Eight Telecom discussion thread

hotspur_77

hotspur_77

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Requested porting in my current number for M1 in the morning via service centre, porting is successful at night. I requested esim but staff passed me a sim and told me they will send me a message when esim is ready. But i didn't any message or email regarding this, only receive 2 messages from eight. 1 is thank you message and 2nd 1 is free $8 credit, i'm guessing the staff didn't apply esim for me
 
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Habrosus

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hotspur_77 said:
Requested porting in my current number for M1 in the morning via service centre, porting is successful at night. I requested esim but staff passed me a sim and told me they will send me a message when esim is ready. But i didn't any message or email regarding this, only receive 2 messages from eight. 1 is thank you message and 2nd 1 is free $8 credit, i'm guessing the staff didn't apply esim for me
Click to expand...
Which service centre? Ubi? Or...?
 
leongws

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leongws said:
I signed up for port in yesterday night at close to 9pm at retailer near my house. Paid $8 for it and reached home pop in the sim and received sms that the sim was activated and $8 credited to my main wallet. Login my account with the temporary number and true enough the $8 is in.

Status of my port in are under in progress. I’m guessing should be either tonight or tomorrow night for port in to take place as I signed up late yesterday night. Hopefully all is ok.
Click to expand...
Ok port in successfully completed upon checking at 3am.
 
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DuoMaxwell

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Hi there, has anyone face issues with porting? We ported from StarHub to eight on Sunday. Eight worked for 1 day, then signal went dead.
Funny thing is when we use back old StarHub sim, sms and call works, but no data. StarHub claimed porting was successful. But eight has totally no signal whatsoever.

Has any one face this issue and how to resolve? We went down to the orchard shop but the staff was not able to help.
Frustrating
 
gapboy

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DuoMaxwell said:
Hi there, has anyone face issues with porting? We ported from StarHub to eight on Sunday. Eight worked for 1 day, then signal went dead.
Funny thing is when we use back old StarHub sim, sms and call works, but no data. StarHub claimed porting was successful. But eight has totally no signal whatsoever.
Has any one face this issue and how to resolve? We went down to the orchard shop but the staff was not able to help.
Frustrating
Click to expand...

suggest you go to their service center to sort it out


Birds of paradise...
 
T

TyL3r_DuRd3n

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hotspur_77 said:
Requested porting in my current number for M1 in the morning via service centre, porting is successful at night. I requested esim but staff passed me a sim and told me they will send me a message when esim is ready. But i didn't any message or email regarding this, only receive 2 messages from eight. 1 is thank you message and 2nd 1 is free $8 credit, i'm guessing the staff didn't apply esim for me
Click to expand...
esim is instant, and ur physical sim will be dead within seconds once the guy click on issue new esim to you.
 
hotspur_77

hotspur_77

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Habrosus said:
Which service centre? Ubi? Or...?
Click to expand...
Lucky plaza

TyL3r_DuRd3n said:
esim is instant, and ur physical sim will be dead within seconds once the guy click on issue new esim to you.
Click to expand...
Nvm bah, I'll wait and see if receive any notification on esim, will stick to psim if they didn't apply for it, lazy to go down to service centre again
 
T

tweeety

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I forgot to activate my SIM card and the activation code expired. Any way to get a new code ?
 
~sabaisabai~

~sabaisabai~

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DuoMaxwell said:
Hi there, has anyone face issues with porting? We ported from StarHub to eight on Sunday. Eight worked for 1 day, then signal went dead.
Funny thing is when we use back old StarHub sim, sms and call works, but no data. StarHub claimed porting was successful. But eight has totally no signal whatsoever.
Has any one face this issue and how to resolve? We went down to the orchard shop but the staff was not able to help.
Frustrating
Click to expand...

yes. suggest you make a trip to ubi service centre to sort out

I was from starhub. seamless port in and only took few hours.
 
T

TyL3r_DuRd3n

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hotspur_77 said:
Lucky plaza


Nvm bah, I'll wait and see if receive any notification on esim, will stick to psim if they didn't apply for it, lazy to go down to service centre again
Click to expand...
Go to ubi service centre.
You will not get email on esim lah. U wait long also wun have one
 
Jurong640

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Any porters ready to port back to simba? Simba revised all it's plans, haven't officially announced yet, but many people start seeing their app having a huge boost to their roaming data
 
T

TyL3r_DuRd3n

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Jurong640 said:
Any porters ready to port back to simba? Simba revised all it's plans, haven't officially announced yet, but many people start seeing their app having a huge boost to their roaming data
Click to expand...
No change.

Your SIMBA Mobile Plan status as of 2024-09-18

Mobile Number:
Mobile Plan: SIMBA SuperRoam MY Plan.
Current Cycle Expiry: 2024-09-25
Wallet Balance: $0.00

Quota Remaining
Local Data: 199.41GB of 200GB
Local Fixed Line Calls: 500.0 of 500 mins
Local SMS: 100 of 100 SMS
IDD Minutes: 287.1 of 300 mins
Malaysia Roaming Data: 9.65GB of 10GB
Roaming Data: 5.0GB of 5GB
 
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