DELL STREAK USERS COME IN !!!

wshaowei2000

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Hi, anyone encounter dell streak auto reformat or hang till cannot hang. i exchange a few times but still got hang n auto shut prob :(
 

tuktuk88

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seem like no shop can repair the charging port ??
1 said cannot
1 said no parts
1 took my phone for a week n said they try but cannot.

anyone know where can repair??

thanks
 

maximoz

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Hi, anyone encounter dell streak auto reformat or hang till cannot hang. i exchange a few times but still got hang n auto shut prob :(

Even after xchange to a new set without installing anything it also reformat or hangs?

Could either be you sim card or sdcard causing problems i think.
 

wshaowei2000

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Yupz, i guess i will go for exchange again. No hang for ur dell streak? Erm how can my sim card have prob? If tats the case, i need to go telecon n pay for a new sim card? :( i just bought a new sd card for it.
 

maximoz

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Yupz, i guess i will go for exchange again. No hang for ur dell streak? Erm how can my sim card have prob? If tats the case, i need to go telecon n pay for a new sim card? :( i just bought a new sd card for it.

No problem so far on my streak, been flashing all the different roms as well :s13:

But i never replace my sdcard with new ones tho.

As for the sim, i read somewhere someone said once he takes out his sim card, his phone ok liao ... so i guess something to do with the baseband probably?

So far i tried, stock rom: 351 and 354, custom rom: SimpleStreak, PlayDoh and StreakDroid1.9.1, all no problem
 

maximoz

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So wat shld i do? Lol. Im lost. I lub this phone but hanging n reboot, let me feel so disappointed

Need to test step by step i guess.

You mentioned earlier you change a new sdcard, so did the hanging and reboots happened after this change or before that already hanging and rebooting?
 

tuktuk88

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Hmmm dell cannot do the repair for you?


i send in 2 week ago that lady CSO said can only
send back DELL HQ for repair & cost $500+ & Its not cover under warranty
it was only when i,m back fr. Funan & discover some HWZ bro.
was told can repair at $125

But i guess they are reluctant to take in to repair as well.
 

maximoz

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i send in 2 week ago that lady CSO said can only
send back DELL HQ for repair & cost $500+ & Its not cover under warranty
it was only when i,m back fr. Funan & discover some HWZ bro.
was told can repair at $125

But i guess they are reluctant to take in to repair as well.

Dell streak 5" seems to be a testing platform for them imo ... could be a good product but they don't seem to want to make it better ... sigh.
 

babyfez

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Hi i have the same problem. My phone always hanged and especially after playing youtube. the last straw is when my charger, it seem to have rust. ( i was puzzled myself) so i scraped it for it cannot jacked into the port to charge. abl
it finally able but it wont charged. dead.
went to sh was to told to go funan. and it seems this Celine girl is very famous. she is the customer service thats a "perfect model" of all of bad customer services put together.
she isnt helpful at all. she claimed i damaged my port and warranty do no cover and slapped me with a whopping $577 to repair or change it.
my concern is why dont starhub sales people inform us naive consumer abt this before we decide to proceed in buying it not.

Why werent we consumer told about purchasing insurance since they knew this port is not covered and is very expensive to.
I am traumatic of going to Funan and til now my phone stays at home almost 2 weeks now.
 

babyfez

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Hi i have the same problem. My phone always hanged and especially after playing youtube. some times i cant even answer my phone since it is blank with no button to press but the phone is ringing.
The last straw is when my charger, it seem to have rust. ( i was puzzled myself) theres a layer of rust on it so i scraped it for it cannot jacked into the port to charge.
it finally able but it wont charged. Dead.
Went to Starhub and was to told to go funan. and it seems this Celine girl is very famous. she is the customer service thats a "perfect model" of all of bad customer services put together.
she isnt helpful at all. she claimed i damaged my port and warranty do no cover and slapped me with a whopping $577 to change it.

my concern is why dont starhub sales people informed us naive consumer abt this limited warranty so we can decide before we proceed to buy or is aware of the consequences.

Why werent we told about purchasing insurance since they knew this port is not covered and is very expensive to.

I am traumatic of going to Funan and til now my phone stays at home almost 2 weeks now.
so where is this port that cost only 125...
oh she also said i can have other option that is to charge the battery and that cost only 38 dollars.
if i keep opening my phone to take out battery to charge, wont it be troublesome and also cause wear and tear....i asked her would you wanna do it? after I wrote in the website and this "kind personnel" gave me a 20% discount and now cost 400 plus dollars...and i just bought my phone for 5 months.
 

maximoz

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Hi i have the same problem. My phone always hanged and especially after playing youtube. some times i cant even answer my phone since it is blank with no button to press but the phone is ringing.
The last straw is when my charger, it seem to have rust. ( i was puzzled myself) theres a layer of rust on it so i scraped it for it cannot jacked into the port to charge.
it finally able but it wont charged. Dead.
Went to Starhub and was to told to go funan. and it seems this Celine girl is very famous. she is the customer service thats a "perfect model" of all of bad customer services put together.
she isnt helpful at all. she claimed i damaged my port and warranty do no cover and slapped me with a whopping $577 to change it.

my concern is why dont starhub sales people informed us naive consumer abt this limited warranty so we can decide before we proceed to buy or is aware of the consequences.

Why werent we told about purchasing insurance since they knew this port is not covered and is very expensive to.

I am traumatic of going to Funan and til now my phone stays at home almost 2 weeks now.
so where is this port that cost only 125...
oh she also said i can have other option that is to charge the battery and that cost only 38 dollars.
if i keep opening my phone to take out battery to charge, wont it be troublesome and also cause wear and tear....i asked her would you wanna do it? after I wrote in the website and this "kind personnel" gave me a 20% discount and now cost 400 plus dollars...and i just bought my phone for 5 months.

Hmmm should video her "customer service" and put it up on stomp :s13::s13::s13:
 
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