Eight Telecom discussion thread

[brucetang98]

I actived 8 telcome esim on my iphone 15 pro max. seems no problem.
but there is no where to set Volte. only got voice over 5g standalone. is it normal?
ps. making /receiving calls is ok in Singapore not sure about overseas

 

[linusz]

Some already top up until Christmas 2025.
Not everyone like you can teleport.

wats the hack to top up with discount? use voucher?

 

[linusz]

do u all enable wifi calling? or call thru network?

choose automatic network selection?

 

[gapboy]

do u all enable wifi calling? or call thru network?

choose automatic network selection?

didnt enable by default

 

[ashethen]

refer to my post

https://forums.hardwarezone.com.sg/threads/eight-telecom-discussion-thread.7023112/post-154342124

eight will set a termination date if you dont port out after 60 days grace period

but then again you cant use the number after your plan expiry - no data, call etc. Not sure if you can receive bank otp though

so after 60 days grace period i still can port out, as long as it is before their termination date? thanks.
can you receive bank otp after the 60 days grace period?

 

[sango65]

so after 60 days grace period i still can port out, as long as it is before their termination date? thanks.
can you receive bank otp after the 60 days grace period?

hmm, never try before, my free line going to terminate anyway after 30 Nov

maybe those eight gurus can advice?

 

[eddy0505]

so after 60 days grace period i still can port out, as long as it is before their termination date? thanks.
can you receive bank otp after the 60 days grace period?

How do you even port out if your line is suspended? Common sense rite? Line need to be active before porting out which means renew plan before you can port out.

 

[ashethen]

How do you even port out if your line is suspended? Common sense rite? Line need to be active before porting out which means renew plan before you can port out.

refer to post #9,681

 

[EeeK]

my eight sim card was ported few months ago, everything including roaming works fine

this morning suddenly encounter a no sim message, changed from Android to iPhone is the same

anyone encounter the same issue?

 

[tanchoo1]

my eight sim card was ported few months ago, everything including roaming works fine

this morning suddenly encounter a no sim message, changed from Android to iPhone is the same

anyone encounter the same issue?

Which plan are you on?

 

[Hakuna Matata]

my eight sim card was ported few months ago, everything including roaming works fine

this morning suddenly encounter a no sim message, changed from Android to iPhone is the same

anyone encounter the same issue?

What's the plan renewal date? Need recharge?

 

[qwerty8988]

If my $0 plan expires today and I have $16 in my wallet, I can recharge tmr or within 60 days right?

 

[gapboy]

If my $0 plan expires today and I have $16 in my wallet, I can recharge tmr or within 60 days right?

why wait till tomorrow? not much to save anyway.



Birds of paradise...

 

[Kiwi8]

If my $0 plan expires today and I have $16 in my wallet, I can recharge tmr or within 60 days right?

Depends on whether u need to receive calls on your number. If your number is under no plan scenario, u can only receive sms and not able to receive calls nor use data.

 

[qwerty8988]

Depends on whether u need to receive calls on your number. If your number is under no plan scenario, u can only receive sms and not able to receive calls nor use data.

No need, it's a spare number. Means I can drag till 59th day to recharge using my wallet credit in order not to be terminated?

 

[Kiwi8]

No need, it's a spare number. Means I can drag till 59th day to recharge using my wallet credit in order not to be terminated?

Yes.

 

[EeeK]

Which plan are you on?

I'm on the $8 plan

 

[EeeK]

What's the plan renewal date? Need recharge?

think I have input my credit card number, does it not automatically recharge?

now I'm not able to receive the otp to login to eight website

 

[Hakuna Matata]

think I have input my credit card number, does it not automatically recharge?

now I'm not able to receive the otp to login to eight website

Oh no. Email them at helpme@eight.com.sg for assistance.
Probably, auto-recharge not enabled?
Alternatively, go to one of their retailers to recharge $8 until they get back to you?
If it's SIM card faulty issue, can go to one of the service centres.

 

[EeeK]

Oh no. Email them at helpme@eight.com.sg for assistance.
Probably, auto-recharge not enabled?
Alternatively, go to one of their retailers to recharge $8 until they get back to you?
If it's SIM card faulty issue, can go to one of the service centres.

already email them in the afternoon but no response, whatsapp is a bot, no number to call, eight support is also 8

auto recharge should be enable by default so dun think that is the problem and dun think sim card get faulty so easily

guess I have to make a trip to the service center tomorrow