptop you have purchased to me. Why is the delivery date 14th Dec? Usually it takes less than 2 weeks to arrive.

 

[ForRubblish]

Add me to the list and I have three Dell laptops.

1) Inspiron 4150 (Amazing and it is still alive and kicking)
2) Inspiron 9400
3) Latitude D630

Thanks!

 

[sgdxabi]

Hi guys,

I like to know how u all feel about -> Dell Studio 15?

What is the diff between Inspirion, Latitude and Studio?

Which is better for student?

 

[ForRubblish]

The Inspirion brand is sold mainly for Home/Personal end-users.

The Latitude brand was sold mainly for Business (corporation) end-users, but now even home/personal and SME end-users can purchase.

The Studio brand is sold mainly for middle range of end-users.

The XPS/Alienware brand is sold mainly for multimedia/entertainment high-end-users and/or gamers.

The Adamo brand is sold mainly to end-users who likes luxury and style.



I do not know the specs on Dell Studio 15 though, but it should be alright for students' usages.

 

[elantrahatch]

elantrahatch: what is the damage for your newly purchase?

I got it at S$1,750.00. =)

 

[fooifooi]

No doubt, Dell offers the best service so far but there is one catch, most of the replacement parts are not brand new. Mostly are refurbished items.

I am wondering does all components inside the laptop is brand new or refurbished when i first bought?

 

[fooifooi]

Check this article out...

I'm suprise that HP comes last. hmmm...