Eight Telecom discussion thread

[Habrosus]

My apologies, I didn’t know.that. I’ve never used SIMBA except during their TPG launch when they gave 4 SIM cards per NRIC. I have already informed my uncle of this, and yes, he’s using iPhone. Thanks all for correcting my mistake!

Just got to go to APN settings, put TPG against all options, and restart the phone. Should be good after.

 

[guni_man]

I have a dormant line with Eight that renews every 1st. (didnt recharge it on 1 March)

If I recharge now and renew the same $8 plan, does it start now or it starts counting on the 1st March, following which I need to recharge again on 1st April?

 

[Tedicious]

I have a dormant line with Eight that renews every 1st. (didnt recharge it on 1 March)

If I recharge now and renew the same $8 plan, does it start now or it starts counting on the 1st March, following which I need to recharge again on 1st April?

Iirc, it will start the date that u recharge not based on 1st

 

[Habrosus]

I have a dormant line with Eight that renews every 1st. (didnt recharge it on 1 March)

If I recharge now and renew the same $8 plan, does it start now or it starts counting on the 1st March, following which I need to recharge again on 1st April?

Yup, on date of recharge.

 

[A7997A]

Does eight provide invoice ? I couldn't find it anywhere on the account.

 

[tanchoo1]

Does eight provide invoice ? I couldn't find it anywhere on the account.

Under Billing -> Recharge History.

It isn't exactly an invoice, however each time you purchase the $8 plan, there is a line entry there. As long as your company isn't too particular, that should suffice as a valid claim.

Another option is to always make the purchase through a Shopee Seller. Shopee provides proper invoices so that could work.

If neither isn't good enough, you will need to find another MVNO.

 

[chaiscool]

Does eight provide invoice ? I couldn't find it anywhere on the account.

Under Billing -> Recharge History.

It isn't exactly an invoice, however each time you purchase the $8 plan, there is a line entry there. As long as your company isn't too particular, that should suffice as a valid claim.

Another option is to always make the purchase through a Shopee Seller. Shopee provides proper invoices so that could work.

If neither isn't good enough, you will need to find another MVNO.

If can claim coy just whack higher price plan no need use budget mvno

 

[zeten13]

Has anyone bought 8 sim for one month and then cancel right after? or have minimum 30 days like simba? Going for a trip and it is better for me to get 8 sim to roam.

 

[eddy0505]

Has anyone bought 8 sim for one month and then cancel right after? or have minimum 30 days like simba? Going for a trip and it is better for me to get 8 sim to roam.

Can just get data esim or sim pay once then stop lo

 

[Habrosus]

Has anyone bought 8 sim for one month and then cancel right after? or have minimum 30 days like simba? Going for a trip and it is better for me to get 8 sim to roam.

Eight, like Simba and most others "without contract", has a minimum 30-days so you'll be paying $16 before you can cancel.

Oh, unless you don't have any means for them to deduct the 2nd month, then the line will eventually be terminated.

 

[zeten13]

Can just get data esim or sim pay once then stop lo

Overseas calling is useful with eight thats why i am not going for data esim

Eight, like Simba and most others "without contract", has a minimum 30-days so you'll be paying $16 before you can cancel.

Oh, unless you don't have any means for them to deduct the 2nd month, then the line will eventually be terminated.

Can just remove credit card details? then no way for them to deduct.

 

[eddy0505]

Overseas calling is useful with eight thats why i am not going for data esim

Can just remove credit card details? then no way for them to deduct.

Ya was talking about eight data esim. If call is important then just sign up and remove cc details after that.

 

[uncle_josh]

Has anyone bought 8 sim for one month and then cancel right after?

cannot cancel until post 30 days but can don't topup/recharge and let it expire.

or have minimum 30 days like simba? Going for a trip and it is better for me to get 8 sim to roam.

yes, they have a minimum of 30 days

Can just remove credit card details? then no way for them to deduct.

yes, turn off auto recharge
Remove cc info

 

[askxyz]

What happen if you exceeded the data or call limit in the plan? Would there be extra charge?

 

[Habrosus]

What happen if you exceeded the data or call limit in the plan? Would there be extra charge?

https://www.eight.com.sg/faq-manage-my-account

• Can I still surf the internet / make a call / send SMS if I have used up all my entitlements?
  We are building pay-per-use functionality, please stay tuned! During the next renewal cycle, the entitlement will be reloaded. Enjoy eight!
  If you would like to increase the entitlement, you can directly upgrade the plan either via your eight account or head down to the retailers to upgrade. You can enjoy the upgraded entitlement instantly!

 

[Habrosus]

Only realized today that the Clementi Central one is also a service centre. So Eight now has 3 service centres.

 

[askxyz]

eight customer support doesn't seem very good

 

[mosmos]

eight customer support doesn't seem very good

Ubi, lucky plaza or Clementi branch?

 

[askxyz]

Ubi, lucky plaza or Clementi branch?

email support

 

[Habrosus]

eight customer support doesn't seem very good

Which MVNO has very good customer support, and in what way/s?