Eight Telecom discussion thread

[bumdssa]

i just port over my redone to eight a few days ago

 

[Habrosus]

Hopefully their customer service level will be up again after the takeover.

Damn jialat lately, probably busy with this exercise.

Looks like cut headcount too, email either not replying or couldn't make sense.

Service centre/s more reliable for once.

 

[skazzz]

Hopefully their customer service level will be up again after the takeover.

Damn jialat lately, probably busy with this exercise.

Looks like cut headcount too, email either not replying or couldn't make sense.

Service centre/s more reliable for once.

This issue have been long known to them
Even with IMDA in email, still holland not related to topic

It seems they operate unregulated unfortunately to say

 

[chaiscool]

Redone really cmi, moi still remember they were the only one that need to upload nric photo so sus their process

 

[mosmos]

how come existing users do not get free upsize?

 

[hereiam7788]

Hopefully their customer service level will be up again after the takeover.

Damn jialat lately, probably busy with this exercise.

Looks like cut headcount too, email either not replying or couldn't make sense.

Service centre/s more reliable for once.

To be fair, most only require to email or look for CS when first port in or later port out. Else most of the time, no need to email them at all.

to visit cs centre is also same.

 

[Habrosus]

To be fair, most only require to email or look for CS when first port in or later port out. Else most of the time, no need to email them at all.

to visit cs centre is also same.

I hope that's the experience you have then. Sit tight!

 

[hereiam7788]

I hope that's the experience you have then. Sit tight!

it is my experience.

 

[hereiam7788]

cool. to be fair, this 'free upsize', the only useful one is the APAC roaming data plus adding of new countries to the APAC countries list.

i visited bangkok recently for 4 days 3 nites, i used the 10GB (APAC) + 2GB (Intl) roaming data during the trip. I left 0GB (APAC) + 1GB (Intl) after returning. Considered more than enough. no need to buy any additional eSIM etc. to cover. Now they include TH, ID, HK into the list that can utilise the free local data of 528GB which is welcome also. Technically no data limit at those countries now as well.

other than that, the rest of 'free upsize' is actually useless (this is why they bother to 'upsize for free').
e.g. talktime - no one calls nowadays, in fact, they label as 'unlimited' talktime in the ad that shows the changes in free upsize, but in real, it also has fair use policy that limits to 3000 mins only also. the word 'unlimited' is misused here.

now again i regretted not to top up more $88 that time. ​

 

[ichinisan]

cool. to be fair, this 'free upsize', the only useful one is the APAC roaming data plus adding of new countries to the APAC countries list.

i visited bangkok recently for 4 days 3 nites, i used the 10GB (APAC) + 2GB (Intl) roaming data during the trip. I left 0GB (APAC) + 1GB (Intl) after returning. Considered more than enough. no need to buy any additional eSIM etc. to cover. Now they include TH, ID, HK into the list that can utilise the free local data of 528GB which is welcome also. Technically no data limit at those countries now as well.

other than that, the rest of 'free upsize' is actually useless (this is why they bother to 'upsize for free').
e.g. talktime - no one calls nowadays, in fact, they label as 'unlimited' talktime in the ad that shows the changes in free upsize, but in real, it also has fair use policy that limits to 3000 mins only also. the word 'unlimited' is misused here.

now again i regretted not to top up more $88 that time. ​

The thing I find it unnecessary are the 2 groups of APAC countries.

Since MY-ID-TH-HK are already included in the main local data, it means there are only 4 other countries in the APAC 8 countries group and 16 other countries in the APAC 20 countries group respectively.

Almost half of the other 16 countries in the APAC 20 countries group are in a way irrelevant; Bangladesh, Brunei, Cambodia, Macau, Pakistan, Sri Lanka, Timor Leste. Take these countries and add up the 4 above, there will be a total of 11 countries which are in this specific group of APAC 20 countries that seem to be there just to increase the number of countries and make it look more presentable.

They could just reduce the number of APAC countries and classify into one group with about 10 countries which should suffice imo.

 

[hereiam7788]

 

[OnePunch!!]

Eight has
updated their roaming partner list
. China has indeed changed. Instead of China Mobile as Eight’s sole roaming partner it’s now two roaming partners: China Unicom and China Telecom. Do you see any other changes (versus
their January list
)?
FWIW SIMBA currently has one roaming partner in China: China Telecom.

curious if we get a China local Sim can we still get access to

following

google service like Gmail map YouTube Whatsapp
gaming?

 

[Jitter]

When 1 for 1?

 

[amazingone]

curious if we get a China local Sim can we still get access to

following

google service like Gmail map YouTube Whatsapp
gaming?

China local SIM will locked access to overseas social apps services due to GFW restrictions. Only way is to use a VPN to access those apps services.

 

[hereiam7788]

When 1 for 1?

Dun think it will come back anytime.

 

[xiaofan]

curious if we get a China local Sim can we still get access to

following

google service like Gmail map YouTube Whatsapp
gaming?

China local SIM --> blocking Google and Facebook services and other things.

Gaming -- it probably depends on which game.

 

[xiaofan]

Now the app says this, even though I have sufficient wallet balance of S$144.

Action Required
Please add a credit card for subsequent payments.

 

[uncle_josh]

Now the app says this, even though I have sufficient wallet balance of S$144.

Action Required
Please add a credit card for subsequent payments.

Eight is getting very greedy now

 

[Habrosus]

Now the app says this, even though I have sufficient wallet balance of S$144.

Action Required
Please add a credit card for subsequent payments.

Yup, mine can last 3 years!

Eight is getting very greedy now

Looks like desperate for $$$.

 

[OutBreak]

Now the app says this, even though I have sufficient wallet balance of S$144.

Action Required
Please add a credit card for subsequent payments.

I just ignore it.